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subject:"Innovationsmanagement"
~subject:"Geschäftsmodell"
~subject:"Kundenintegration"
~person:"Busser, James A."
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Innovationsmanagement
Geschäftsmodell
Kundenintegration
Betriebliche Wertschöpfung
6
Beziehungsmarketing
6
Relationship marketing
6
Value creation
6
Customer integration
5
Customer value
3
Hospital
3
Krankenhaus
3
Kundenwert
3
Marketing theory
3
Marketingtheorie
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Service-Dominant Logic
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Service-dominant logic
3
Confidence
2
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Satisfaction
2
Service advantage
2
Service quality
2
Value co-creation
2
Vertrauen
2
Well-being
2
loyalty
2
trust
2
Arbeitszufriedenheit
1
Austauschtheorie
1
Business network
1
Co-created value
1
Co-creation
1
Competitive advantage
1
Competitive service advantage
1
Dienstleistung
1
Dienstleistungssektor
1
Generationengerechtigkeit
1
Innovation adoption
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Intergenerational equity
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Busser, James A.
Reichwald, Ralf
15
Lüdeke-Freund, Florian
11
Piller, Frank T.
10
Clauß, Thomas
9
Parida, Vinit
9
Ramaswamy, Venkatram
9
Grönroos, Christian
8
Hajli, Nick
8
Nielsen, Christian
8
Polese, Francesco
8
Edvardsson, Bo
7
Gassmann, Oliver
7
Komulainen, Hanna
7
Mele, Cristina
7
Möslein, Kathrin
7
Russo Spena, Tiziana
7
Vargo, Stephen L.
7
Bouncken, Ricarda B.
6
Carrubbo, Luca
6
Helkkula, Anu
6
Ihl, Christoph
6
Jaakkola, Elina
6
Lema, Rasmus
6
Pietrobelli, Carlo
6
Spieth, Patrick
6
Wirtz, Bernd W.
6
Witell, Lars
6
Zott, Christoph
6
Alves, Helena
5
Amit, Raphael
5
Björkdahl, Joakim
5
Bogers, Marcel L. A. M.
5
Bonamigo, Andrei
5
Breuer, Henning
5
Bruhn, Manfred
5
Cova, Bernard
5
Fließ, Sabine
5
Hadwich, Karsten
5
Haftor, Darek M.
5
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Journal of hospitality marketing & management
2
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Relational energy and co-creation : effects on hospitality stakeholders' wellbeing
Shulga, Lenna V.
;
Busser, James A.
;
Chang, Wen
- In:
Journal of hospitality marketing & management
31
(
2022
)
8
,
pp. 1026-1047
Persistent link: https://www.econbiz.de/10013459489
Saved in:
2
The reciprocal role of trust in customer value co-creation
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
;
Kim, Hyelin
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
4
,
pp. 672-696
Persistent link: https://www.econbiz.de/10012520333
Saved in:
3
Hospitality employee and customer role in value co-creation : personal, organizational and collaborative outcomes
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012389079
Saved in:
4
Co-created value : multidimensional scale and nomological network
Busser, James A.
;
Shulga, Lenna V.
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
Saved in:
5
Generational profiles in value co-creation interactions
Shulga, Lenna V.
;
Busser, James A.
;
Kim, Hyelin
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 196-217
Persistent link: https://www.econbiz.de/10011848350
Saved in:
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