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~isPartOf:"International journal of procurement management"
~isPartOf:"The journal of services marketing"
~source:"econis"
~subject:"Customer satisfaction"
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Search: subject_exact:"Buyer-supplier relations"
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Customer satisfaction
Lieferantenmanagement
124
Supplier relationship management
124
Lieferkette
67
Supply chain
67
Beschaffung
50
Procurement
50
Beziehungsmarketing
28
Relationship marketing
28
Lieferantenbewertung
17
Supplier evaluation
17
Business network
16
Unternehmensnetzwerk
16
E-commerce
12
Electronic Commerce
12
Kundenzufriedenheit
12
B-to-B-Marketing
10
Business-to-business marketing
10
Dienstleistungsqualität
10
Public contract
10
Service quality
10
supply chain management
10
Öffentlicher Auftrag
10
E-procurement
9
Elektronische Beschaffung
9
Inter-firm cooperation
9
Unternehmenskooperation
9
procurement management
9
Performance measurement
8
Performance-Messung
8
procurement
8
Confidence
7
Transaction costs
7
Transaktionskosten
7
Vertrauen
7
e-procurement
7
supplier selection
7
Betriebliche Wertschöpfung
6
Consumer behaviour
6
Environmental management
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Svensson, Göran
5
Mysen, Tore
3
Billström, Anders
2
Mpinganjira, Mercy
2
Rindell, Anne
2
Sharma, Piyush
2
Chen, Sixing
1
Fung, Chaktin
1
Gupta, Manish
1
Ho, Angus
1
Hosie, Peter J.
1
Hur, Jungyun
1
Hutchinson, David
1
Høgevold, Nils M.
1
Jang, Soocheong
1
Martin, Charles L.
1
Parahoo, Sanjai K.
1
Singh, Jang
1
Song, Yiping
1
Sosa Varela, Juan Carlos
1
Su, Yong
1
Tripathi, Shubham
1
Xia, Xin
1
Yang, Shuai
1
Zhan, Wu
1
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International journal of procurement management
The journal of services marketing
Industrial marketing management : the international journal for industrial and high-tech firms
40
The journal of business & industrial marketing
30
Journal of business research : JBR
16
Journal of business-to-business marketing
13
Service business
7
Journal of purchasing and supply management
6
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
6
Journal of retailing and consumer services
6
Journal of service research : JSR
6
Journal of retailing
5
Journal of strategic marketing
5
Journal of the Academy of Marketing Science
5
SpringerLink / Bücher
5
The service industries journal
5
International journal of business excellence
4
International journal of integrated supply management : IJISM
4
International journal of production economics
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Betriebswirtschaftliche Diskussionsbeiträge
3
European journal of marketing : EJM
3
Journal of Contemporary Issues in Business and Government
3
Journal of marketing
3
Journal of marketing management : MM
3
Journal of marketing theory and practice
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki
3
Neue betriebswirtschaftliche Forschung : Nbf
3
The international journal of bank marketing : IJBM
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Asia Pacific journal of marketing and logistics
2
Decision sciences : DS
2
Economies : open access journal
2
Gabler Research
2
Global business review
2
Information systems management
2
Information systems research : ISR
2
International journal of hospitality management
2
International journal of innovation management
2
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ECONIS (ZBW)
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1
Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective
Høgevold, Nils M.
;
Svensson, Göran
;
Mpinganjira, Mercy
- In:
International journal of procurement management
13
(
2020
)
4
,
pp. 531-552
Persistent link: https://www.econbiz.de/10012254622
Saved in:
2
Validating trust and commitment as mediators between economic and non-economic satisfaction in Puerto Rican buyer-supplier relationships
Sosa Varela, Juan Carlos
;
Svensson, Göran
; …
- In:
International journal of procurement management
12
(
2019
)
4
,
pp. 391-409
Persistent link: https://www.econbiz.de/10012138468
Saved in:
3
A framework for buyer satisfaction in e-procurement in Indian scenario : an integrated ISM and SEM approach
Gupta, Manish
;
Tripathi, Shubham
- In:
International journal of procurement management
11
(
2018
)
6
,
pp. 748-776
Persistent link: https://www.econbiz.de/10011994653
Saved in:
4
Why are customers loyal in sharing-economy services? : a relational benefits perspective
Yang, Shuai
;
Song, Yiping
;
Chen, Sixing
;
Xia, Xin
- In:
The journal of services marketing
31
(
2017
)
1
,
pp. 48-62
Persistent link: https://www.econbiz.de/10011615648
Saved in:
5
Exploring service climate and employee performance in multicultural service setting
Fung, Chaktin
;
Sharma, Piyush
;
Zhan, Wu
;
Su, Yong
- In:
The journal of services marketing
31
(
2017
)
7
,
pp. 784-798
Persistent link: https://www.econbiz.de/10011801548
Saved in:
6
Toward service recovery strategies : the role of consumer-organization relationship norms
Hur, Jungyun
;
Jang, Soocheong
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 724-735
Persistent link: https://www.econbiz.de/10011590917
Saved in:
7
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
8
Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus
;
Sharma, Piyush
;
Hosie, Peter J.
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 380-392
Persistent link: https://www.econbiz.de/10011387806
Saved in:
9
"Antecedents" and "postcedents" in relation to satisfaction in Norwegian business relationships
Mysen, Tore
;
Svensson, Göran
;
Rindell, Anne
; …
- In:
International journal of procurement management
8
(
2015
)
5
,
pp. 627-642
Persistent link: https://www.econbiz.de/10011593580
Saved in:
10
A validation of inputs and outputs of satisfaction in business-to-business relationships through a Nordic comparison
Rindell, Anne
;
Mysen, Tore
;
Svensson, Göran
; …
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 424-443
Persistent link: https://www.econbiz.de/10010207623
Saved in:
11
Role of involvement and commitment in sustaining firm-customer relationships : an empirical investigation
Parahoo, Sanjai K.
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 407-423
Persistent link: https://www.econbiz.de/10010207624
Saved in:
12
Inter-relationships among focal dimensions in relationship quality : a quantitative and exploratory approach
Hutchinson, David
;
Singh, Jang
;
Svensson, Göran
; …
- In:
International journal of procurement management
5
(
2012
)
2
,
pp. 229-252
Persistent link: https://www.econbiz.de/10009549318
Saved in:
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