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~isPartOf:"Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF"
~isPartOf:"An introduction to industrial service design"
~isPartOf:"Innovating for trust"
~isPartOf:"Creativity and innovation management"
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Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
An introduction to industrial service design
Innovating for trust
Creativity and innovation management
SpringerLink / Bücher
35
The service industries journal
19
Journal of business research : JBR
17
Designing for service : key issues and new directions
16
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of service management
9
International journal of services technology and management
8
Journal of service research : JSR
8
Springer eBook Collection
8
The journal of business & industrial marketing
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Public management review
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service Science: Research and Innovations in the Service Economy
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
International journal of contemporary hospitality management
4
Journal of open innovation : technology, market, and complexity
4
Journal of service theory and practice
4
Service science, management and engineering : education for the 21st Century
4
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
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1
Service innovation in Hong Kong organizations : enablers and challenges to design thinking practices
Dragičević, Nikolina
;
Hernaus, Tomislav
;
Lee, Rongbin …
- In:
Creativity and innovation management
32
(
2023
)
2
,
pp. 198-214
Persistent link: https://www.econbiz.de/10014266446
Saved in:
2
Materialising contexts through design for service narratives
Wetter Edman, Katarina
- In:
An introduction to industrial service design
,
(pp. 35-43)
.
2017
Persistent link: https://www.econbiz.de/10011582199
Saved in:
3
Service design at scale
Geuy, Bernadette
- In:
An introduction to industrial service design
,
(pp. 44-52)
.
2017
Persistent link: https://www.econbiz.de/10011582201
Saved in:
4
Industrial service design in China
Gao, Bo
;
Tempesta, Gabriele
- In:
An introduction to industrial service design
,
(pp. 53-60)
.
2017
Persistent link: https://www.econbiz.de/10011582208
Saved in:
5
New eyes on value creation : case study : Tetra Pak
Gabrielsson, Marcus
;
Orebäck, Malin
- In:
An introduction to industrial service design
,
(pp. 63-68)
.
2017
Persistent link: https://www.econbiz.de/10011582209
Saved in:
6
Service innovation at Volkswagen : putting services into the core of the business
Recchia, Marianna
;
Kleeberger, Julia
- In:
An introduction to industrial service design
,
(pp. 69-74)
.
2017
Persistent link: https://www.econbiz.de/10011582212
Saved in:
7
Co-design of change : why changing what people do should be the key ingredient in service design
Rönnholm, Reima
- In:
An introduction to industrial service design
,
(pp. 83-90)
.
2017
Persistent link: https://www.econbiz.de/10011582216
Saved in:
8
Introducing design thinking to large, technology-oriented companies
Mäkelä, Marjukka
- In:
An introduction to industrial service design
,
(pp. 91-96)
.
2017
Persistent link: https://www.econbiz.de/10011582218
Saved in:
9
How service design thinking empowers the evolution of corporate human resources
Oosterom, Arne van
;
Steckiw, Michal
;
Martini, Adolfo
- In:
An introduction to industrial service design
,
(pp. 97-101)
.
2017
Persistent link: https://www.econbiz.de/10011582221
Saved in:
10
A heuristic to increase the innovativeness potential of groups
Manhaes, Mauricio
- In:
An introduction to industrial service design
,
(pp. 105-109)
.
2017
Persistent link: https://www.econbiz.de/10011582222
Saved in:
11
What happens before service design?
Bello, Paula
- In:
An introduction to industrial service design
,
(pp. 110-116)
.
2017
Persistent link: https://www.econbiz.de/10011582225
Saved in:
12
Designing a service-dominant business model in the industrial context
Ojasalo, Katri
- In:
An introduction to industrial service design
,
(pp. 117-123)
.
2017
Persistent link: https://www.econbiz.de/10011582226
Saved in:
13
The SINCO lab concept : agile technology-aided experience prototyping toolkit
Rontti, Simo
- In:
An introduction to industrial service design
,
(pp. 124-129)
.
2017
Persistent link: https://www.econbiz.de/10011582228
Saved in:
14
The design impact chart : a tool for scoping your service design project
Widmark, Erik
;
Nissar, Susanna
- In:
An introduction to industrial service design
,
(pp. 130-134)
.
2017
Persistent link: https://www.econbiz.de/10011582236
Saved in:
15
Video in service design
Tikkanen, Heikki
;
Jylkas, Titta
;
Jeminen, Jaana
; …
- In:
An introduction to industrial service design
,
(pp. 135-139)
.
2017
Persistent link: https://www.econbiz.de/10011582238
Saved in:
16
Trust and service innovation
Skard, Siv E. Rosendahl
- In:
Innovating for trust
,
(pp. 17-30)
.
2017
Persistent link: https://www.econbiz.de/10011707028
Saved in:
17
Trust, risk and self-service technologies : suggestions for future research
Nysveen, Herbjørn
;
Skard, Siv E. Rosendahl
- In:
Innovating for trust
,
(pp. 31-47)
.
2017
Persistent link: https://www.econbiz.de/10011707032
Saved in:
18
Digital risk and customers' acceptance of self-service innovations : the role of online benefits and corporate trustworthiness
Skard, Siv E. Rosendahl
;
Nysveen, Herbjørn
- In:
Innovating for trust
,
(pp. 48-60)
.
2017
Persistent link: https://www.econbiz.de/10011707034
Saved in:
19
Trust in the future : futures thinking as a capability for service innovation
Grönquist, Daniel Nordstad
- In:
Innovating for trust
,
(pp. 65-77)
.
2017
Persistent link: https://www.econbiz.de/10011707046
Saved in:
20
Transforming towards innovative culture by using customer-centric scenarios and service concepts
Yttri, Birgitte
;
Fjuk, Annita
;
Grönquist, Daniel Nordstad
- In:
Innovating for trust
,
(pp. 78-93)
.
2017
Persistent link: https://www.econbiz.de/10011707105
Saved in:
21
Business model innovation in the retail industry : a service system perspective
Pedersen, Per Egil
;
Solem, Birgit Apenes
;
Bentsen, Kristin
- In:
Innovating for trust
,
(pp. 131-144)
.
2017
Persistent link: https://www.econbiz.de/10011707162
Saved in:
22
Service design thinking
Clatworthy, Simon
- In:
Innovating for trust
,
(pp. 167-182)
.
2017
Persistent link: https://www.econbiz.de/10011707177
Saved in:
23
Prototyping for trust
Blomkvist, Johan
- In:
Innovating for trust
,
(pp. 217-229)
.
2017
Persistent link: https://www.econbiz.de/10011707186
Saved in:
24
From participatory design to co-creation
Følstad, Asbjørn
- In:
Innovating for trust
,
(pp. 247-260)
.
2017
Persistent link: https://www.econbiz.de/10011707193
Saved in:
25
Crowdsourcing for innovation : companies as trustees
Lüders, Marika
- In:
Innovating for trust
,
(pp. 261-274)
.
2017
Persistent link: https://www.econbiz.de/10011707196
Saved in:
26
Co-creation for innovation : why do customers get involved?
Chasanidou, Dimitra
;
Karahasanović, Amela
- In:
Innovating for trust
,
(pp. 275-292)
.
2017
Persistent link: https://www.econbiz.de/10011707211
Saved in:
27
Measuring the deliverable and impressible dimensions of service experience
Beltagui, Ahmad
;
Darler, William
;
Candi, Marina
- In:
Creativity and innovation management
24
(
2015
)
3
,
pp. 478-492
Persistent link: https://www.econbiz.de/10011454117
Saved in:
28
User-centric service map for identifying new service opportunities from potential needs : a case of app store applications
Kim, Jieun
;
Lee, Sungjoo
;
Park, Yongtae
- In:
Creativity and innovation management
22
(
2013
)
3
,
pp. 241-264
Persistent link: https://www.econbiz.de/10010187044
Saved in:
29
Unternehmen lernen von Unternehmen : in kleinen und mittleren Unternehmen Dienstleistungen systematisch entwickeln
Strina, Giuseppe
;
Heinen, Ewald
;
Kuiper, Kristina
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 63-72)
.
2011
Persistent link: https://www.econbiz.de/10008903860
Saved in:
30
Von der formalen Modellierung zur Simulation
Böttcher, Martin
;
Fähnrich, Klaus-Peter
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 319-324)
.
2011
Persistent link: https://www.econbiz.de/10008904239
Saved in:
31
Engineering hybrider Leistungsbündel
Meier, Horst
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 265-273)
.
2011
Persistent link: https://www.econbiz.de/10008904254
Saved in:
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