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~isPartOf:"European journal of operational research : EJOR"
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~isPartOf:"International journal of services and operations management : IJSOM"
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Quality management
180
Qualitätsmanagement
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Theorie
39
Theory
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Product quality
35
Produktqualität
35
Supply chain
35
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Ahuja, Inderpreet Singh
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Meddaoui, Anwar
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European journal of operational research : EJOR
International journal of process management and benchmarking : IJPMB
International journal of services and operations management : IJSOM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
396
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
168
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
44
Beiträge zur Hochschulpolitik
43
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Springer eBook Collection
35
Cogent business & management
34
Management science : journal of the Institute for Operations Research and the Management Sciences
33
A Productivity Press book
32
Gabler Edition Wissenschaft
32
European research studies
31
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
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ECONIS (ZBW)
180
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1
How responsive should a firm be to customers' expectations?
Fruchter, Gila E.
;
Wiszniewska-Matyszkiel, Agnieszka
- In:
European journal of operational research : EJOR
314
(
2024
)
1
,
pp. 323-339
Persistent link: https://www.econbiz.de/10014456862
Saved in:
2
Entry decisions for vertically differentiated markets with brand spillovers
Nire, Keita
;
Matsubayashi, Nobuo
- In:
European journal of operational research : EJOR
314
(
2024
)
2
,
pp. 565-578
Persistent link: https://www.econbiz.de/10014456883
Saved in:
3
Distribution-free control charts for monitoring scale in finite horizon productions
Perdikis, Theodoros
;
Celano, Giovanni
;
Chakraborti, …
- In:
European journal of operational research : EJOR
314
(
2024
)
3
,
pp. 1040-1051
Persistent link: https://www.econbiz.de/10014456934
Saved in:
4
Price and quality competition while envisioning a quality-related product recall
Ghazi, Amirhossein Jafarzadeh
;
Karray, Salma
;
Azad, Nader
- In:
European journal of operational research : EJOR
311
(
2023
)
2
,
pp. 486-501
Persistent link: https://www.econbiz.de/10014336564
Saved in:
5
One step further for procurement cooperation : will the industry leader benefit from its competitive manufacturer's joint determination of consumption quality?
Niu, Baozhuang
;
Chen, Yuyang
;
Zeng, Fanzhuo
- In:
European journal of operational research : EJOR
311
(
2023
)
3
,
pp. 989-1008
Persistent link: https://www.econbiz.de/10014440194
Saved in:
6
A quality-based customer service system approach
Leão, Nilson Cibério de Araújo
;
Melo, Fagner José …
- In:
International journal of services and operations …
45
(
2023
)
4
,
pp. 484-513
Persistent link: https://www.econbiz.de/10014364435
Saved in:
7
To outsource or not : bike-share rebalancing strategies under the service quality deviation of a third party
Gu, Wei
;
Yu, Xiaoru
;
Zhang, Shichen
;
Yan, Xiangbin
; …
- In:
European journal of operational research : EJOR
310
(
2023
)
2
,
pp. 847-859
Persistent link: https://www.econbiz.de/10014340788
Saved in:
8
Traceability vs. sustainability in supply chains : the implications of blockchain
Biswas, Debajyoti
;
Jalali, Hamed
;
Ansaripoor, Amir H.
; …
- In:
European journal of operational research : EJOR
305
(
2023
)
1
,
pp. 128-147
Persistent link: https://www.econbiz.de/10013478594
Saved in:
9
Modelling new service development using Kano, QFD and mathematical programming in an emergency department healthcare unit
Apornak, Arash
;
Raissi, Sadigh
;
Keramati, Abbas
; …
- In:
International journal of process management and …
13
(
2023
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014313708
Saved in:
10
A comparative analysis of lean manufacturing, Six Sigma and Lean Six Sigma for their application in manufacturing organisations
Sodhi, Harsimran Singh
- In:
International journal of process management and …
13
(
2023
)
1
,
pp. 127-144
Persistent link: https://www.econbiz.de/10014313790
Saved in:
11
Clustering and identifying the Lean Six Sigma projects : higher education institutes
Aghaei, Razieh
;
Mohamadi, Dariush
;
Shahin, Arash
- In:
International journal of process management and …
13
(
2023
)
1
,
pp. 145-156
Persistent link: https://www.econbiz.de/10014313791
Saved in:
12
Improving the manufacturing process using Industry 4.0 tool : a simulation-based approach
Seyyedrezaei, Marjaneh Alsadat
;
Alvandi, Mohsen
- In:
International journal of process management and …
14
(
2023
)
1
,
pp. 52-83
Persistent link: https://www.econbiz.de/10014314029
Saved in:
13
A study to identifying the motivational factors for Lean Six Sigma implementation in Indian SMEs
Sodhi, Harsimran Singh
- In:
International journal of process management and …
14
(
2023
)
1
,
pp. 125-138
Persistent link: https://www.econbiz.de/10014314033
Saved in:
14
An investigation towards identifying and analysing the failure factors for the implementation of scrap reduction techniques in Indian SMEs
Sodhi, Harsimran Singh
- In:
International journal of process management and …
14
(
2023
)
2
,
pp. 139-154
Persistent link: https://www.econbiz.de/10014314035
Saved in:
15
A survey of dynamic models of product quality
De Giovanni, Pietro
;
Zaccour, Georges
- In:
European journal of operational research : EJOR
307
(
2023
)
3
,
pp. 991-1007
Persistent link: https://www.econbiz.de/10014282933
Saved in:
16
Disclosing products' freshness level as a non-contractible quality : optimal logistics service contracts in the fresh products supply chain
Liu, Chao
;
Lv, Jingyu
;
Hou, Ping
;
Lu, Danrong
- In:
European journal of operational research : EJOR
307
(
2023
)
3
,
pp. 1085-1102
Persistent link: https://www.econbiz.de/10014282941
Saved in:
17
Co-creation of mobile app quality in a two-platform supply chain when platforms are asymmetric
Chernonog, Tatyana
;
Levy, Priel
- In:
European journal of operational research : EJOR
308
(
2023
)
1
,
pp. 183-200
Persistent link: https://www.econbiz.de/10014283022
Saved in:
18
Realising leadership in Indian market by Deming awarded original equipment manufacturing industry through TQM
Gupta, Pardeep
;
Mittal, Ankesh
- In:
International journal of services and operations …
44
(
2023
)
3
,
pp. 426-441
Persistent link: https://www.econbiz.de/10014311723
Saved in:
19
The interactions between upstream quality disclosure and downstream entry
Wu, Jie
;
Lu, Wei
;
Ji, Xiang
- In:
European journal of operational research : EJOR
309
(
2023
)
2
,
pp. 545-559
Persistent link: https://www.econbiz.de/10014291604
Saved in:
20
Managing quality and pricing during a product recall : an analysis of pre-crisis, crisis and post-crisis regimes
Mukherjee, Arka
;
Carvalho, Margarida
;
Zaccour, Georges
- In:
European journal of operational research : EJOR
307
(
2023
)
1
,
pp. 406-420
Persistent link: https://www.econbiz.de/10014293013
Saved in:
21
What can we learn from process maturity models? : a literature review of models addressing process maturity
Dahlin, Gunnar
- In:
International journal of process management and …
10
(
2020
)
4
,
pp. 495-519
Persistent link: https://www.econbiz.de/10012512383
Saved in:
22
Technology and service investments in the presence of feature fatigue and word-of-mouth
Vessal, Sara Rezaee
;
De Giovanni, Pietro
;
Hassanzadeh, …
- In:
European journal of operational research : EJOR
301
(
2022
)
3
,
pp. 923-941
Persistent link: https://www.econbiz.de/10013267798
Saved in:
23
Strategic supplier management : from contractual models to engagement partnerships
Jerónimo, Carlos
;
Pereira, Leandro
;
Lourenço, João
- In:
International journal of process management and …
12
(
2022
)
1
,
pp. 13-27
Persistent link: https://www.econbiz.de/10013093102
Saved in:
24
Demand forecast sharing for a dominant retailer with supplier encroachment and quality decisions
Zhang, Shichen
;
Wei, Liqun
;
Zhang, Jianxiong
- In:
European journal of operational research : EJOR
301
(
2022
)
1
,
pp. 39-50
Persistent link: https://www.econbiz.de/10013207342
Saved in:
25
Six Sigma method to assess the quality of the service in a gas utility company
Fontalvo-Herrea, Tomás
;
Delahoz-Dominguez, Enrique
; …
- In:
International journal of process management and …
12
(
2022
)
2
,
pp. 220-232
Persistent link: https://www.econbiz.de/10013256982
Saved in:
26
Fuzzy TISM and DEMATEL approach to analyse lean variables in Indian healthcare industry
Jain, Vineet
;
Ajmera, Puneeta
- In:
International journal of process management and …
12
(
2022
)
2
,
pp. 233-275
Persistent link: https://www.econbiz.de/10013256984
Saved in:
27
Reduction of variation and control parameters optimising in a cement-bags company
Shehata, Abdelrahman S.
;
Heshmat, Mahmoud
;
El-Sharief, …
- In:
International journal of process management and …
12
(
2022
)
3
,
pp. 321-347
Persistent link: https://www.econbiz.de/10013256987
Saved in:
28
Quality assessment of Brazilian fast-food business services
Santos, Ana Carla de Souza Gomes dos
;
Da Silva Sena …
- In:
International journal of services and operations …
41
(
2022
)
1/2
,
pp. 30-58
Persistent link: https://www.econbiz.de/10013257431
Saved in:
29
The impact of total quality management by mediator's compliance and information technology on education performance in secondary schools Iraq
Sami Abdullah Kadhim
;
MD Fauzi Bin Ahmad
- In:
International journal of services and operations …
41
(
2022
)
1/2
,
pp. 82-101
Persistent link: https://www.econbiz.de/10013257440
Saved in:
30
Special issue on: operational excellence in services
Gurumurthy, Anand
(
ed.
);
Sarkar, Ashutosh
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013257458
Saved in:
31
How to increase access to kidney transplantation : the analysis of a Brazilian public hospital through operations management
De Vasconcelos Silva, Ana Carolina Pereira
;
Spiegel, Thaís
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 404-430
Persistent link: https://www.econbiz.de/10013257532
Saved in:
32
Implementation of kaizen a lean manufacturing tool in a surgical equipment manufacturing industry
Gupta, Shaman
;
Chandna, Pankaj
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 431-443
Persistent link: https://www.econbiz.de/10013257533
Saved in:
33
The effects of total quality management practices on sustainable performance : perspective from Malaysia
Kit-Yeng Sin
;
Muhammad Shahar Jusoh
;
Sim, Choon Ling
- In:
International journal of services and operations …
42
(
2022
)
1
,
pp. 1-31
Persistent link: https://www.econbiz.de/10013257561
Saved in:
34
Effect of customer satisfaction, costs, knowledge and awareness, infrastructure and service quality on e-commerce success
Saadat, Niloofar
;
Shadnoush, Nosratoollah
;
Nameghi, …
- In:
International journal of services and operations …
42
(
2022
)
1
,
pp. 32-51
Persistent link: https://www.econbiz.de/10013257562
Saved in:
35
Impact of implementing TPM-based tool cost management approach in Indian manufacturing industry
Gupta, Pardeep
;
Vardhan, Sachit
- In:
International journal of services and operations …
42
(
2022
)
2
,
pp. 229-245
Persistent link: https://www.econbiz.de/10013257583
Saved in:
36
An efficient optimization framework for tracking multiple quality attributes in supply chains of perishable products
Lejarza, Fernando
;
Baldea, Michael
- In:
European journal of operational research : EJOR
297
(
2022
)
3
,
pp. 890-903
Persistent link: https://www.econbiz.de/10013261783
Saved in:
37
A novel efficient control chart to monitor the mean vector and variance-covariance matrix using support vector machine and tuned kernel function
Azar, Amir
;
Raissi, Sadigh
- In:
International journal of services and operations …
43
(
2022
)
1
,
pp. 52-71
Persistent link: https://www.econbiz.de/10013552864
Saved in:
38
Effect of positive psychological capital on service quality management in higher education
Soliman, Amal Farouk
;
Badran, Mohga AbdElRahman
- In:
International journal of services and operations …
43
(
2022
)
2
,
pp. 169-187
Persistent link: https://www.econbiz.de/10013553283
Saved in:
39
A study on the assessment of maintenance practices on business performance in Northern Indian SMEs
Sidhu, Simranjit Singh
;
Singh, Kanwarpreet
;
Ahuja, …
- In:
International journal of process management and …
12
(
2022
)
4
,
pp. 436-470
Persistent link: https://www.econbiz.de/10013383557
Saved in:
40
The lean framework for supporting the pharmaceutical supply chain transformation
Argiyantari, Berty
;
Simatupang, Togar Mangihut
;
Basri, …
- In:
International journal of services and operations …
42
(
2022
)
4
,
pp. 454-479
Persistent link: https://www.econbiz.de/10013369213
Saved in:
41
Activity-based management as economic effect measurement for implementing ISO 9001:2015 clause
Rosiawan, Muhammad
;
Singgih, Moses Laksono
;
Widodo, Erwin
- In:
International journal of services and operations …
40
(
2021
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012693113
Saved in:
42
Critical success factors for total quality management in primary and secondary education
Sfakianaki, Eleni
;
Kakouris, Andreas
;
Siontorou, Christina
- In:
International journal of services and operations …
40
(
2021
)
4
,
pp. 564-595
Persistent link: https://www.econbiz.de/10012800827
Saved in:
43
Advertising and quality improving strategies in a supply chain when facing potential crises
Lu, Lijue
;
Navas, Jorge
- In:
European journal of operational research : EJOR
288
(
2021
)
3
,
pp. 839-851
Persistent link: https://www.econbiz.de/10012387373
Saved in:
44
Some robust approaches based on copula for monitoring bivariate processes and component-wise assessment
Song, Zhi
;
Mukherjee, Amitava
;
Zhang, Jiujun
- In:
European journal of operational research : EJOR
289
(
2021
)
1
,
pp. 177-196
Persistent link: https://www.econbiz.de/10012416302
Saved in:
45
Sustainable product development of tablet device using environmental conscious QFD : weighted decision matrix evaluation : a case study
Manjunatheshwara, K. J.
;
Vinodh S
- In:
International journal of services and operations …
39
(
2021
)
3
,
pp. 415-437
Persistent link: https://www.econbiz.de/10012595482
Saved in:
46
Benchmarking business excellence practices : a case-based approach
Mavilavalappil, Unnikrishnan Palakkil
;
Tikoria, Jyoti
; …
- In:
International journal of process management and …
11
(
2021
)
4
,
pp. 498-541
Persistent link: https://www.econbiz.de/10012595919
Saved in:
47
Linking performance measurements and manufacturing process improvements : the two-stage analytical framework
Hanoum, Syarifa
;
Islam, Sardar M. N.
- In:
International journal of process management and …
11
(
2021
)
4
,
pp. 542-564
Persistent link: https://www.econbiz.de/10012595925
Saved in:
48
Towards a LSRO model of industrial performance improvement : a case study of LSRO model implementation in an industrial SME
Elwardi, Badr
;
Meddaoui, Anwar
;
Mouchtachi, Ahmed
; …
- In:
International journal of process management and …
11
(
2021
)
4
,
pp. 584-600
Persistent link: https://www.econbiz.de/10012595933
Saved in:
49
Towards a new maturity model of industrial performance improvement based on ISO 9001: version 2015 and VDA6.3: version 2016
Elwardi, Badr
;
Meddaoui, Anwar
;
Mouchtachi, Ahmed
; …
- In:
International journal of process management and …
11
(
2021
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10012512616
Saved in:
50
Achieving leanness : the relationship of lean practices with process exploitation and exploration
Vilkas, Mantas
;
Stankevice, Inga
;
Duobiene, Jurga
; …
- In:
International journal of services and operations …
38
(
2021
)
2
,
pp. 201-219
Persistent link: https://www.econbiz.de/10012522343
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