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~isPartOf:"Journal of business research : JBR"
~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
~subject:"Customer satisfaction"
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Search: subject_exact:"Customer lifetime value"
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Customer satisfaction
Customer value
98
Kundenwert
98
Beziehungsmarketing
62
Relationship marketing
62
Consumer behaviour
35
Konsumentenverhalten
35
Betriebliche Wertschöpfung
28
Value creation
28
Customer integration
21
Kundenintegration
21
Customer equity
18
Brand management
15
Customer lifetime value
15
Markenführung
15
Value co-creation
11
Social Web
10
Social web
10
Lieferantenmanagement
9
Supplier relationship management
9
Brand image
8
Dienstleistungsqualität
8
Kundenzufriedenheit
8
Markenimage
8
Service quality
8
B-to-B-Marketing
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Business-to-business marketing
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Internet marketing
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Luxury goods
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Luxusgüter
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Marketing management
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Marketingmanagement
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Online-Marketing
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Service-Dominant Logic
7
Service-dominant logic
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Fashion
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5
Online retailing
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Online-Handel
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Measurement
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Autry, Chad W.
1
Beitelspacher, Lauren Skinner
1
Cambra-Fierro, Jesús
1
Chung, Henry F. L.
1
Confete, Ilenia
1
Deitz, George D.
1
Ekinci, Yuskel
1
Gligor, David M.
1
Guenther, Miriam
1
Guenther, Peter
1
Hansen, John D.
1
Ho, Mia Hsiao-Wen
1
Kamakura, Wagner A.
1
Kim, Kyung Hoon
1
Kim, Sang Jin
1
Li, Guoxin
1
Liu, Honglei
1
Martin, Drew
1
Melero-Polo, Iguacel
1
Russo, Ivan
1
Sesé, F. Javier
1
Sirakaya-Turk, Ercan
1
Wang, Haiyan
1
Wang, Huanzhang
1
Zhang, Ruijin
1
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Journal of business research : JBR
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
International journal of hospitality management
16
Journal of retailing and consumer services
16
The journal of services marketing
7
The service industries journal
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service research : JSR
5
The TQM journal : the international review of organizational improvement
5
Tourism management : research, policies, practice
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Journal of vacation marketing
4
Service business
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of contemporary hospitality management
3
International journal of leisure and tourism marketing : IJLTM
3
International journal of services and operations management
3
Journal of air transport management
3
Journal of the Academy of Marketing Science
3
Management decision : MD
3
Cogent business & management
2
Expert journal of marketing
2
International journal of electronic commerce : IJEC
2
International journal of retail & distribution management
2
International journal of services, economics and management
2
Journal of business-to-business marketing
2
Journal of consumer behaviour : an international research review
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality and tourism insights
2
Journal of hospitality marketing & management
2
Journal of marketing management : MM
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of service management
2
Journal of strategic marketing
2
Journal of travel and tourism marketing
2
Kundenorientierte Unternehmensführung : Kundenorientierung - Kundenzufriedenheit - Kundenbindung
2
Service Value als Werttreiber : Konzepte, Messung und Steuerung
2
The journal of product & brand management
2
Total quality management & business excellence
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ECONIS (ZBW)
8
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1
The complex firm financial effects of customer satisfaction improvements
Guenther, Miriam
;
Guenther, Peter
- In:
International journal of research in marketing : IJRM ; …
38
(
2021
)
3
,
pp. 639-662
Persistent link: https://www.econbiz.de/10012939493
Saved in:
2
Customer engagement, customer equity and repurchase intention in mobile apps
Ho, Mia Hsiao-Wen
;
Chung, Henry F. L.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 13-21
Persistent link: https://www.econbiz.de/10012417309
Saved in:
3
Sustainable fashion index model and its implication
Wang, Huanzhang
;
Liu, Honglei
;
Kim, Sang Jin
;
Kim, …
- In:
Journal of business research : JBR
99
(
2019
),
pp. 430-437
Persistent link: https://www.econbiz.de/10012023673
Saved in:
4
To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan
;
Confete, Ilenia
;
Gligor, David M.
;
Autry, …
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
Saved in:
5
Relationship value based on customer equity influences on online group-buying customer loyalty
Zhang, Ruijin
;
Li, Guoxin
;
Wang, Haiyan
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3820-3826
Persistent link: https://www.econbiz.de/10011515268
Saved in:
6
"Are multichannel customers really more valuable? : an analysis of banking services"
Cambra-Fierro, Jesús
;
Kamakura, Wagner A.
; …
- In:
International journal of research in marketing : IJRM ; …
33
(
2016
)
1
,
pp. 208-212
Persistent link: https://www.econbiz.de/10011490894
Saved in:
7
The efficacy of shopping value in predicting destination loyalty
Sirakaya-Turk, Ercan
;
Ekinci, Yuskel
;
Martin, Drew
- In:
Journal of business research : JBR
68
(
2015
)
9
,
pp. 1878-1885
Persistent link: https://www.econbiz.de/10011384159
Saved in:
8
Antecedents and consequences of consumers' comparative value assessments across the relationship life cycle
Hansen, John D.
;
Beitelspacher, Lauren Skinner
;
Deitz, …
- In:
Journal of business research : JBR
66
(
2013
)
4
,
pp. 473-479
Persistent link: https://www.econbiz.de/10009724779
Saved in:
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