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person:"Chebat, Jean-Charles"
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Chebat, Jean-Charles
Ashkanasy, Neal M.
63
Winden, Frans A. A. M. van
40
Septianto, Felix
34
Bagozzi, Richard P.
32
Benhabib, Jess
25
Han, Heesup
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Härtel, Charmine E. J.
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Hur, Won-Moo
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Journal of business research : JBR
6
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3
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ECONIS (ZBW)
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1
How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
Saved in:
2
Modeling online consumer behavior : preeminence of emotions and moderating influences of need for cognition and optimal stimulation level
Richard, Marie-Odile
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 541-553
Persistent link: https://www.econbiz.de/10011435967
Saved in:
3
Psychological ownership, touch, and willingness to pay for an extended warranty
Lessard-Bonaventure, Simon
;
Chebat, Jean-Charles
- In:
Journal of marketing theory and practice
23
(
2015
)
2
,
pp. 224-234
Persistent link: https://www.econbiz.de/10011300906
Saved in:
4
"It was not that long!" : the effects of the in-store TV screen content and customers emotions on consumer waiting perception
Borges, Adilson
;
Herter, Márcia Maurer
;
Chebat, …
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 96-106
Persistent link: https://www.econbiz.de/10010468493
Saved in:
5
The double-edged sword : the positive and negative effects of swithcing costs on customer exit and revenge
Haj-Salem, Narjes
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1106-1113
Persistent link: https://www.econbiz.de/10010364518
Saved in:
6
Shopping well-being at the mall : construct, antecedents, and consequences
El Hedhli, Kamel
;
Chebat, Jean-Charles
;
Sirgy, M. Joseph
- In:
Journal of business research : JBR
66
(
2013
)
7
,
pp. 856-863
Persistent link: https://www.econbiz.de/10009756897
Saved in:
7
Cultural impacts on felt and expressed emotions and third party complaint relationships
Baker, Thomas L.
;
Meyer, Tracy
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
66
(
2013
)
7
,
pp. 816-822
Persistent link: https://www.econbiz.de/10009756908
Saved in:
8
Development of new empirical insights in consumer-retailer relationships within online and offline retail environments : introduction to the special issue
Ortinau, David J.
;
Babin, Barry J.
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
66
(
2013
)
7
,
pp. 795-800
Persistent link: https://www.econbiz.de/10009756919
Saved in:
9
Consumer revenge behavior : a cross-cultural perspective
Zourrig, Haithem
;
Chebat, Jean-Charles
;
Toffoli, Roy
- In:
Journal of business research : JBR
62
(
2009
)
10
,
pp. 995-1001
Persistent link: https://www.econbiz.de/10003887612
Saved in:
10
When income matters : customers evaluation of shopping malls' hedonic and utilitarian orientations
Allard, Thomas
;
Babin, Barry J.
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
16
(
2009
)
1
,
pp. 40-49
Persistent link: https://www.econbiz.de/10003803130
Saved in:
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