//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer service"
~person:"Nazeri, Ali"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer retention"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Customer service
Beziehungsmarketing
2
Consumer behaviour
2
Customer retention
2
Customer satisfaction
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenbindung
2
Kundenservice
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
service quality
2
Bank
1
Confidence
1
Personal banking
1
Privatkundengeschäft
1
Vertrauen
1
commitment
1
customer
1
customer delight
1
customer loyalty
1
customer satisfaction
1
loyalty
1
trust
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Nazeri, Ali
Sickel, Christian
4
Limbeck, Martin
3
Pepels, Werner
3
Hyken, Shep
2
Martin, Isabel
2
Mensah, Samuel N-A
2
Moon, Shawn D.
2
Moongela, Hilma
2
Müller-Hagedorn, Lothar
2
Rinne, Leena
2
Rogers, Sandy
2
Adeola, Ogechi
1
Adom, Kwame
1
Afaq, Anam
1
Agyinasare, Charles
1
Alhakimi, Wail
1
Amartes, Abednego Feehi Okoe
1
Ambrose, Maureen
1
Ammann, Paul
1
Amos, Clinton
1
Anwar, M. Khorshed
1
Bauer, Hans H.
1
Baumbach, Michael
1
Beeler, Lisa L.
1
Berger, Roland
1
Bertheau, Nikolas
1
Biernat, Monica
1
Brenner, Walter
1
Bressolles, Gregory
1
Brockhaus, Sebastian
1
Böhler, Klaus
1
Böser, Stefanie
1
Caemmerer, Barbara
1
Cai, Xiaomei
1
Cattan-Jallet, Roxane
1
Chaker, Nawar N.
1
Chang, Kuei-Feng
1
Chen, Chen-Ju
1
Chen, Mu-Chen
1
more ...
less ...
Published in...
All
International journal of management development : IJMD
1
International journal of services and operations management : IJSOM
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Service quality and customer delight : considering the mediating role of satisfaction and loyalty
Nazeri, Ali
;
Kazemi, Seyed Mohamad Mehdi
;
Shahriyari, Rozita
- In:
International journal of management development : IJMD
2
(
2022
)
2
,
pp. 151-165
Persistent link: https://www.econbiz.de/10013256638
Saved in:
2
Identification and ranking of factors affecting customer loyalty : a case study : Mehre-e-Eghtesad bank customers
Nazeri, Ali
;
Ebrahimi, Mohsen
;
Soofifard, Rahman
- In:
International journal of services and operations …
35
(
2020
)
3
,
pp. 289-306
Persistent link: https://www.econbiz.de/10012178819
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->