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~subject:"Service management"
~subject:"Customer participation"
~isPartOf:"The journal of services marketing"
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Search: subject_exact:"Co-creation"
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Service management
Customer participation
Customer integration
44
Kundenintegration
44
Beziehungsmarketing
32
Relationship marketing
32
Betriebliche Wertschöpfung
18
Value creation
18
Co-creation
16
Dienstleistung
15
Services
15
Consumer behaviour
14
Konsumentenverhalten
14
Dienstleistungsqualität
11
Service quality
11
Service-Dominant Logic
11
Service-dominant logic
11
Dienstleistungssektor
10
Service industry
10
Customer satisfaction
9
Customer service
9
Customer value
9
Dienstleistungsmarketing
9
Kundenservice
9
Kundenwert
9
Kundenzufriedenheit
9
Services marketing
9
Customer engagement
7
New product development
7
Produktentwicklung
7
Social Web
7
Social web
7
Innovation
6
Lieferantenmanagement
6
Supplier relationship management
6
Value co-creation
6
Brand management
5
Dienstleistungsmanagement
5
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Akaka, Melissa Archpru
1
Bouman, Nijs
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Bridson, Kerrie
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Dong, Beibei
1
Elg, Mattias
1
Engström, Jon
1
Evans, Jody
1
Furrer, Olivier
1
Hendricks, Jennifer
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1
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1
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1
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1
Plé, Loïc
1
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1
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The journal of services marketing
Journal of business research : JBR
10
Journal of service management
9
Journal of retailing and consumer services
7
Kundenintegration : Forum Dienstleistungsmanagement
7
Service business
6
Forum Dienstleistungsmanagement
5
SpringerLink / Bücher
5
European management journal
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
3
Management internationaler Dienstleistungen mit 3K : Konfiguration - Koordination - Kundenintegration
3
Fokus Dienstleistungsmarketing
2
International journal of quality and service sciences
2
Journal of service research : JSR
2
Journal of service theory and practice
2
Management decision : MD
2
Management research review
2
Public management review
2
Service Value als Werttreiber : Konzepte, Messung und Steuerung
2
Tourism management : research, policies, practice
2
Wissenschaft & Praxis
2
AMS review : official publication of the Academy of Marketing Science
1
Administrative Sciences : open access journal
1
Advances in services marketing
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Chinese management studies
1
Creativity and innovation management
1
Customer engagement : contemporary issues and challenges
1
Dienstleistungen im Gesundheitssektor : Produktivität, Arbeit und Management
1
Dienstleistungsnetzwerke
1
Dienstleistungsökonomie : Beiträge zu einer theoretischen Fundierung
1
Economics Papers from University Paris Dauphine
1
European journal of innovation management
1
European journal of marketing
1
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
1
Gabler Wissenschaft & Praxis
1
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ECONIS (ZBW)
11
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
3
Which loyalty program do customers prefer : a coalition program or a single-firm program?
Shirai, Miyuri
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 563-573
Persistent link: https://www.econbiz.de/10014276931
Saved in:
4
Value co-creation in services for animal companions
Hendricks, Jennifer
;
Schmitz, Gertrud
- In:
The journal of services marketing
36
(
2022
)
6
,
pp. 831-845
Persistent link: https://www.econbiz.de/10013407607
Saved in:
5
Studying customers' resource integration by service employees in interactional value co-creation
Plé, Loïc
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 153-164
Persistent link: https://www.econbiz.de/10011486995
Saved in:
6
Co-production of service experiences : insights from the cultural sector
Minkiewicz, Joanna
;
Bridson, Kerrie
;
Evans, Jody
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 749-761
Persistent link: https://www.econbiz.de/10011590919
Saved in:
7
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
8
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
9
How a customer participates matters : "I am producing" versus "I am designing"
Dong, Beibei
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 498-510
Persistent link: https://www.econbiz.de/10011418354
Saved in:
10
A self-determination theory perspective on customer participation in service development
Engström, Jon
;
Elg, Mattias
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 511-521
Persistent link: https://www.econbiz.de/10011418356
Saved in:
11
New directions for customer-to-customer interaction research
Nicholls, Richard
- In:
The journal of services marketing
24
(
2010
)
1
,
pp. 87-97
Persistent link: https://www.econbiz.de/10003953413
Saved in:
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