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~type_genre:"Aufsatz in Zeitschrift"
~isPartOf:"Journal of business research : JBR"
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Search: subject_exact:"Computergestützte Qualitätssicherung"
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Quality management
27
Qualitätsmanagement
27
Dienstleistungsqualität
10
Service quality
10
Firm performance
5
Innovation
5
Lieferkette
5
Product quality
5
Produktqualität
5
Supply chain
5
Unternehmenserfolg
5
Beziehungsmarketing
4
Customer satisfaction
4
Kundenzufriedenheit
4
Lieferantenmanagement
4
Relationship marketing
4
Supplier relationship management
4
Innovation management
3
Innovationsmanagement
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Gesundheitswesen
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Health care system
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Human Resource Management
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Instandhaltung
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Konsumentenverhalten
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Personalmanagement
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Quality
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Relationship quality
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Resource-based view
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Ressourcenorientierter Ansatz
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Signalling
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Access
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Accidental falls
1
Adaptation
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Airline Quality Rating
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Arbeitsbedingungen
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Aufsatz in Zeitschrift
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Tse, Ying Kei
2
Zhang, Minhao
2
Abadie, Amelie
1
Abbasi, Faramarz
1
Alofan, Fahad
1
Blanco-Oliver, Antonio
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Bustos-Contell, Elisabeth
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1
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1
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1
Cruz Ros, Sonia
1
De Cannière, Marie Hélène
1
Dehuang, Ning
1
Dey, Prasanta Kumar
1
Dhir, Amandeep
1
Fernandes, Kiran
1
Garza-Reyes, Jose Arturo
1
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Gill, Seerat Kaur
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Lin, Hai
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Lin, Yi-Chia
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Lu, Lin
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Lu, Shiau-Yun
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Journal of business research : JBR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
395
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
167
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Management science : journal of the Institute for Operations Research and the Management Sciences
33
Cogent business & management
31
European research studies
31
International journal of business excellence : IJBEX
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
Production and operations management : an international journal of the Production and Operations Management Society
29
The service industries journal
29
International journal of business information systems : IJBIS
28
Benchmarking : an international journal
26
International journal of product development : IJPD
26
International journal of project management : the journal of The International Project Management Association
26
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ECONIS (ZBW)
27
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1
Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin
;
Xu, Pei
;
Wang, Yen-Yao
;
Wang, Yu
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
Saved in:
2
Interlinking organisational resources, AI adoption and omnichannel integration quality in Ghana's healthcare supply chain
Abadie, Amelie
;
Roux, Mélanie
;
Chowdhury, Soumyadeb
; …
- In:
Journal of business research : JBR
162
(
2023
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014301815
Saved in:
3
Green operational performance in a high-tech industry : role of green HRM and green knowledge
Wang, Zhining
;
Cai, Shaohan Alan
;
Ren, Shuang
;
Singh, …
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014293913
Saved in:
4
To reduce waste, have it repaired! : the quality signaling effect of product repairability
Munten, Pauline
;
Vanhamme, Joëlle
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-22
Persistent link: https://www.econbiz.de/10013534112
Saved in:
5
Transformative quality in Higher Education Institutions (HEIs) : conceptualisation, scale development and validation
Gill, Seerat Kaur
;
Dhir, Amandeep
;
Singh, Gurparkash
; …
- In:
Journal of business research : JBR
138
(
2022
),
pp. 275-286
Persistent link: https://www.econbiz.de/10013197829
Saved in:
6
When customer involvement hinders/promotes product innovation performance : the concurrent effect of relationship quality and role ambiguity
Najafi-Tavani, Saeed
;
Zaefarian, Ghasem
;
Robson, Matthew J.
- In:
Journal of business research : JBR
145
(
2022
),
pp. 130-143
Persistent link: https://www.econbiz.de/10013197888
Saved in:
7
Perception of supply chain quality risk : understanding the moderation role of supply market thinness
Tse, Ying Kei
;
Zhang, Minhao
;
Zeng, Wenjuan
;
Ma, Jie
- In:
Journal of business research : JBR
122
(
2021
),
pp. 822-834
Persistent link: https://www.econbiz.de/10012420633
Saved in:
8
The impact of firm-level and project-level it capabilities on CRM system quality and organizational productivity
Suoniemi, Samppa
;
Terho, Harri
;
Zablah, Alex R.
; …
- In:
Journal of business research : JBR
127
(
2021
),
pp. 108-122
Persistent link: https://www.econbiz.de/10012494357
Saved in:
9
National cultural distance, organizational culture, and adaptation of management innovations in foreign subsidiaries : a fuzzy set analysis of TQM implementation in Saudi Arabia
Alofan, Fahad
;
Chen, Stephen
;
Tan, Hao
- In:
Journal of business research : JBR
109
(
2020
),
pp. 184-199
Persistent link: https://www.econbiz.de/10012238046
Saved in:
10
Exploring lean manufacturing practices' influence on process innovation performance
Möldner, Alexander Kurt
;
Garza-Reyes, Jose Arturo
; …
- In:
Journal of business research : JBR
106
(
2020
),
pp. 233-249
Persistent link: https://www.econbiz.de/10012158359
Saved in:
11
Work-life management for workforce maintenance : a qualitative comparative study
Yee, Rachel W. Y.
;
Miquel-Romero, Maria-Jose
;
Cruz Ros, …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 329-337
Persistent link: https://www.econbiz.de/10012417349
Saved in:
12
Managing quality risk in supply chain to drive firm's performance : the roles of control mechanisms
Tse, Ying Kei
;
Zhang, Minhao
;
Tan, Kim Hua
;
Pawar, Kulwant
- In:
Journal of business research : JBR
97
(
2019
),
pp. 291-303
Persistent link: https://www.econbiz.de/10012002969
Saved in:
13
Marketing and supply chain coordination and intelligence quality : a product innovation performance perspective
Mostaghel, Rana
;
Oghazi, Pejvak
;
Patel, Pankaj C.
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 597-606
Persistent link: https://www.econbiz.de/10012103508
Saved in:
14
The cues that matter : screening for quality signals in the ex ante phase of buying professional services
Pemer, Frida
;
Skjølsvik, Tale
- In:
Journal of business research : JBR
98
(
2019
),
pp. 352-365
Persistent link: https://www.econbiz.de/10012007250
Saved in:
15
Low-cost trends in audit fees and their impact on service quality
Climent-Serrano, Salvador
;
Bustos-Contell, Elisabeth
; …
- In:
Journal of business research : JBR
89
(
2018
),
pp. 345-350
Persistent link: https://www.econbiz.de/10011881805
Saved in:
16
Innovation and technology creation effects on organizational performance
Huang, Kuo-En
;
Wu, Jih Hwa
;
Lu, Shiau-Yun
;
Lin, Yi-Chia
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2187-2192
Persistent link: https://www.econbiz.de/10011472158
Saved in:
17
Customer pressure, customer-manufacturer-supplier relationships, and quality control performance
Ueki, Yasushi
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2233-2238
Persistent link: https://www.econbiz.de/10011472197
Saved in:
18
Multilevel control chart and fuzzy set theory to monitor inpatient falls
Chang, Chih-Ming
;
Kao, Chi-Hung
;
Sha, Wei-Shun
;
Wu, …
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2284-2288
Persistent link: https://www.econbiz.de/10011472251
Saved in:
19
Testing the predictive power of PLS through cross-validation in banking
Reguera-Alvarado, Nuria
;
Blanco-Oliver, Antonio
; …
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4685-4693
Persistent link: https://www.econbiz.de/10011554754
Saved in:
20
Mediation effect of TQM technical factors in excellence management systems
Calvo-Mora, Arturo
;
Ruiz-Moreno, Carolina
; …
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 769-774
Persistent link: https://www.econbiz.de/10010363334
Saved in:
21
Draining the judiciary bottleneck : a quasi-experiment in improving a government service
Zuniga, Roy
;
Murillo, Rodrigo
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1267-1276
Persistent link: https://www.econbiz.de/10010365136
Saved in:
22
TQM and performance : is the relationship so obvious?
Corredor, Pilar
;
Goñi, Salomé
- In:
Journal of business research : JBR
64
(
2011
)
8
,
pp. 830-838
Persistent link: https://www.econbiz.de/10009229003
Saved in:
23
Congruence in the assessment of service quality between employees and customers : a study of a public health care delivery system
Young, Gary J.
;
Meterko, Mark M.
;
Mohr, David
;
Shwartz, …
- In:
Journal of business research : JBR
62
(
2009
)
11
,
pp. 1127-1135
Persistent link: https://www.econbiz.de/10003897403
Saved in:
24
Storytelling research of consumers' self-reports of urban tourism experiences in China
Hsu, Shih-yun
;
Dehuang, Ning
;
Woodside, Arch G.
- In:
Journal of business research : JBR
62
(
2009
)
12
,
pp. 1223-1254
Persistent link: https://www.econbiz.de/10003900739
Saved in:
25
Relationship Quality and the Theory of Planned Behavior models of behavioral intentions and purchase behavior
De Cannière, Marie Hélène
;
Pelsmacker, Patrick de
; …
- In:
Journal of business research : JBR
62
(
2009
)
1
,
pp. 82-92
Persistent link: https://www.econbiz.de/10003915846
Saved in:
26
Reaching the boiling point: consumers' negative affective reactions to firm-attributed service failures
Kalamas, Maria
;
Laroche, Michel
;
Makdessian, Lucy
- In:
Journal of business research : JBR
61
(
2008
)
8
,
pp. 813-824
Persistent link: https://www.econbiz.de/10003736755
Saved in:
27
Management fads and information delays : an exploratory simulation study
Rich, Eliot
- In:
Journal of business research : JBR
61
(
2008
)
11
,
pp. 1143-1151
Persistent link: https://www.econbiz.de/10003766635
Saved in:
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