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Dienstleistungsinnovation
19
Service innovation
19
Innovation
17
Dienstleistungssektor
14
Service industry
14
Dienstleistung
13
Services
13
Innovation management
11
Innovationsmanagement
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service innovation
9
New product development
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Produktentwicklung
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service design
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Customer integration
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Dienstleistungsqualität
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Enterprise architecture
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Kundenintegration
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Product design
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Produktgestaltung
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Service quality
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Unternehmensarchitektur
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Health care system
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Organisatorischer Wandel
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United States
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design thinking
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Betriebliche Wertschöpfung
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Betriebsklima
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Bewertung
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Rayburn, Steven W.
2
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Alkire, Linda
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Anderson, Sidney
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Backhouse, Chris J.
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Bantau, Gabriela
1
Bossink, Bart
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Burger, Thomas
1
Camén, Carolina
1
Carlberg, Per
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Chen, Ja-shen
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Durugbo, Christopher
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Furrer, Olivier
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Guimaraes, Tomas Aquino de
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Han, Mintak
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Hofmeister, Johannes
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Hsiao, Chan
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Kamariotou, Maria
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Kao, Ping-jen
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The service industries journal
SpringerLink / Bücher
35
Journal of business research : JBR
17
Designing for service : key issues and new directions
16
An introduction to industrial service design
14
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating for trust
11
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of service management
9
International journal of services technology and management
8
Journal of service research : JSR
8
The journal of business & industrial marketing
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
Springer eBook Collection
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Public management review
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service Science: Research and Innovations in the Service Economy
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
International journal of contemporary hospitality management
4
Journal of open innovation : technology, market, and complexity
4
Journal of service theory and practice
4
Service science, management and engineering : education for the 21st Century
4
Creativity and innovation management
3
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
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ECONIS (ZBW)
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1
Combining strategies for high service productivity with successful service innovation
Hofmeister, Johannes
;
Schneider, Malte H. G.
;
Kanbach, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 948-971
Persistent link: https://www.econbiz.de/10013362159
Saved in:
2
Mapping new service development : a review and synthesis of literature
Kitsios, Fotis
;
Kamariotou, Maria
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 682-704
Persistent link: https://www.econbiz.de/10012260326
Saved in:
3
The genealogy of service innovation : the research field tells its own story
Moreira, Marina Figueiredo
;
Kuk, George
;
Guimaraes, …
- In:
The service industries journal
40
(
2020
)
15/16
,
pp. 1064-1086
Persistent link: https://www.econbiz.de/10012403817
Saved in:
4
Market turbulence and service innovation in hospitality : examining the underlying mechanisms of employee and organizational resilience
Senbeto, Dagnachew Leta
;
Hon, Alice H. Y.
- In:
The service industries journal
40
(
2020
)
15/16
,
pp. 1119-1139
Persistent link: https://www.econbiz.de/10012403819
Saved in:
5
Developing smart service concepts : morphological analysis using a Novelty-Quality map
Han, Mintak
;
Park, Yongtae
- In:
The service industries journal
39
(
2019
)
5/6
,
pp. 361-384
Persistent link: https://www.econbiz.de/10012203308
Saved in:
6
Employee involvement in ideation and healthcare service innovation quality
Mu, Yu
;
Bossink, Bart
;
Vinig, Tsvi
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 67-86
Persistent link: https://www.econbiz.de/10011848028
Saved in:
7
Transformative service research and service design : synergistic effects in healthcare
Anderson, Sidney
;
Alkire, Linda
;
Rayburn, Steven W.
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 99-113
Persistent link: https://www.econbiz.de/10011848039
Saved in:
8
Operationalisation of service innovation : a systems thinking approach
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 561-583
Persistent link: https://www.econbiz.de/10011880848
Saved in:
9
Service innovation as a political process
Sundström, Erik
;
Karlsson, Jenny
;
Camén, Carolina
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 341-362
Persistent link: https://www.econbiz.de/10011741136
Saved in:
10
Motivated or empowering antecedents to drive service innovation?
Hsiao, Chan
;
Lee, Yi-Hsuan
;
Hsu, Hao-Hsin
- In:
The service industries journal
37
(
2017
)
1/2
,
pp. 5-30
Persistent link: https://www.econbiz.de/10011711025
Saved in:
11
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
12
Advanced information technology : transforming service innovation and design
Bantau, Gabriela
;
Rayburn, Steven W.
- In:
The service industries journal
36
(
2016
)
13/14
,
pp. 699-720
Persistent link: https://www.econbiz.de/10011655410
Saved in:
13
Novelty-focussed document mapping to identify new service opportunities
Lee, Changyong
;
Lee, Hakyeon
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 345-361
Persistent link: https://www.econbiz.de/10011299592
Saved in:
14
How transformational leadership fuels employees' service innovation behavior
Kao, Ping-jen
;
Pai, Peiyu
;
Lin, Tingling
;
Zhong, Jun-yu
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 448-466
Persistent link: https://www.econbiz.de/10011337085
Saved in:
15
Co-production of service innovations through dynamic capability enhancement
Chen, Ja-shen
;
Kerr, Don
;
Tsang, Seng-su
;
Sung, Yu Chieh
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 96-114
Persistent link: https://www.econbiz.de/10010491802
Saved in:
16
The evolution of service innovation research : a critical review and synthesis
Carlberg, Per
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The service industries journal
34
(
2014
)
5
,
pp. 373-398
Persistent link: https://www.econbiz.de/10010379368
Saved in:
17
Managing industrial service co-design : identifying challenges from technology firms
Durugbo, Christopher
- In:
The service industries journal
34
(
2014
)
4
,
pp. 313-334
Persistent link: https://www.econbiz.de/10010344117
Saved in:
18
Exploring service design in the context of architecture
Holopainen, Mari
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 597-608
Persistent link: https://www.econbiz.de/10003980765
Saved in:
19
Testing of service concepts
Meiren, Thomas
;
Burger, Thomas
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 621-632
Persistent link: https://www.econbiz.de/10003980769
Saved in:
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