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~isPartOf:"Electronic commerce research and applications"
~subject:"Online shopping"
~subject:"Kundenzufriedenheit"
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Subject
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Online shopping
Kundenzufriedenheit
E-commerce
75
Electronic Commerce
75
Online retailing
61
Online-Handel
61
Consumer behaviour
35
Konsumentenverhalten
35
Confidence
12
Internet
12
Social Web
12
Social web
12
Vertrauen
12
Internet marketing
10
Online-Marketing
10
Customer satisfaction
9
Dienstleistungsqualität
9
Internet-Auktion
9
Online auction
9
Service quality
9
Personalisierung
8
Personalization
8
Auction theory
7
Auktionstheorie
7
Beziehungsmarketing
7
Data security
7
Datensicherheit
7
Einzelhandel
7
Relationship marketing
7
Retail trade
7
Viral marketing
7
Virales Marketing
7
China
6
Data Mining
6
Data mining
6
Experiment
6
Agent-based modeling
5
Agentenbasierte Modellierung
5
Betrug
5
Data protection
5
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1
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Article
15
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Article in journal
15
Aufsatz in Zeitschrift
15
Language
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English
15
Author
All
Bos, Joost van den
1
Cebi, Selcuk
1
Chen, Hui-Ling
1
Chen, Kuo-Yung
1
Cheng, Chiang Yu
1
Cheng, Hsiu-Fen
1
Choi, Yerim
1
Fan, Chang
1
Fernández-Sabiote, Estela
1
Floh, Arne
1
Friske, Wesley
1
Galliers, Robert
1
Huang, Qiuping
1
Huang, Yu-feng
1
Kerkhof, Peter
1
Kim, Changsu
1
Kim, Jongheon
1
Kim, Kwanho
1
Kuo, Feng-yang
1
Lee, Chia-Ling
1
Lee, Jihyun
1
Lee, Yoon Jung
1
Lee, Yuri
1
Liang, Austin Rong-Da
1
Madlberger, Maria
1
McBurney, Peter
1
Michalak, Tomasz
1
Park, Jonghun
1
Peng, Jianping
1
Quan, Jing
1
Racherla, Pradeep
1
Román, Sergio
1
Ryoo, Joo-han
1
Shin, Namchul
1
Shu, Wesley
1
Tung, Wei
1
Tyrowicz, Joanna
1
Utz, Sonja
1
Wooldridge, Michael J.
1
Yang, Ming-Hsien
1
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Published in...
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Electronic commerce research and applications
Journal of retailing and consumer services
103
Journal of business research : JBR
31
International journal of electronic marketing and retailing : IJEMR
28
Journal of internet commerce
24
Cogent business & management
23
Asia Pacific journal of marketing and logistics
20
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
20
International journal of electronic customer relationship management : IJECRM
19
International journal of hospitality management
17
International journal of business information systems : IJBIS
15
Information systems and e-business management : ISeB
14
International journal of e-business research : an official publication of the Information Resources Management Association
14
International journal of retail and distribution management
14
Journal of electronic commerce research : JECR
14
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
13
International journal of retail & distribution management
13
Tourism management : research, policies, practice
13
The service industries journal
12
Electronic commerce research
11
Journal of retailing
11
Journal of travel and tourism marketing
11
Psychology & marketing
11
The journal of services marketing
10
Electronic markets : the international journal on networked business
9
Journal of hospitality marketing & management
9
Service business
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Journal of strategic marketing
8
The international review of retail, distribution and consumer research
8
International journal of electronic business
7
International journal of internet marketing and advertising : IJIMA
7
International journal of production economics
7
International journal of quality & reliability management
7
International journal of quality and service sciences
7
Journal of customer behaviour
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Journal of marketing management : MM
7
Journal of service research : JSR
7
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ECONIS (ZBW)
15
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Date (oldest first)
1
Measuring perceived EC ethics using a transaction-process-based approach : scale development and validation
Cheng, Hsiu-Fen
;
Yang, Ming-Hsien
;
Chen, Kuo-Yung
; …
- In:
Electronic commerce research and applications
13
(
2014
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10011348339
Saved in:
2
Pricing fraud detection in online shopping malls using a finite mixture model
Kim, Kwanho
;
Choi, Yerim
;
Park, Jonghun
- In:
Electronic commerce research and applications
12
(
2013
)
3
,
pp. 195-207
Persistent link: https://www.econbiz.de/10010504875
Saved in:
3
A quality evaluation model for the design quality of online shopping websites
Cebi, Selcuk
- In:
Electronic commerce research and applications
12
(
2013
)
2
,
pp. 124-135
Persistent link: https://www.econbiz.de/10010504882
Saved in:
4
The role of atmospheric cues in online impulse-buying behavior
Floh, Arne
;
Madlberger, Maria
- In:
Electronic commerce research and applications
12
(
2013
)
6
,
pp. 425-439
Persistent link: https://www.econbiz.de/10010505462
Saved in:
5
Mobile phone customer retention strategies and Chinese e-commerce
Peng, Jianping
;
Quan, Jing
;
Zhang, Shaoling
- In:
Electronic commerce research and applications
12
(
2013
)
5
,
pp. 321-327
Persistent link: https://www.econbiz.de/10010505472
Saved in:
6
Quality management of B2C e-commerce service based on human factors engineering
Zuo, Wenming
;
Huang, Qiuping
;
Fan, Chang
;
Zhang, Zhenpeng
- In:
Electronic commerce research and applications
12
(
2013
)
5
,
pp. 309-320
Persistent link: https://www.econbiz.de/10010505473
Saved in:
7
How impulsivity affects consumer decision-making in e-commerce
Huang, Yu-feng
;
Kuo, Feng-yang
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 582-590
Persistent link: https://www.econbiz.de/10009730146
Saved in:
8
Consumers rule : how consumer reviews influence perceived trustworthiness of online stores
Utz, Sonja
;
Kerkhof, Peter
;
Bos, Joost van den
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 49-58
Persistent link: https://www.econbiz.de/10009730287
Saved in:
9
Exogenous coalition formation in the e-marketplace based on geographical proximity
Michalak, Tomasz
;
Tyrowicz, Joanna
;
McBurney, Peter
; …
- In:
Electronic commerce research and applications
8
(
2009
)
1/6
,
pp. 203-223
Persistent link: https://www.econbiz.de/10003958317
Saved in:
10
The role of sunk costs in online consumer decision-making
Liang, Austin Rong-Da
;
Lee, Chia-Ling
;
Tung, Wei
- In:
Electronic commerce research and applications
13
(
2014
)
1
,
pp. 56-68
Persistent link: https://www.econbiz.de/10011348334
Saved in:
11
Perceived "usefulness" of online consumer reviews : an exploratory investigation across three services categories
Racherla, Pradeep
;
Friske, Wesley
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 548-559
Persistent link: https://www.econbiz.de/10009730149
Saved in:
12
Factors influencing Internet shopping value and customer repurchase intention
Kim, Changsu
;
Galliers, Robert
;
Shin, Namchul
;
Ryoo, Joo-han
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 374-387
Persistent link: https://www.econbiz.de/10009730230
Saved in:
13
How to improve consumer attitudes toward using credit cards online : an experimental study
Shu, Wesley
;
Cheng, Chiang Yu
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 335-345
Persistent link: https://www.econbiz.de/10009730233
Saved in:
14
Do customization programs of e-commerce companies lead to better relationship with consumers?
Lee, Jihyun
;
Lee, Yuri
;
Lee, Yoon Jung
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 262-274
Persistent link: https://www.econbiz.de/10009730241
Saved in:
15
Adding clicks to bricks : a study of the consequences on customer loyalty in a service context
Fernández-Sabiote, Estela
;
Román, Sergio
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 36-48
Persistent link: https://www.econbiz.de/10009730288
Saved in:
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