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~person:"Vinh Van Thai"
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Schifffahrt
5
Shipping
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Customer satisfaction
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3
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customer satisfaction
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Vinh Van Thai
Böhme, Hans
32
Breitzmann, Karl-Heinz
19
Cullinane, Kevin
18
Fagerholt, Kjetil
18
Wang, Shuaian
18
Kavussanos, Manolis G.
17
Thanopoulou, Helen
16
Goulielmos, Alexandros M.
15
Svendsen, Arnljot Strømme
15
Ducruet, César
14
Shortland, Anja
14
Yip, Tsz Leung
14
Lam, Jasmine Siu Lee
13
Talley, Wayne K.
13
Tenold, Stig
13
Yang, Zaili
13
Knapp, Sabine
11
Tsouknidis, Dimitris A.
11
Vanelslander, Thierry
11
Cheng, T. C. E.
10
Duru, Okan
10
Panayides, Photis M.
10
Goulielmos, Alexander M.
9
Lee, Paul T.-W.
9
Merika, Anna
9
Psaraftis, Harilaos N.
9
Roe, Michael
9
Solar, Peter M.
9
Van de Voorde, Eddy
9
Visvikis, Ilias D.
9
Wilmsmeier, Gordon
9
Yuen, Kum Fai
9
Cariou, Pierre
8
Drobetz, Wolfgang
8
Haralambides, Hercules E.
8
Hvattum, Lars Magnus
8
Kelly, Morgan
8
Luo, Meifeng
8
Meng, Qiang
8
Merikas, Andreas G.
8
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Corporate social responsibility and environmental management
1
International journal of quality and service sciences
1
International journal of shipping and transport logistics : IJSTL
1
Maritime business review
1
The international journal of logistics management
1
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ECONIS (ZBW)
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1
Managing disruptions in the maritime industry : a systematic literature review
Thanh-Thuy Nguyen
;
Dung Thi My Tran
;
Truong Ton Hien Duc
; …
- In:
Maritime business review
8
(
2023
)
2
,
pp. 170-190
Persistent link: https://www.econbiz.de/10014288253
Saved in:
2
Do corporate sustainable management activities improve customer satisfaction, word of mouth intention and repurchase intention? : empirical evidence form the shipping industry
Shin, Youngran
;
Vinh Van Thai
;
Grewal, Devinder
;
Kim, …
- In:
The international journal of logistics management
28
(
2017
)
2
,
pp. 555-570
Persistent link: https://www.econbiz.de/10011655355
Saved in:
3
A study of the influence of sustainable management activities on customer satisfaction and long-term orientation in the shipping industry : evidence from users of Korean flagged sh...
Shin, Youngran
;
Vinh Van Thai
- In:
International journal of shipping and transport …
8
(
2016
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011503711
Saved in:
4
Service quality and customer satisfaction in liner shipping
Yuen, Kum Fai
;
Vinh Van Thai
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 170-183
Persistent link: https://www.econbiz.de/10011400404
Saved in:
5
The impact of corporate social responsibility on customer satisfaction, relationship maintenance and loyalty in the shipping industry
Shin, Youngran
;
Vinh Van Thai
- In:
Corporate social responsibility and environmental management
22
(
2015
)
6
,
pp. 381-392
Persistent link: https://www.econbiz.de/10011449703
Saved in:
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