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~person:"Min, Hyesung"
~person:"Prybutok, Victor R."
~subject:"Customer satisfaction"
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Search: subject_exact:"Fast-food restaurant"
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Customer satisfaction
Dienstleistungsqualität
10
Fast-food industry
10
Schnellgastronomie
10
Service quality
10
Kundenzufriedenheit
6
Consumer behaviour
4
Konsumentenverhalten
4
USA
4
United States
4
China
3
Comparison
3
Product quality
3
Produktqualität
3
Vergleich
3
Benchmarking
2
Corporate Social Responsibility
2
Corporate social responsibility
2
Fast Food
2
Fast food
2
Gastronomie
2
PLS-SEM
2
Restaurant industry
2
corporate ability
2
corporate social responsibility
2
fast-food industry
2
purchase intention
2
service quality
2
AHP approach
1
AHP-Verfahren
1
Analytical hierarchy process
1
Empirical method
1
Empirische Methode
1
Ethnologie
1
Ethnology
1
Factor analysis
1
Faktorenanalyse
1
Fast foods
1
Franchising
1
Korea
1
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Article
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English
6
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Min, Hyesung
Prybutok, Victor R.
Qin, Hong
5
Ababneh, Khaldoun I.
2
Han, Heesup
2
Ponnaiyan, Subramaniam
2
Prybutok, Victor
2
Ryu, Kisang
2
Abu Siam, Yousef Ibrahim
1
Ahmad, Nawaz
1
Alimwidodo, Patrick Christian
1
Arciniega, Luis M.
1
Bagos Wahyudi Amin Tohari
1
Benefield, Mike
1
Blankson, Charles
1
Bougoure, Ursula-Sigrid
1
Burton, Scot
1
Cant, Michael C.
1
Cao, Yang
1
Chiang, Chu-yin
1
Dandis, Ala' Omar
1
Dhillon, Parminder Singh
1
Domenge, Rogerio
1
ElMelegy, Ahmed R.
1
Etemad-Sajadi, Reza
1
Gahfoor, Raja Zohaib
1
Gopaul, Melanie
1
Hadlich, Ivan
1
Hatta, Holila
1
Helal, Mohamed Youssef Ibrahim
1
Howlett, Elizabeth
1
Hsieh, Pei-Ling
1
Hsu, Tsuen-ho
1
Irgang, Luís
1
Jain, Sanjay
1
Jalal Rajeh Hanaysha
1
Jang, Soocheong
1
Jones, Stephen
1
Kim, Kyungmin
1
Kroenke, Adriana
1
Lianti, Lovinda
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Quality management journal : QMJ
2
Benchmarking : an international journal ; BIJ
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
International journal of services and standards
1
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ECONIS (ZBW)
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1
Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
2
,
pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
Saved in:
2
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
Saved in:
3
Quantitative comparison of service quality and recoverability measures
Qin, Hong
;
Prybutok, Victor R.
;
Zhou, Jun
- In:
International journal of services and standards
7
(
2011
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009389323
Saved in:
4
Perceived service quality in fast-food restaurants: empirical evidence from China
Qin, Hong
;
Prybutok, Victor R.
;
Zhao, Qilan
- In:
International journal of quality & reliability management
27
(
2010
)
4/5
,
pp. 424-437
Persistent link: https://www.econbiz.de/10003987808
Saved in:
5
Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
- In:
International journal of quality and service sciences
1
(
2009
)
1
,
pp. 78-95
Persistent link: https://www.econbiz.de/10003915104
Saved in:
6
Determinants of customer-perceived service quality in fast-food restaurants and their relationship to customer satisfaction and behavioral intentions
Qin, Hong
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
15
(
2008
)
2
,
pp. 35-50
Persistent link: https://www.econbiz.de/10003783570
Saved in:
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