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Quality management
168
Qualitätsmanagement
168
Dienstleistungsqualität
45
Service quality
45
quality management
27
USA
26
United States
26
Hospital
23
Krankenhaus
23
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Supply chain
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Gesundheitswesen
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Health care system
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Lean Production
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Lean production
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Product quality
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Produktqualität
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Six Sigma
14
Standardisierung
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Prozessmanagement
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Customer satisfaction
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Innovation
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168
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Evans, James R.
7
Ford, Matthew W.
6
Prybutok, Victor
6
Prybutok, Victor R.
6
Fredendall, Lawrence D.
5
Antony, Jiju
4
Chakraborty, Subhajit
4
Kaynak, Hale
4
McFadden, Kathleen L.
4
Peng, Xianghui
4
Cudney, Elizabeth A.
3
Davis, Mark
3
Foster, S. Thomas
3
Johnson, Dana M.
3
Latham, John R.
3
Linderman, Kevin
3
Mast, Jeroen de
3
Russell, Roberta S.
3
Bernardo, Vitor Zanetti
2
Blankson, Charles
2
Boiral, Olivier
2
Chakravorty, Satya S.
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Chawalit Jeenanunta
2
Does, Ronald J. M. M.
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Erkul, Muratcan
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Ferrand, Yann B.
2
Gardner, John W.
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Garza-Reyes, Jose Arturo
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Gerolamo, Mateus Cecílio
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Gitlow, Howard S.
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Gonzalez, Marvin E.
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Gowen, Charles, III.
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He, Zhen
2
Honda, Ana Carolina
2
Kumar, Madhu Ranjan
2
Lameijer, Bart A.
2
Lee, Jung Young
2
Linderman, Kevin W.
2
Nattharika Rittippant
2
Naveh, Eitan
2
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Quality management journal : QMJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
393
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Beiträge zur Hochschulpolitik
43
Europäische Hochschulschriften / 5
43
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
33
A Productivity Press book
32
Gabler Edition Wissenschaft
32
Cogent business & management
31
European research studies
31
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
168
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1
A systematic review of the integration of Industry 4.0 with quality-related operational excellence methodologies
Komkowski, Tim
;
Antony, Jiju
;
Garza-Reyes, Jose Arturo
; …
- In:
Quality management journal : QMJ
30
(
2023
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10013555465
Saved in:
2
Industry 4.0 and Lean Six Sigma integration in manufacturing : a literature review, an integrated framework and proposed research perspectives
Skalli, Dounia
;
Charkaoui, Abdelkabir
;
Cherrafi, Anass
; …
- In:
Quality management journal : QMJ
30
(
2023
)
1
,
pp. 16-40
Persistent link: https://www.econbiz.de/10013555467
Saved in:
3
Uncertainty, emergence and adaptation : a complex adaptive systems approach to quality improvement
Wilson, William
;
McLachlan, Scott
;
Dube, Kudakwashe
; …
- In:
Quality management journal : QMJ
30
(
2023
)
3
,
pp. 168-186
Persistent link: https://www.econbiz.de/10014333450
Saved in:
4
Prediction of novel operating parameters using Six Sigma : a study in the steel making process
Rath, Sudeshna
;
Agrawal, Rajat
- In:
Quality management journal : QMJ
30
(
2023
)
3
,
pp. 187-201
Persistent link: https://www.econbiz.de/10014333453
Saved in:
5
Deming-based Lean Six Sigma stewardship
Gitlow, Howard S.
- In:
Quality management journal : QMJ
30
(
2023
)
3
,
pp. 202-208
Persistent link: https://www.econbiz.de/10014333454
Saved in:
6
Determinants of working capital management for noncertified and certified firms from the EFQM Excellence Model
Yousaf, Muhammad
- In:
Quality management journal : QMJ
30
(
2023
)
4
,
pp. 244-258
Persistent link: https://www.econbiz.de/10014373760
Saved in:
7
Investigating the critical success factors for integrating Lean Six Sigma and Industry 4.0
Khourshed, Nevien F.
- In:
Quality management journal : QMJ
30
(
2023
)
4
,
pp. 259-278
Persistent link: https://www.econbiz.de/10014373761
Saved in:
8
Integration of Lean Six Sigma with Industry 4.0 for organisational excellence
2023
Persistent link: https://www.econbiz.de/10013555462
Saved in:
9
The importance of information technology to organizational results within the Baldrige Award
Wang, Yuchen
;
Peng, Xianghui
;
Prybutok, Victor
- In:
Quality management journal : QMJ
29
(
2022
)
1
,
pp. 3-17
Persistent link: https://www.econbiz.de/10012803242
Saved in:
10
Management standards and institutional influence : an exploratory study using the Baldrige criteria
Ford, Matthew W.
- In:
Quality management journal : QMJ
29
(
2022
)
1
,
pp. 18-33
Persistent link: https://www.econbiz.de/10012803243
Saved in:
11
A stakeholder view of quality management and CSR through feminist ethics
Sila, Ismail
- In:
Quality management journal : QMJ
29
(
2022
)
1
,
pp. 51-79
Persistent link: https://www.econbiz.de/10012803245
Saved in:
12
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
13
Back to the future : cybernetics for safety, quality and cybersecurity
Cernauskas, Deborah
;
Kumiega, Andrew
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 183-192
Persistent link: https://www.econbiz.de/10013410708
Saved in:
14
Impact of lean and quality management practices on green supply chain performance : an empirical study on ceramic enterprises
Choudhary, Kailash
;
Sangwa, Narpat Ram
;
Sangwan, Kuldip …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 193-211
Persistent link: https://www.econbiz.de/10013410711
Saved in:
15
The evolution of supply chain management as measured with the Baldrige excellence framework
Xie, Heng
;
Wei, Xinyu
;
Peng, Xianghui
;
Prybutok, Victor
- In:
Quality management journal : QMJ
29
(
2022
)
4
,
pp. 234-247
Persistent link: https://www.econbiz.de/10013410722
Saved in:
16
Bridging organizational performance gaps using the EFQM excellence model
Haerizadeh, Milad
;
Sunder M., Vijaya
- In:
Quality management journal : QMJ
29
(
2022
)
4
,
pp. 248-266
Persistent link: https://www.econbiz.de/10013410723
Saved in:
17
An organizational framework for sustainable supply chain management : an integrated theoretical perspective
Peng, Xianghui
;
Wei, Xinyu
;
Xu, Lu
;
Cao, Ying
; …
- In:
Quality management journal : QMJ
29
(
2022
)
4
,
pp. 267-288
Persistent link: https://www.econbiz.de/10013410725
Saved in:
18
Malcolm Baldrige National Quality Award winners : a quantitative analysis between strategic planning and human resource variables
Lapoint, Patricia A.
- In:
Quality management journal : QMJ
29
(
2022
)
4
,
pp. 289-298
Persistent link: https://www.econbiz.de/10013410726
Saved in:
19
Applying statistical process control to teaching quality assurance at higher education institutions
Bi, Henry H.
- In:
Quality management journal : QMJ
29
(
2022
)
2
,
pp. 145-157
Persistent link: https://www.econbiz.de/10013271176
Saved in:
20
Selecting the best quality inspection alternative based on the quality, economic and environmental considerations
Afrinaldi, Feri
;
Pratama, Harly Bobby
- In:
Quality management journal : QMJ
28
(
2021
)
1
,
pp. 2-16
Persistent link: https://www.econbiz.de/10012425474
Saved in:
21
The role of internet of things in food supply chain quality management : a review
Ben-Daya, Mohamed
;
Hassini, Elkafi
;
Bahroun, Zied
; …
- In:
Quality management journal : QMJ
28
(
2021
)
1
,
pp. 17-40
Persistent link: https://www.econbiz.de/10012425475
Saved in:
22
An empirical study on quality improvement in higher education institutions with reference to selected processes
Mulay, Rahul V.
;
Khanna, Vandana Tandon
- In:
Quality management journal : QMJ
28
(
2021
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10012425476
Saved in:
23
The strategic value of servitization : a quality management perspective
Erkul, Muratcan
;
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 176-189
Persistent link: https://www.econbiz.de/10012650359
Saved in:
24
The strategic value of servitization : a quality management perspective
Erkul, Muratcan
;
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 176-189
Persistent link: https://www.econbiz.de/10012650360
Saved in:
25
Lean and CSR, contradictions and complementarities : toward an effective managerial solution
Ivanaj, Silverster
;
Collet, Mélanie
;
Gendron, Corinne
; …
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 205-222
Persistent link: https://www.econbiz.de/10012650362
Saved in:
26
Effect of organizational culture and quality management on innovation among Nigerian manufacturing companies : the mediating role of dynamic capabilities
Shuaib, Kabir Musa
;
He, Zhen
;
Song, Lisha
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 223-247
Persistent link: https://www.econbiz.de/10012650363
Saved in:
27
Lean six sigma in the public sector : overcoming persistent management challenges
Juliani, Fernando
;
Oliveira, Otávio José de
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 58-75
Persistent link: https://www.econbiz.de/10012500772
Saved in:
28
Analysis of the motivations for ISO 9001:2015 adoption in the Brazilian business context
Siltori, Patricia F. S.
;
Rampasso, Izabela Simon
; …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 76-85
Persistent link: https://www.econbiz.de/10012500780
Saved in:
29
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
30
Impact of organizational culture on quality management and innovation practices among manufacturing SMEs in Nigeria
Shuaib, Kabir Musa
;
He, Zhen
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 98-114
Persistent link: https://www.econbiz.de/10012500783
Saved in:
31
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
32
The strengths and opportunities for improvement of the Baldrige Performance Excellence Program
Ghafoor, Saad
;
Mann, Robin Stephen
;
Grigg, Nigel
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 128-144
Persistent link: https://www.econbiz.de/10012584869
Saved in:
33
Factors influencing the choice of a quality certification in the Spanish hospitality industry
Djofack, Sidonie
;
Camacho Robledo, Marco Antonio
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 145-155
Persistent link: https://www.econbiz.de/10012584870
Saved in:
34
Scrutinizing the efficacy of branded apps quality to counter counterfeiting and restore trust in M-Commerce
Manchanda, Mohit
;
Deb, Madhurima
;
Lomo-David, Ewuuk
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 156-174
Persistent link: https://www.econbiz.de/10012584871
Saved in:
35
Lean Six Sigma and social performance : a review and synthesis of current evidence
Sony, Michael
;
Naik, Subhash
;
Antony, Jiju
- In:
Quality management journal : QMJ
27
(
2020
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10012308926
Saved in:
36
A preliminary analysis modeling of the relationship between quality management practices and sustainable performance
Muslim Diekola Akanmu
;
Mohamad Ghozali Hassan
;
Ahmad …
- In:
Quality management journal : QMJ
27
(
2020
)
1
,
pp. 37-61
Persistent link: https://www.econbiz.de/10012308952
Saved in:
37
A framework of quality management practices for Indian service SMEs
Basu, Rana
;
Bhola, Prabha
;
Das, Manik Chandra
- In:
Quality management journal : QMJ
27
(
2020
)
1
,
pp. 62-75
Persistent link: https://www.econbiz.de/10012308956
Saved in:
38
The mediating role of quality management capability on the dynamic capability - new product development performance relationship : an empirical study among new product development...
Kumar, Pratap
;
Ramanan, Thiyagarajan Radha
;
Keelath, …
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 80-94
Persistent link: https://www.econbiz.de/10012309604
Saved in:
39
Toward cost-effective service excellence : exploring the relationship between managers' perceptions of quality and the operational efficiency and profitability of restaurants
Kukanja, Marko
;
Planinc, Tanja
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 95-105
Persistent link: https://www.econbiz.de/10012309607
Saved in:
40
A total quality service framework for private higher education in South Africa
Van Schalkwyk, Riaan Dirkse
;
Steenkamp, Rigard Johan
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 106-119
Persistent link: https://www.econbiz.de/10012309610
Saved in:
41
Institutional uncertainty and supply chain quality management : a conceptual framework
Ford, Matthew W.
;
Greer, Bertie M.
- In:
Quality management journal : QMJ
27
(
2020
)
3
,
pp. 134-146
Persistent link: https://www.econbiz.de/10012309616
Saved in:
42
Soft TQM practices and employee outcomes : a mediational analysis
Hwang, Gee Hyun
;
Yoon, Hea Jun
;
Choi, Myungweon
- In:
Quality management journal : QMJ
27
(
2020
)
3
,
pp. 147-158
Persistent link: https://www.econbiz.de/10012309626
Saved in:
43
Total quality management in small and medium enterprises : an overview in Indian context
Toke, Lalit K.
;
Kalpande, Shyamkumar D.
- In:
Quality management journal : QMJ
27
(
2020
)
3
,
pp. 159-175
Persistent link: https://www.econbiz.de/10012309630
Saved in:
44
Improving the service quality of telecommunication companies using online customer and employee review analysis
Sinha, Akhouri Amitanand
;
Rajendran, Suchitra
; …
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 182-199
Persistent link: https://www.econbiz.de/10012309636
Saved in:
45
Quality management practices in SMEs : the effects of contextual factors
Ben Arab, Sonda Daoud
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 200-214
Persistent link: https://www.econbiz.de/10012309644
Saved in:
46
The ills of multi-person workplaces - reflecting negatively on quality and employee well-being : a cellular fix
Schonberger, Richard J.
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 229-240
Persistent link: https://www.econbiz.de/10012309654
Saved in:
47
ISO 14001 standard : literature review and theory-based research agenda
Sartor, Marco
;
Orzes, Guido
;
Touboulic, Anne
;
Culot, …
- In:
Quality management journal : QMJ
26
(
2019
)
1
,
pp. 32-64
Persistent link: https://www.econbiz.de/10012309514
Saved in:
48
Analytical modeling of supply chain quality management coordination and integration : a literature review
Cogollo-Flórez, Juan M.
;
Correa-Espinal, Alexander A.
- In:
Quality management journal : QMJ
26
(
2019
)
2
,
pp. 72-83
Persistent link: https://www.econbiz.de/10012309524
Saved in:
49
A review of the Six Sigma belt system for manufacturing small and medium-sized enterprises
Stankalla, Roland
;
Chromjakova, Felicita
;
Koval, Oksana
- In:
Quality management journal : QMJ
26
(
2019
)
2
,
pp. 100-117
Persistent link: https://www.econbiz.de/10012309527
Saved in:
50
Operations strategies alignment patterns and service quality : airline global analysis
Alkhatib, Saleh
;
Migdadi, Yazan Khalid Abed-Allah
- In:
Quality management journal : QMJ
26
(
2019
)
3
,
pp. 144-156
Persistent link: https://www.econbiz.de/10012309552
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