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person:"Fongsuwan, Wanno"
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Beziehungsmarketing
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Fongsuwan, Wanno
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Journal for global business advancement : JGBA
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Research journal of business management
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ECONIS (ZBW)
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The effect of perceived service quality on customer emotions, customer satisfaction and customer loyalty : a PLS-SEM approach towards a luxury hotel in Bangkok, Thailand
Suwanamas, Chayuth
;
Trimetsoontorn, Jirasek
;
Fongsuwan, …
- In:
Journal for global business advancement : JGBA
8
(
2015
)
4
,
pp. 374-398
Persistent link: https://www.econbiz.de/10011547794
Saved in:
2
The effect of tangible and intangible service quality on customer satisfaction and customer loyalty : a SEM approach towards a five-star hotel in Thailand
Tamwatin, Utid
;
Trimetsoontorn, Jirasek
;
Fongsuwan, Wanno
- In:
Journal for global business advancement : JGBA
8
(
2015
)
4
,
pp. 399-419
Persistent link: https://www.econbiz.de/10011547802
Saved in:
3
Thai information technology customer loyalty perceptions : a structural equation model
Pongcharnchavalit, Surachet
;
Fongsuwan, Wanno
- In:
Research journal of business management
9
(
2015
)
1
,
pp. 188-202
Persistent link: https://www.econbiz.de/10011413721
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