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Gastronomie
13
Restaurant industry
13
Consumer behaviour
10
Konsumentenverhalten
10
Gastgewerbe
8
Hospitality industry
8
Customer satisfaction
5
Dienstleistungsqualität
5
Kundenzufriedenheit
5
Service quality
5
Brand image
4
Brand management
4
Hotel industry
4
Hotellerie
4
Markenführung
4
Markenimage
4
Beziehungsmarketing
3
Firm performance
3
Franchising
3
Internet marketing
3
Online-Marketing
3
Relationship marketing
3
Unternehmenserfolg
3
Confidence
2
Dienstleistungssektor
2
Führungskräfte
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Hospital
2
Innovation adoption
2
Innovationsakzeptanz
2
Krankenhaus
2
Leistungsmotivation
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Managers
2
Motivation
2
Perceived risk
2
Restaurant
2
Risiko
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Risk
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Satisfaction
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Service industry
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20
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Guchait, Priyanko
2
Kim, Sung-Bum
2
Alonso-Almeida, María del Mar
1
Anaya-Sánchez, Rafael
1
Bremser, Kerstin
1
Caballer, Vicente
1
Casado-Díaz, Ana B.
1
Chen, Han
1
Chiang, Cheng-Hsin
1
Escribá-Esteve, Alejandro
1
Fernández-Pérez de la Lastra, Susana
1
Guadalajara, Natividad
1
Hua, Nan
1
Jang, Soocheong
1
Jeng, Mei-Yuan
1
Jeon, Hyeon Mo
1
Kim, Dae Young
1
Kim, Dae-Young
1
Kim, DongHee
1
Kim, Hyun Young
1
Kim, Kathleen Jeehyae
1
Kim, Soo Young
1
Kim, Sung Tae
1
Lee, Seunghwan
1
Lee, Won Seok
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Lee, Yee Ming
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Lim, SeongBae
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Llach, Josep
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Luo, Ching-Ching
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Madera, Juan
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Molinillo, Sebastian
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Moon, Joonho
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Okumus, Fevzi
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Pérez-Naranjo, Leonor M.
1
Rejón-Guardia, Francisco
1
Rodríguez, Axel
1
Ruan, Wen-Qi
1
Safón, Vicente
1
Sellers Rubio, Ricardo
1
Sharma, Amit
1
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Service business
International journal of hospitality management
792
International journal of contemporary hospitality management
370
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
148
Journal of hospitality marketing & management
144
Tourism management : research, policies, practice
115
Tourism economics : the business and finance of tourism and recreation
76
Journal of travel and tourism marketing
60
Tourism management perspectives : TMP
54
Journal of hospitality and tourism insights
53
The service industries journal
52
Journal of business research : JBR
37
The Cornell hospitality quarterly
35
Journal of retailing and consumer services
34
NBER working paper series
34
Tourism and hospitality research : THR
32
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
28
Tourism analysis : an interdisciplinary tourism & hospitality journal
28
Tourism and hospitality research : the surrey quarterly review
28
Working paper / National Bureau of Economic Research, Inc.
28
NBER Working Paper
25
Sustainable hospitality and tourism as motors for development : case studies from developing regions of the world
25
Wirtschaft und Statistik : WISTA
22
Advances in hospitality and leisure
21
Journal of revenue and pricing management
21
Modernes Verpflegungsmanagement : best practices für Individual-, Gemeinschafts- und Systemgastronomie
21
Cornell hospitality quarterly : CQ
20
The Cornell School of hotel administration handbook of applied hospitality strategy
20
Advances in hospitality, tourism, and the services industry (AHTSI) book series
18
Springer eBook Collection
18
Applied economics
16
SpringerLink / Bücher
16
Administrative Sciences : open access journal
15
Food and wine events in Europe : a stakeholder approach
15
Handbook of hospitality human resources management
15
Hospitality management in Ireland : theory and practice
15
International journal of revenue management : IJRM
15
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
15
The Sage handbook of hospitality management
15
Asia Pacific journal of marketing and logistics
14
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ECONIS (ZBW)
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1
Exploring the antecedents of customers' willingness to use service robots in restaurants
Molinillo, Sebastian
;
Rejón-Guardia, Francisco
; …
- In:
Service business
17
(
2023
)
1
,
pp. 167-193
Persistent link: https://www.econbiz.de/10014282886
Saved in:
2
The relationship between entrepreneurial orientation and success of foodservice business : effects of religion
Lim, SeongBae
;
Kim, Sung Tae
- In:
Service business
17
(
2023
)
1
,
pp. 429-448
Persistent link: https://www.econbiz.de/10014282986
Saved in:
3
Effects of ambidextrous human capital deployment on the performance of haute cuisine restaurants
Fernández-Pérez de la Lastra, Susana
; …
- In:
Service business
18
(
2024
)
1
,
pp. 53-80
Persistent link: https://www.econbiz.de/10014504714
Saved in:
4
COVID-19 preventive measures and restaurant customers’ intention to dine out : the role of brand trust and perceived risk
Wei, Chunhao
;
Chen, Han
;
Lee, Yee Ming
- In:
Service business
16
(
2022
)
3
,
pp. 581-600
Persistent link: https://www.econbiz.de/10013459464
Saved in:
5
Understand the differences in the brand equity construction process between local and foreign restaurants
Ruan, Wen-Qi
;
Zhang, Shu-Ning
- In:
Service business
16
(
2022
)
3
,
pp. 681-719
Persistent link: https://www.econbiz.de/10013459480
Saved in:
6
Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei
;
Wang, Yi-Chieh
;
Luo, Ching-Ching
- In:
Service business
15
(
2021
)
4
,
pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
Saved in:
7
Customers' acceptance intention of self-service technology of restaurant industry : expanding UTAUT with perceived risk and innovativeness
Jeon, Hyeon Mo
;
Sung, Hye Jin
;
Kim, Hyun Young
- In:
Service business
14
(
2020
)
4
,
pp. 533-551
Persistent link: https://www.econbiz.de/10012417970
Saved in:
8
Building corporate reputation, overcoming consumer skepticism, and establishing trust : choosing the right message types and social causes in the restaurant industry
Kim, Dae Young
;
Kim, Sung-Bum
;
Kim, Kathleen Jeehyae
- In:
Service business
13
(
2019
)
2
,
pp. 363-388
Persistent link: https://www.econbiz.de/10012124334
Saved in:
9
The psychological and motivational aspects of restaurant experience sharing behavior on social networking sites
Kim, DongHee
;
Jang, Soocheong
- In:
Service business
13
(
2019
)
1
,
pp. 25-49
Persistent link: https://www.econbiz.de/10011965798
Saved in:
10
Strategic alternatives for tourism companies to overcome times of crisis
Bremser, Kerstin
;
Alonso-Almeida, María del Mar
; …
- In:
Service business
12
(
2018
)
2
,
pp. 229-251
Persistent link: https://www.econbiz.de/10011915046
Saved in:
11
The effect of service providers' facial hair on restaurant customers' perceptions
Kim, Sung-Bum
;
Lee, Seunghwan
;
Kim, Dae-Young
- In:
Service business
12
(
2018
)
2
,
pp. 277-303
Persistent link: https://www.econbiz.de/10011915053
Saved in:
12
Predicting hospitality financial distress with ensemble models : the case of US hotels, restaurants, and amusement and recreation
Kim, Soo Young
- In:
Service business
12
(
2018
)
3
,
pp. 483-503
Persistent link: https://www.econbiz.de/10011915126
Saved in:
13
Can error management culture increase work engagement in hotels? : the moderating role of gender
Guchait, Priyanko
;
Zhao, Xinyuan
;
Madera, Juan
;
Hua, Nan
; …
- In:
Service business
12
(
2018
)
4
,
pp. 757-778
Persistent link: https://www.econbiz.de/10011919764
Saved in:
14
When customers want to become frontline employees : an exploratory study of decision factors and motivation types
Wang, Chen-Ya
;
Guchait, Priyanko
;
Chiang, Cheng-Hsin
; …
- In:
Service business
11
(
2017
)
4
,
pp. 871-900
Persistent link: https://www.econbiz.de/10011915017
Saved in:
15
Restaurant franchising and top management team
Moon, Joonho
;
Sharma, Amit
;
Lee, Won Seok
- In:
Service business
11
(
2017
)
2
,
pp. 299-319
Persistent link: https://www.econbiz.de/10011732369
Saved in:
16
Aggregate consumer ratings and booking intention : the role of brand image
Casado-Díaz, Ana B.
;
Pérez-Naranjo, Leonor M.
; …
- In:
Service business
11
(
2017
)
3
,
pp. 543-562
Persistent link: https://www.econbiz.de/10011736215
Saved in:
17
Predicting customers' intentions to check in on Facebook while patronizing hospitality firms
Wang, Hsiu-Yuan
- In:
Service business
10
(
2016
)
1
,
pp. 201-222
Persistent link: https://www.econbiz.de/10011722229
Saved in:
18
The effect of consumer values on the brand position of green restaurants by means-end chain and laddering interviews
Jeng, Mei-Yuan
;
Yeh, Tsu-Ming
- In:
Service business
10
(
2016
)
1
,
pp. 223-238
Persistent link: https://www.econbiz.de/10011722235
Saved in:
19
Antecedents and consequences of external risk perception in franchising : evidence from the hospitality industry
Safón, Vicente
;
Escribá-Esteve, Alejandro
- In:
Service business
5
(
2011
)
3
,
pp. 237-257
Persistent link: https://www.econbiz.de/10009535237
Saved in:
20
Assessing the intangibles transferred in franchise businesses : Axel Rodríguez; Vicente Caballer; Natividad Guadalajara
Rodríguez, Axel
;
Caballer, Vicente
;
Guadalajara, Natividad
- In:
Service business
5
(
2011
)
1
,
pp. 29-46
Persistent link: https://www.econbiz.de/10009535274
Saved in:
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