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Gerechtigkeit
23
Justice
23
Customer satisfaction
9
Kundenzufriedenheit
9
Dienstleistungsqualität
8
Organizational behaviour
8
Service quality
8
Verhalten in Organisationen
8
Hotel industry
7
Hotellerie
7
Arbeitsverhalten
6
Work behaviour
6
Beziehungsmarketing
5
Organizational justice
5
Relationship marketing
5
Beschwerdemanagement
4
Complaint management
4
Consumer behaviour
4
Gastronomie
4
Konsumentenverhalten
4
Restaurant industry
4
USA
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United States
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Arbeitskräfte
3
Employee retention
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Gastgewerbe
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Hospitality industry
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Mitarbeiterbindung
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Perception
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Preismanagement
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Pricing strategy
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Revenue management
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Revenue-Management
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Wahrnehmung
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Workforce
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Austauschtheorie
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Jang, Soocheong
3
Arboleda, Ana M.
2
Guchait, Priyanko
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Heo, Cindy Yoonjoung
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Lee, Seoki
2
Baloglu, Seyhmus
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Beldona, Srikanth
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Bulchand-Gidumal, Jacques
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Ha, Jooyeon
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Hon, Alice H. Y.
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Hwang, Eunmin
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Jiang, Wen
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Kwansa, Francis
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Kwon, SoYeon
1
Lee, Seul Ki
1
Lin, Zhiwei
1
Lu, Lin
1
Lucas, Anthony F.
1
Luo, Zhenpeng
1
MacQuilken, Lisa
1
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1
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International journal of hospitality management
Journal of business ethics : JOBE
114
CESifo working papers
99
Discussion paper series / IZA
88
Journal of economic behavior & organization : JEBO
86
Journal of economic psychology : research in economic psychology and behavioral economics
53
Social choice and welfare
52
Economics letters
45
IZA Discussion Paper
45
Journal of business research : JBR
45
Politics, philosophy & economics : ppe
44
Working paper
43
Jena economic research papers
41
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
40
IZA Discussion Papers
39
CESifo Working Paper
37
Games and economic behavior
37
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
34
CESifo Working Paper Series
33
European journal of operational research : EJOR
30
Journal of business ethics : JBE
30
Discussion paper / Centre for Economic Policy Research
27
Journal of retailing and consumer services
27
NBER working paper series
27
Games
26
Jena Economic Research Papers
26
Papers on strategic interaction
26
Climate policy
25
Discussion paper
25
Discussion paper / NHH, Department of Economics
25
Experimental economics : a journal of the Economic Science Association
24
Journal of management : JOM
24
Working paper / National Bureau of Economic Research, Inc.
24
Management science : journal of the Institute for Operations Research and the Management Sciences
23
NBER Working Paper
23
Business ethics quarterly : the journal of the Society for Business Ethics
22
Journal of behavioral and experimental economics
22
European economic review : EER
21
International journal of selection and assessment
21
SpringerLink / Bücher
21
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ECONIS (ZBW)
23
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1
Satisfaction with life and perception of healthcare services
Arboleda, Ana M.
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014310672
Saved in:
2
How observed customer mistreatment of supervisors affects employees' service sabotage : a cross-cultural examination from the deontic justice theory
Jiang, Wen
;
Shum, Cass
;
Min, Hyounae
;
Ding, Ye
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310677
Saved in:
3
Reprint of: Satisfaction with life and perception of healthcare services
Arboleda, Ana M.
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334764
Saved in:
4
When employees fight back : investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, Suk Ha Grace
;
Lin, Zhiwei
;
Wong, IpKin Anthony
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227116
Saved in:
5
Effects of CSR on affective organizational commitment via organizational justice and organization-based self-esteem
Kim, Jungsun
;
Milliman, John F.
;
Lucas, Anthony F.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012425040
Saved in:
6
Gender differences in the relationship between justice perceptions and job insecurity in hotel outsourcing
Ruiz-Palomino, Pablo
;
Zoghbi-Manrique-de-Lara, Pablo
; …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389824
Saved in:
7
Building loyalty through reward programs : the influence of perceptions of fairness and brand attachment
Hwang, Eunmin
;
Baloglu, Seyhmus
;
Tanford, Sarah
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 19-28
Persistent link: https://www.econbiz.de/10011981828
Saved in:
8
Effectiveness of error management training in the hospitality industry : impact on perceived fairness and service recovery performance
Yao, Sheng
;
Wang, Xingyu
;
Yu, Heyao
;
Guchait, Priyanko
- In:
International journal of hospitality management
79
(
2019
),
pp. 78-88
Persistent link: https://www.econbiz.de/10012012973
Saved in:
9
Organizational injustice and emotional labor in the hospitality industry : a theoretical review
Shapoval, Valeriya
- In:
International journal of hospitality management
83
(
2019
),
pp. 56-64
Persistent link: https://www.econbiz.de/10012121964
Saved in:
10
Coaching and employee organizational citizenship behaviours : the role of procedural justice climate
Özduran, Ali
;
Tanova, Cem
- In:
International journal of hospitality management
60
(
2017
),
pp. 58-66
Persistent link: https://www.econbiz.de/10011640296
Saved in:
11
Extending the scope of hotel client reactions to employee injustice : hotel employer reviews on the Internet
Melián-González, Santiago
;
Bulchand-Gidumal, Jacques
- In:
International journal of hospitality management
63
(
2017
),
pp. 93-100
Persistent link: https://www.econbiz.de/10011705784
Saved in:
12
The impact of relational identity on the relationship between LMX, interpersonal justice, and employees' group commitment
Luo, Zhenpeng
;
Song, Haiyan
;
Marnburg, Einar
;
Øgaard, …
- In:
International journal of hospitality management
41
(
2014
),
pp. 21-27
Persistent link: https://www.econbiz.de/10010403140
Saved in:
13
Is hiding fair? : exploring consumer resistance to unfairness in opaque pricing
Lee, Seul Ki
;
Jang, Soocheong
- In:
International journal of hospitality management
34
(
2013
),
pp. 434-441
Persistent link: https://www.econbiz.de/10009767470
Saved in:
14
The role of contingent self-esteem and trust in consumer satisfaction : examining perceived control and fairness as predictors
Namasivayam, Karthik
;
Guchait, Priyanko
- In:
International journal of hospitality management
33
(
2013
),
pp. 184-195
Persistent link: https://www.econbiz.de/10009746396
Saved in:
15
Is guarantee compensation enough? : the important role of fix and employee effort in restoring justice
MacQuilken, Lisa
;
McDonald, Heath
;
Vocino, Andrea
- In:
International journal of hospitality management
33
(
2013
),
pp. 41-50
Persistent link: https://www.econbiz.de/10009746522
Saved in:
16
Restaurant revenue management : do perceived capacity scarcity and price differences matter?
Heo, Cindy Yoonjoung
;
Lee, Seoki
;
Mattila, Anna
;
Hu, Clark
- In:
International journal of hospitality management
35
(
2013
),
pp. 316-326
Persistent link: https://www.econbiz.de/10010225775
Saved in:
17
Using social networking websites as a selection tool : the role of selection process fairness and job pursuit intentions
Madera, Juan M.
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1276-1282
Persistent link: https://www.econbiz.de/10009567521
Saved in:
18
Effects of compensation for service recovery : from the equity theory perspective
Kwon, SoYeon
;
Jang, Soocheong
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1235-1243
Persistent link: https://www.econbiz.de/10009567530
Saved in:
19
Promoting service-oriented organizational citizenship behaviors in hotels : the role of high-performance human resource practices and organizational social climates
Tang, Ta-wei
;
Tang, Ya-yun
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 885-895
Persistent link: https://www.econbiz.de/10009544281
Saved in:
20
Influences of consumer characteristics on fairness perceptions of revenue management pricing in the hotel industry
Heo, Cindy Yoonjoung
;
Lee, Seoki
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 243-251
Persistent link: https://www.econbiz.de/10008907671
Saved in:
21
The mediating role of trust between expatriate procedural justice and employee outcomes in Chinese hotel industry
Hon, Alice H. Y.
;
Lu, Lin
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 669-676
Persistent link: https://www.econbiz.de/10008758175
Saved in:
22
Perceived justice in service recovery and behavioral intentions : the role of relationship quality
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 319-327
Persistent link: https://www.econbiz.de/10003855714
Saved in:
23
The impact of cultural orientation on perceived fairness over demand-based pricing
Beldona, Srikanth
;
Kwansa, Francis
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 594-603
Persistent link: https://www.econbiz.de/10003860318
Saved in:
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