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~person:"Smith, Alan D."
~person:"Lia, Wen-Hung"
~isPartOf:"International journal of services and operations management"
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Beziehungsmarketing
7
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7
Dienstleistungsqualität
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Smith, Alan D.
Lia, Wen-Hung
Offodile, O. Felix
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International journal of services and operations management
International journal of business information systems : IJBIS
6
International journal of business innovation and research
4
International journal of electronic finance : IJEF
3
International journal of logistics systems and management
2
International journal of process management and benchmarking : IJPMB
2
Organizational productivity and performance measurements using predictive modeling and analytics
2
Health marketing quarterly
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International journal of management & enterprise development : IJMED
1
International journal of procurement management
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International journal of services and operations management : IJSOM
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International journal of services and standards
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International journal of sustainable economy
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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Services marketing quarterly
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ECONIS (ZBW)
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1
Sport industry service attributes, service experiences, relationship quality and behavioural intentions
Su, Wei-San
;
Hsu, Chao-Chun
;
Lia, Wen-Hung
;
Chang, Lan-Fang
- In:
International journal of services and operations management
34
(
2019
)
4
,
pp. 480-499
Persistent link: https://www.econbiz.de/10012162860
Saved in:
2
Shrinking-release window movie releases : potential impacts on best business practices
Smith, Alan D.
- In:
International journal of services and operations management
8
(
2011
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10008823490
Saved in:
3
Workplace productivity and managerial support issues associated with March Madness
Smith, Amber A.
;
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
10
(
2011
)
4
,
pp. 467-499
Persistent link: https://www.econbiz.de/10009382415
Saved in:
4
Service operations management : case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
5
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
6
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
7
The perceived importance of major RFID-related technology initiatives among retail store managers
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
5
(
2009
)
4
,
pp. 520-547
Persistent link: https://www.econbiz.de/10003858281
Saved in:
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