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~isPartOf:"Journal of business research : JBR"
~subject:"Customer satisfaction"
~subject:"Service-Dominant Logic"
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Search: subject_exact:"Customer lifetime value"
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Customer satisfaction
Service-Dominant Logic
Customer value
86
Kundenwert
86
Beziehungsmarketing
53
Relationship marketing
53
Consumer behaviour
32
Konsumentenverhalten
32
Betriebliche Wertschöpfung
28
Value creation
28
Customer integration
21
Kundenintegration
21
Customer equity
17
Brand management
15
Markenführung
15
Customer lifetime value
11
Value co-creation
11
Social Web
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Social web
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Lieferantenmanagement
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Supplier relationship management
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Brand image
8
Dienstleistungsqualität
8
Markenimage
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Service quality
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Internet marketing
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Luxury goods
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Luxusgüter
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Marketing management
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Marketingmanagement
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Online-Marketing
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Service-dominant logic
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B-to-B-Marketing
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Business-to-business marketing
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Kundenzufriedenheit
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Akter, Shahriar
1
Andreu, Luisa
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Autry, Chad W.
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Babu, Mujahid Mohiuddin
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Beitelspacher, Lauren Skinner
1
Cervera, Amparo
1
Chandler, Jennifer D.
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Chung, Henry F. L.
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Clinton, Eric
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Confete, Ilenia
1
Deitz, George D.
1
Díaz-Moriana, Vanessa
1
Ekinci, Yuskel
1
Farquhar, Jillian Dawes
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Gamble, Jordan Robert
1
Gligor, David M.
1
Gong, Taeshik
1
Hani, Umme
1
Hansen, John D.
1
Ho, Mia Hsiao-Wen
1
Hossain, Md Afnan
1
Kim, Kyung Hoon
1
Kim, Sang Jin
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Li, Guoxin
1
Liu, Honglei
1
Martin, Drew
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Meynhardt, Timo
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Navarro, Susana
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Peters, Linda D.
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Russo, Ivan
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Saunders, Stephen Graham
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Strathoff, Pepe
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Journal of business research : JBR
International journal of hospitality management
18
Journal of retailing and consumer services
16
Industrial marketing management : the international journal for industrial and high-tech firms
12
The journal of services marketing
10
Marketing theory
9
The service industries journal
8
International journal of contemporary hospitality management
7
Journal of service research : JSR
7
The TQM journal : the international review of organizational improvement
7
Tourism management : research, policies, practice
7
Journal of the Academy of Marketing Science
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International journal of services and operations management
5
Journal of marketing management : MM
5
Service business
5
Journal of business-to-business marketing
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of service management
4
Journal of service theory and practice : JSTP
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Journal of vacation marketing
4
Australasian marketing journal
3
Cogent business & management
3
European Sport management quarterly : ESMQ
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of leisure and tourism marketing : IJLTM
3
Journal of air transport management
3
Journal of hospitality and tourism insights
3
Management decision : MD
3
Marketing : ZFP ; journal of research and management
3
AMS review : official publication of the Academy of Marketing Science
2
Electronic commerce research
2
European journal of marketing
2
European journal of marketing : EJM
2
Expert journal of marketing
2
International journal of consumer studies
2
International journal of electronic commerce : IJEC
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of retail & distribution management
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ECONIS (ZBW)
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1
Value co-creation on a shared healthcare platform : impact on service innovation, perceived value and patient welfare
Akter, Shahriar
;
Babu, Mujahid Mohiuddin
;
Hossain, Md Afnan
- In:
Journal of business research : JBR
140
(
2022
),
pp. 95-106
Persistent link: https://www.econbiz.de/10013040704
Saved in:
2
Broadening the business model construct : exploring how family-owned SMEs co-create value with external stakeholders
Gamble, Jordan Robert
;
Clinton, Eric
;
Díaz-Moriana, Vanessa
- In:
Journal of business research : JBR
130
(
2021
),
pp. 646-657
Persistent link: https://www.econbiz.de/10012544893
Saved in:
3
Customer engagement, customer equity and repurchase intention in mobile apps
Ho, Mia Hsiao-Wen
;
Chung, Henry F. L.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 13-21
Persistent link: https://www.econbiz.de/10012417309
Saved in:
4
Explicating the resource integration process during self-service socialisation : conceptual framework and research propositions
Van Tonder, Estelle
;
Saunders, Stephen Graham
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 516-523
Persistent link: https://www.econbiz.de/10012417373
Saved in:
5
Sustainable fashion index model and its implication
Wang, Huanzhang
;
Liu, Honglei
;
Kim, Sang Jin
;
Kim, …
- In:
Journal of business research : JBR
99
(
2019
),
pp. 430-437
Persistent link: https://www.econbiz.de/10012023673
Saved in:
6
To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan
;
Confete, Ilenia
;
Gligor, David M.
;
Autry, …
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
Saved in:
7
Systemic principles of value co-creation : synergetics of value and service ecosystems
Meynhardt, Timo
;
Chandler, Jennifer D.
;
Strathoff, Pepe
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2981-2989
Persistent link: https://www.econbiz.de/10011507878
Saved in:
8
Heteropathic versus homopathic resource integration and value co-creation in service ecosystems
Peters, Linda D.
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2999-3007
Persistent link: https://www.econbiz.de/10011507883
Saved in:
9
Relationship value based on customer equity influences on online group-buying customer loyalty
Zhang, Ruijin
;
Li, Guoxin
;
Wang, Haiyan
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3820-3826
Persistent link: https://www.econbiz.de/10011515268
Saved in:
10
The efficacy of shopping value in predicting destination loyalty
Sirakaya-Turk, Ercan
;
Ekinci, Yuskel
;
Martin, Drew
- In:
Journal of business research : JBR
68
(
2015
)
9
,
pp. 1878-1885
Persistent link: https://www.econbiz.de/10011384159
Saved in:
11
Value co-creation among hotels and disabled customers : an exploratory study
Navarro, Susana
;
Andreu, Luisa
;
Cervera, Amparo
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 813-818
Persistent link: https://www.econbiz.de/10010363297
Saved in:
12
Customer value co-creation behavior : scale development and validation
Yi, Youjae
;
Gong, Taeshik
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1279-1284
Persistent link: https://www.econbiz.de/10009756054
Saved in:
13
Antecedents and consequences of consumers' comparative value assessments across the relationship life cycle
Hansen, John D.
;
Beitelspacher, Lauren Skinner
;
Deitz, …
- In:
Journal of business research : JBR
66
(
2013
)
4
,
pp. 473-479
Persistent link: https://www.econbiz.de/10009724779
Saved in:
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