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~type_genre:"Mikroform"
~type_genre:"Company information"
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Informationscontrolling in After-Sales-Service : Leistungsbewertung zur Koordination des Informationstransfers in dezentralen Serviceorganisationen
Nobs, Andreas
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2009
Persistent link: https://www.econbiz.de/10008779471
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2
Values-based service for sustainable business : lessons from IKEA
Edvardsson, Bo
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2009
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1. publ.
Persistent link: https://www.econbiz.de/10013444051
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3
Design for Maintainability in der Aufzugsindustrie
Styger, Michael Stefan
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2008
Persistent link: https://www.econbiz.de/10003923556
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4
Alles für den Kunden : Jan Carlzon revolutioniert ein Unternehmen
Carlzon, Jan
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1990
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4., überarb. Aufl.
Persistent link: https://www.econbiz.de/10000088968
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