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Search: subject_exact:"CAQ"
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Qualitätsmanagement
14,247
Quality management
14,244
Dienstleistungsqualität
2,447
Service quality
2,447
Theorie
1,727
Theory
1,723
Product quality
1,545
Produktqualität
1,543
Deutschland
1,265
Germany
1,241
Standardisierung
1,073
Standardization
1,071
Prozessmanagement
1,066
Business process management
1,039
Lieferkette
926
Supply chain
926
Customer satisfaction
851
Kundenzufriedenheit
851
Industrie
795
Manufacturing industries
792
Lean Management
741
Lean management
728
USA
717
United States
711
Unternehmenserfolg
707
Firm performance
702
Performance measurement
641
Performance-Messung
640
Lean Production
606
Lean production
600
Krankenhaus
586
Hospital
570
Beziehungsmarketing
560
Relationship marketing
560
Innovation
518
Gesundheitswesen
496
Health care
493
Gesundheitsversorgung
489
SME
487
KMU
486
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Undetermined
3,756
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1,829
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Article
9,706
Book / Working Paper
4,517
Journal
51
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Article in journal
8,057
Aufsatz in Zeitschrift
8,057
Aufsatz im Buch
1,624
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1,624
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804
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804
Hochschulschrift
680
Thesis
585
Collection of articles of several authors
406
Sammelwerk
406
Arbeitspapier
397
Working Paper
397
Case study
371
Fallstudie
371
Bibliografie enthalten
200
Bibliography included
200
Lehrbuch
180
Konferenzschrift
177
Conference paper
170
Konferenzbeitrag
170
Aufsatzsammlung
168
Textbook
147
Conference proceedings
139
Ratgeber
101
Guidebook
92
Amtsdruckschrift
86
Government document
86
Handbook
74
Handbuch
74
Glossar enthalten
38
Glossary included
38
Forschungsbericht
31
Mehrbändiges Werk
29
Multi-volume publication
29
Accompanied by computer file
25
Elektronischer Datenträger als Beilage
25
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15
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14
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13
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English
11,335
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2,833
French
42
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19
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18
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18
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17
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14
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8
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5
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4
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2
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2
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2
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2
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1
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1
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1
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Antony, Jiju
127
Devadasan, S. R.
60
Talib, Faisal
51
Bruhn, Manfred
46
Tuominen, Kari
41
Dale, Barrie G.
37
Rahman, Zillur
37
Cudney, Elizabeth A.
35
Shahin, Arash
32
Jochem, Roland
30
Sampaio, Paulo
30
Wiele, Ton van der
30
Malmberg, Lasse
29
Tarí, Juan José
27
Garza-Reyes, Jose Arturo
26
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Kamiske, Gerd F.
21
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Töpfer, Armin
21
Chiarini, Andrea
20
Gremyr, Ida
20
Zink, Klaus J.
20
Dahlgaard-Park, Su Mi
19
Furterer, Sandra L.
19
Heras-Saizarbitoria, Iñaki
19
Kumar, Vikas
19
Madhani, Pankaj M.
19
Casadesús, Martí
18
Singh, Bikram Jit
18
Sony, Michael
18
Schreier, Gerhard
17
Gutierrez, Leopoldo
16
He, Zhen
16
Khanduja, Dinesh
16
Marimon, Frederic
16
Zhao, Xiande
16
Linderman, Kevin
15
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All
Hochschulrektorenkonferenz
38
Springer Fachmedien Wiesbaden
30
OECD
29
IGI Global
19
National Bureau of Economic Research
19
Springer-Verlag GmbH
10
Books on Demand GmbH <Norderstedt>
9
Deutsches Institut für Normung
9
OECD / Environment Directorate
9
World Bank
8
Carl Hanser Verlag
7
Shaker Verlag
7
European Association of Agricultural Economists
6
Thüringen / Landesregierung
6
Bundesinstitut für Berufsbildung
5
European Centre for the Development of Vocational Training
5
Taylor and Francis.
5
American Society for Quality
4
Europäische Kommission
4
Europäische Kommission / Generaldirektion Unternehmen
4
Fraunhofer IRB-Verlag
4
Fördergesellschaft Marketing an der Universität Augsburg
4
Gesellschaft für Qualitätswissenschaft
4
Organisation for Economic Co-operation and Development
4
Rationalisierungs- und Innovationszentrum der Deutschen Wirtschaft
4
Rheinische Friedrich-Wilhelms-Universität Bonn / Institut für Landwirtschaftliche Betriebslehre
4
UNIDO
4
Universität Duisburg-Essen / Institut für Informatik und Wirtschaftsinformatik
4
Bundesvereinigung der Deutschen Arbeitgeberverbände
3
Deutsche Gesellschaft für Qualität / Arbeitsgruppe Rechnereinsatz in der Qualitätssicherung
3
Erasmus Research Institute of Management
3
Europäische Kommission / Referat Fremdenverkehr
3
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
3
Fraunhofer-Institut für Produktionstechnologie IPT
3
Institut der Wirtschaftsprüfer in Deutschland
3
Institut für Angewandte Arbeitswissenschaft
3
Institut für Technik der Betriebsführung im Handwerk
3
Institute for Systems Research <Maribor>
3
International Trade Centre
3
Nomos Verlagsgesellschaft
3
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Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
396
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
168
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
44
Beiträge zur Hochschulpolitik
43
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Springer eBook Collection
35
Cogent business & management
33
Management science : journal of the Institute for Operations Research and the Management Sciences
33
A Productivity Press book
32
Gabler Edition Wissenschaft
32
European research studies
31
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
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Source
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ECONIS (ZBW)
14,244
USB Cologne (EcoSocSci)
29
USB Cologne (business full texts)
1
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6001
A multiple objective optimization based QFD approach for efficient resilient strategies to mitigate supply chain vulnerabilities : the case of garment industry of Bangladesh
Hossan Chowdhury, Md. Maruf
;
Quaddus, Mohammed A.
- In:
Omega : the international journal of management science
57
(
2015
),
pp. 5-21
Persistent link: https://www.econbiz.de/10011416030
Saved in:
6002
Assessing ERP post-implementation success at the individual level : revisiting the role of service quality
Hsu, Pei-Fang
;
Yen, HsiuJu Rebecca
;
Chung, Jung-Ching
- In:
Information & management : the internat. journal of …
52
(
2015
)
8
,
pp. 925-942
Persistent link: https://www.econbiz.de/10011416907
Saved in:
6003
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
Saved in:
6004
Managing contract manufacturer quality in the presence of performance ambiguity
Gray, John V.
;
Handley, Sean M.
- In:
Journal of operations management
38
(
2015
),
pp. 41-55
Persistent link: https://www.econbiz.de/10011416931
Saved in:
6005
How firm innovativeness and unexpected product reliability failures affect profitability
Mackelprang, Alan W.
;
Habermann, Marco
;
Swink, Morgan
- In:
Journal of operations management
38
(
2015
),
pp. 71-86
Persistent link: https://www.econbiz.de/10011416935
Saved in:
6006
Economical sampling plans with warranty based on truncated data from Burr type XII distribution
Tsai, Tzong-Ru
;
Lio, Yuhlong
;
Jiang, Nan
;
Lin, Yu-Jau
; …
- In:
Journal of the Operational Research Society : OR
66
(
2015
)
9
,
pp. 1511-1518
Persistent link: https://www.econbiz.de/10011417465
Saved in:
6007
Understanding consumer loyalty to technology-based self-services with credence qualities
Schuster, Lisa
;
Proudfoot, Judy
;
Drennan, Judy
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 522-532
Persistent link: https://www.econbiz.de/10011418359
Saved in:
6008
Influence of quality culture on performance of research institutions in Kenya
Koskei, Reuben
;
Katwalo, Allan M.
;
Asienga, Irene
- In:
African journal of business and economic research : AJBER
10
(
2015
)
1
,
pp. 25-54
Persistent link: https://www.econbiz.de/10011418508
Saved in:
6009
Führungsaufgabe Veränderungsmanagement : dargestellt am Beispiel der Einführung eines Qualitätsmanagementsystems beim Polizeipräsidium Freiburg
Henkel, Markus
;
Ritsert, Rolf
- In:
Führungskräfte in Veränderungsprozessen : …
,
(pp. 206-256)
.
2015
Persistent link: https://www.econbiz.de/10011418538
Saved in:
6010
Monitoring the process mean based on attribute inspection when a small sample is availabel
Quinino, Roberto da Costa
;
Ho, Linda Lee
;
Trindade, …
- In:
Journal of the Operational Research Society : OR
66
(
2015
)
11
,
pp. 1860-1867
Persistent link: https://www.econbiz.de/10011418691
Saved in:
6011
ISO 14000 and its perceived impact on corporate performance
Hasan, Maruf
;
Chan, Chun Kit
- In:
Inventi impact: SMEs
(
2015
)
2
,
pp. 104-117
Persistent link: https://www.econbiz.de/10011418894
Saved in:
6012
Assessing pet industry in Korea using service quality improvement gap model
Song, Hae-Geun
;
Lim, Sung-Uk
- In:
International journal of technology, policy and …
15
(
2015
)
1
,
pp. 2-20
Persistent link: https://www.econbiz.de/10011419237
Saved in:
6013
Algorithms and the changing frontier
Agwara, Hezekiah
;
Auerswald, Philip E.
;
Higginbotham, Brian
- In:
The changing frontier : rethinking science and …
,
(pp. 371-410)
.
2015
Persistent link: https://www.econbiz.de/10011420269
Saved in:
6014
The effect of quality management theory on assessing student learning outcomes
Parscale, Steven L.
;
Dumont, John F.
;
Plessner, Von R.
- In:
SAM advanced management journal : amj
80
(
2015
)
4
,
pp. 19-30
Persistent link: https://www.econbiz.de/10011421085
Saved in:
6015
Is dishonesty the best policy? : supplier behaviour in a multi-tier supply chain
DeYong, Gregory D.
;
Pun, Hubert
- In:
International journal of production economics
170
(
2015
),
pp. 1-13
Persistent link: https://www.econbiz.de/10011421759
Saved in:
6016
Do ISO standards favour logistics provider efficiency, competitiveness and sustainability? : a Slovenian perspective
Bajec, Patricija
;
Tuljak-Suban, Danijela
;
Krmac, Evelin
- In:
The international journal of logistics management
26
(
2015
)
2
,
pp. 275-295
Persistent link: https://www.econbiz.de/10011478940
Saved in:
6017
Environmental sustainability of logistics service provider : an ANP-QFD approach
Lam, Jasmine Siu Lee
;
Dai, Jing
- In:
The international journal of logistics management
26
(
2015
)
2
,
pp. 313-333
Persistent link: https://www.econbiz.de/10011478964
Saved in:
6018
Organization diagnosis, design, and transformation : Baldrige Users Guide (BUG)
Vinyard, John
-
2015
-
Seventh edition
Persistent link: https://www.econbiz.de/10011480034
Saved in:
6019
Does outcome quality matter? : an investigation in the context of banking services in an emerging market
Jain, Sonali
;
Jain, Sanjay K.
- In:
The journal of consumer marketing
32
(
2015
)
5
,
pp. 341-355
Persistent link: https://www.econbiz.de/10011480640
Saved in:
6020
Problems faced in the implementation of Total Quality Management in higher secondary schools in Kerala, India
Sukumar, K. Sreeja
;
Kumar, S. Santhosh
- In:
Journal of social and economic development
17
(
2015
)
2
,
pp. 275-297
Persistent link: https://www.econbiz.de/10011481262
Saved in:
6021
A firm-specific analysis of service quality costs
Johnston, Ahren
;
Ozment, John
- In:
International journal of logistics : research and …
18
(
2015
)
5
,
pp. 387-401
Persistent link: https://www.econbiz.de/10011482329
Saved in:
6022
Latent classes of service quality, logistics costs and loyalty
Juntunen, Jouni
;
Juntunen, Mari
;
Juga, Jari
- In:
International journal of logistics : research and …
18
(
2015
)
5
,
pp. 442-458
Persistent link: https://www.econbiz.de/10011482340
Saved in:
6023
A model of the assessment and optimisation of production process quality using the fuzzy sets and genetic algorithm approach
Nestic, Snezana
;
Stevanovic, Miladin
;
Djordjevic, Aleksandar
- In:
European journal of industrial engineering : EJIE
9
(
2015
)
1
,
pp. 77-99
Persistent link: https://www.econbiz.de/10011487750
Saved in:
6024
Unleashing a decisive approach to manage quality costs through behavioural investigation
Chopra, Arvind
;
Mann, Bikram Jit Singh
- In:
Business process management journal
21
(
2015
)
6
,
pp. 1206-1223
Persistent link: https://www.econbiz.de/10011487790
Saved in:
6025
Organization development intervention through Quality circles for performance management and skill development : an empirical analysis
Pillai, Manoj
- In:
Research bulletin / The Institute of Cost Accountants …
41
(
2015
)
2
,
pp. 41-53
Persistent link: https://www.econbiz.de/10011487971
Saved in:
6026
A trust model of cloud computing based on quality of service
Manuel, Paul
- In:
Mathematics in business management : [International …
,
(pp. 281-292)
.
2015
Persistent link: https://www.econbiz.de/10011488429
Saved in:
6027
Soft-systems approaches to knowledge-cum-values management as innovation drivers
Zlatanović, Dejana
;
Mulej, Matjaž
- In:
Baltic journal of management
10
(
2015
)
4
,
pp. 497-518
Persistent link: https://www.econbiz.de/10011497081
Saved in:
6028
The electronic voting machine : a continuous process of achieving quality
Kher, Manik
- In:
African journal of science, technology, innovation & …
7
(
2015
)
1/2
,
pp. 116-121
Persistent link: https://www.econbiz.de/10011497935
Saved in:
6029
The synergistic impact of time-based technologies on manufacturing competitive priorities
Youssef, Mohamed A.
;
Youssef, Eyad M.
- In:
International journal of technology management : IJTM
67
(
2015
)
2/4
,
pp. 245-268
Persistent link: https://www.econbiz.de/10011498812
Saved in:
6030
Successful authors' views on the editorial review processes of accounting journals
Adler, Ralph W.
;
Liyanarachchi, Gregory
- In:
Pacific accounting review
27
(
2015
)
4
,
pp. 411-437
Persistent link: https://www.econbiz.de/10011500047
Saved in:
6031
Descriptive analysis of present quality management practices of Indian micro, small and medium enterprises
Ghoshal, Moloy
- In:
International journal of Indian culture and business …
10
(
2015
)
1
,
pp. 16-41
Persistent link: https://www.econbiz.de/10011500546
Saved in:
6032
The influence of service quality on satisfaction and information system continuance intention
Halilović, Semina
- In:
Market : review for marketing theory and practice
27
(
2015
)
1
,
pp. 57-74
Persistent link: https://www.econbiz.de/10011502518
Saved in:
6033
Is quality still an important determinant of small suppliers' competitive strategy? : an empirical cross-industry comparison
Lo Storto, Corrado
- In:
International journal of management & enterprise …
14
(
2015
)
4
,
pp. 345-384
Persistent link: https://www.econbiz.de/10011503682
Saved in:
6034
Kaizen : a Japanese philosophy and system for business excellence
Macpherson, Wayne G.
;
Lockhart, James C.
;
Kavan, Heather
; …
- In:
Journal of business strategy
36
(
2015
)
5
,
pp. 3-9
Persistent link: https://www.econbiz.de/10011504038
Saved in:
6035
Structured requirements elicitation for product-service system
Peruzzini, Margherita
;
Marilungo, Eugenia
;
Germani, Michele
- In:
International journal of agile systems and management : …
8
(
2015
)
3/4
,
pp. 189-218
Persistent link: https://www.econbiz.de/10011505979
Saved in:
6036
Main enablers and factors for successful implementation of lean in product-service systems
Moustafa, Elnadi
;
Shehab, Essam
- In:
International journal of agile systems and management : …
8
(
2015
)
3/4
,
pp. 332-354
Persistent link: https://www.econbiz.de/10011506121
Saved in:
6037
Quality, environment and health integrated management systems : a literature review
Vadastreanu, Adela Mariana
;
Bot, Adrian
;
Maier, Dorin
; …
- In:
Journal of investment and management : JIM
4
(
2015
)
6
,
pp. 348-356
Persistent link: https://www.econbiz.de/10011507216
Saved in:
6038
TQM implementation through ISO 9001 : findings from Chinese construction firms in Nigeria
Babatunde, Yomi
;
Pheng, Low Sui
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 671-682
Persistent link: https://www.econbiz.de/10011507218
Saved in:
6039
The implementation of Lean Six Sigma concept at national bank of Kenya-operation division
Ndaita, Paul Mumo
;
Gachie, Thomas
;
Kiveu, Christopher W.
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 683-690
Persistent link: https://www.econbiz.de/10011507230
Saved in:
6040
Achieving quality in printing : some determining factors in the printing industry in Ghana
Graham, Nicholas Kingsley
;
Owusu, Isaac
;
Kiveu, …
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 691-704
Persistent link: https://www.econbiz.de/10011507239
Saved in:
6041
Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
Saved in:
6042
An analysis of total quality management (TQM) practices in Zambian secondary schools : a survey of Lusaka district
Nawelwa, Joyce
;
Sichinsambwe, Chanda
;
Mwanza, Bupe Getrude
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 716-731
Persistent link: https://www.econbiz.de/10011507273
Saved in:
6043
Travel agencies' perception of ISO 9001 certification
Mak, Barry
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 741-751
Persistent link: https://www.econbiz.de/10011507293
Saved in:
6044
The impact of ISO 9001 implementation on organizational performance in Kenya
Ochieng, Jacqueline
;
Muturi, David
;
Njihia, Samuel N.
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 761-771
Persistent link: https://www.econbiz.de/10011507325
Saved in:
6045
Lean Six Sigma implementation in East Africa : findings from a pilot study
Douglas, Alexander
;
Douglas, Jacqueline
;
Ochieng, Jacqueline
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 772-780
Persistent link: https://www.econbiz.de/10011507328
Saved in:
6046
An evaluation of the quality of management information systems used by SACCOs in Kenya
Moturi, Christopher
;
Mbiwa, Prester
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 798-813
Persistent link: https://www.econbiz.de/10011507341
Saved in:
6047
Perishable food supply chain quality (PFSCQ) : a structured review and implications for future research
Siddh, Man Mohan
;
Soni, Gunjan
;
Jain, Rakesh
- In:
Journal of advances in management research : JAMR
12
(
2015
)
3
,
pp. 292-313
Persistent link: https://www.econbiz.de/10011507399
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6048
A combined IDEF0 and FMEA approach to healthcare management reengineering
Bevilacqua, Maurizio
;
Mazzuto, Giovanni
;
Paciarotti, Claudia
- In:
International journal of procurement management
8
(
2015
)
1/2
,
pp. 25-43
Persistent link: https://www.econbiz.de/10011508064
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6049
Analytical QFD model for strategic justification of advanced manufacturing technology
Singh, Mandeep
;
Sarfaraz, Ahmad
;
Sarfaraz, Matin
; …
- In:
International journal of business excellence
8
(
2015
)
1
,
pp. 20-37
Persistent link: https://www.econbiz.de/10011508570
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6050
The need for implementing lean in the public sector
Neumann, Shelli L.
;
Mothersell, William M.
;
Motwani, …
- In:
International journal of business excellence
8
(
2015
)
1
,
pp. 104-121
Persistent link: https://www.econbiz.de/10011508656
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