//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Beziehungsmarketing"
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistungssektor"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Dienstleistungssektor
267
Service industry
267
Innovation
49
Innovation management
39
Innovationsmanagement
39
Services
35
Dienstleistung
34
Dienstleistungsqualität
31
Service quality
31
Service innovation
18
Productivity
17
Produktivität
17
Spain
17
Spanien
17
Consumer behaviour
15
Customer satisfaction
15
KMU
15
Konsumentenverhalten
15
Kundenzufriedenheit
15
SME
15
service innovation
15
Dienstleistungsinnovation
14
Großbritannien
14
United Kingdom
14
Globalisierung
13
Globalization
13
Industrie
13
Manufacturing industries
13
Business services
12
Firm performance
12
Unternehmensdienstleistung
12
Unternehmenserfolg
12
Welt
12
World
12
EU countries
11
EU-Staaten
11
Relationship marketing
11
USA
11
United States
11
more ...
less ...
Online availability
All
Undetermined
7
Type of publication
All
Article
11
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
Case study
1
Fallstudie
1
Language
All
English
11
Author
All
Nätti, Satu
2
Berthiaume, Bilitis
1
Brun, Isabelle
1
Canhoto, Ana Isabel Domingos
1
Castillo, Daniela
1
Chang, Chia-Wen
1
Chen, Wun-hwa
1
Chiang, Ai-hsuan
1
Choi, Laee
1
Fischer, Alban Dominique
1
Gong, Taeshik
1
Gruenewald, Kira
1
Huang, Heng-Chiang
1
Isaeva, Neve
1
Krogh, Georg von
1
Lee, Han
1
Lotz, Sherry L.
1
Ojasalo, Jukka
1
Rajaobelina, Lova
1
Ricard, Line
1
Said, Emanuel
1
Saunders, Mark
1
Shainesh, G.
1
Sharma, Anand K.
1
Sieg, Jan Henrik
1
Srinivasan, V.
1
Still, Johanna
1
Wallin, Martin W.
1
Wang, Shih-Ju
1
Wu, Soushan
1
Yi, Youjae
1
more ...
less ...
Published in...
All
The service industries journal
The journal of services marketing
31
Journal of business research : JBR
25
Journal of service research : JSR
22
Journal of retailing and consumer services
15
Journal of service management
13
Journal of service research
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of the Academy of Marketing Science
9
Service business
8
Services marketing quarterly
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Interaktionen im Dienstleistungsbereich
6
The journal of business & industrial marketing
6
International journal of electronic customer relationship management : IJECRM
5
International journal of production economics
5
International journal of services and operations management
5
Journal of hospitality marketing & management
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
Journal of strategic marketing
5
Erfolg durch Dienen? : Beiträge zur wertsteigernden Führung von Dienstleistungsunternehmen
4
Gabler Edition Wissenschaft
4
International journal of business excellence
4
International journal of contemporary hospitality management
4
International journal of hospitality management
4
International journal of services, economics and management
4
Journal of business-to-business marketing
4
Managing service quality : MSQ ; an international journal
4
Psychology & marketing
4
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
4
SpringerLink / Bücher
4
Europäische Hochschulschriften / 5
3
Forum Dienstleistungsmanagement
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of quality & reliability management
3
International journal of quality and service sciences
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
International journal of services technology and management
3
Jahrbuch der Absatz- und Verbrauchsforschung
3
Journal of Contemporary Issues in Business and Government
3
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
11
of
11
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela
;
Canhoto, Ana Isabel Domingos
;
Said, …
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
Saved in:
2
Relational bonds, customer engagement, and service quality
Chang, Chia-Wen
;
Huang, Heng-Chiang
;
Wang, Shih-Ju
;
Lee, Han
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 330-354
Persistent link: https://www.econbiz.de/10012498577
Saved in:
3
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
4
Trust theory and customer services research : theoretical review and synthesis
Isaeva, Neve
;
Gruenewald, Kira
;
Saunders, Mark
- In:
The service industries journal
40
(
2020
)
15/16
,
pp. 1031-1063
Persistent link: https://www.econbiz.de/10012403816
Saved in:
5
Exploring antecedents of customer citizenship behaviors in services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
Saved in:
6
Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
Saved in:
7
An approach to prioritize customer-based, cost-effective service enhancements
Srinivasan, V.
;
Shainesh, G.
;
Sharma, Anand K.
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 747-762
Persistent link: https://www.econbiz.de/10011439912
Saved in:
8
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
9
What motivates professional service firm employees to narture client dialogues?
Fischer, Alban Dominique
;
Sieg, Jan Henrik
;
Wallin, …
- In:
The service industries journal
34
(
2014
)
5
,
pp. 399-421
Persistent link: https://www.econbiz.de/10010379366
Saved in:
10
What prevents effective utilisation of customer knowledge in professional B-to-B services? : an empirical study
Nätti, Satu
;
Ojasalo, Jukka
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1199-1214
Persistent link: https://www.econbiz.de/10003802290
Saved in:
11
The influence of internal communities of practice on customer perceived value in professional service relationships
Nätti, Satu
;
Still, Johanna
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 893-905
Persistent link: https://www.econbiz.de/10003598912
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->