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~subject:"United Kingdom"
~subject:"Hospital"
~isPartOf:"International journal of productivity and quality management : IJPQM"
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United Kingdom
Hospital
Gesundheitswesen
20
Health care system
20
Gesundheitsversorgung
18
Health care
18
Krankenhaus
14
Dienstleistungsqualität
12
Service quality
12
Quality management
11
Qualitätsmanagement
11
Patienten
6
Patients
6
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5
Kundenzufriedenheit
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healthcare
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Jordan
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Jordanien
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SERVQUAL
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service quality
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Fuzzy sets
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Iran
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Knowledge management
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Performance-Messung
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Privater Haushalt
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Relationship marketing
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Wissensmanagement
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healthcare quality
2
healthcare services
2
healthcare system
2
hospitals
2
knowledge management
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patient satisfaction
2
quality management
2
risk
2
AHP approach
1
AHP-Verfahren
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Sweis, Rateb J.
3
Aghlmand, Siamak
1
Al-Dweik, Ghadeer
1
Al-Mansour, Ali
1
Alawneh, Afnan
1
Alliprandini, Dário H.
1
Aparecida de Mattos, Claudia
1
Chalikias, Miltiadis
1
Dammaj, Alaa
1
Dias, Ana Alexandra da Costa
1
Drosos, Dimitris
1
Ghorbani, Alireza
1
Giraldo, Adriana
1
Golrizgashti, Seyedehfatemeh
1
Gupta, Piyush
1
Hammad, Ayman Abu
1
Hiyassat, Mohammed
1
Hosseini, Seyed Mohammad Hassan
1
Ilkhanizadeh, Shiva
1
Iqbal, Muhammad Zahid
1
Jahantigh, Farzad Firouzi
1
Keshmiri, Mehrdad
1
Khaleel, Marwan
1
Khrais, Huthaifah
1
Khraisat, Alaa
1
Kolagar, Milad
1
Malik, Shahab Alam
1
Malik, Shujah Alam
1
Mothersell, William M.
1
Motwani, Jaideep
1
Nabilou, Bahram
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Nasim, Kanwal
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Nazabadi, Noshad
1
Polónia, Daniel Ferreira
1
Pranjal, Piyush
1
Prasad, Punam
1
Sachan, Amit
1
Safi, Parviz Salem
1
Saleh, Rawan
1
Santos, Rui Diogo Soares dos
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International journal of productivity and quality management : IJPQM
Journal of health organization and management
94
Health care management review : HCM review
55
CHE research paper
54
European journal of operational research : EJOR
43
Health economics
32
Health care management science
30
Journal of health economics
27
The European journal of health economics : HEPAC ; health economics in prevention and care
27
NBER working paper series
25
Public management review
22
Working paper / National Bureau of Economic Research, Inc.
22
NBER Working Paper
21
Production and operations management : an international journal of the Production and Operations Management Society
19
Technological forecasting & social change : an international journal
19
International journal of production research
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Health economics review
17
Manufacturing & service operations management : M & SOM
17
IFS reports
16
Production and operations management : the flagship research journal of the Production and Operations Management Society
15
Socio-economic planning sciences : the international journal of public sector decision-making
15
Financial accountability & management : in governments, public services and charities
14
The TQM journal : the international review of organizational improvement
14
International journal of public sector management : IJPSM
13
The reform of health care : shaping, adapting and resisting policy development
13
Quality management journal : QMJ
12
Health care management science : a new journal serving the international health care management community
11
International journal of consumer studies
11
Omega : the international journal of management science
11
SpringerLink / Bücher
11
The European journal of health economics
11
Discussion paper / Centre for Economic Policy Research
10
International journal of quality & reliability management
10
Journal of business research : JBR
10
The service industries journal
10
Decision sciences : DS
9
Discussion papers / CEPR
9
Health affairs : at the intersection of health, health care, and policy
9
International journal of hospitality management
9
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ECONIS (ZBW)
14
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1
The efficiency of hospitals before and after the implementation of health system reform plan : a case study of Iran
Nabilou, Bahram
;
Ghorbani, Alireza
;
Aghlmand, Siamak
; …
- In:
International journal of productivity and quality …
38
(
2023
)
4
,
pp. 482-493
Persistent link: https://www.econbiz.de/10014313574
Saved in:
2
Continuous improvement practice and the stages of service operations competitiveness : a hospital case study
Teixeira, André L.
;
Alliprandini, Dário H.
;
Aparecida …
- In:
International journal of productivity and quality …
37
(
2022
)
1
,
pp. 20-35
Persistent link: https://www.econbiz.de/10013448922
Saved in:
3
A comparative analysis of experts' judgment methods for patient safety implementation : FMEA and fuzzy AHP
Golrizgashti, Seyedehfatemeh
;
Keshmiri, Mehrdad
; …
- In:
International journal of productivity and quality …
37
(
2022
)
3
,
pp. 384-404
Persistent link: https://www.econbiz.de/10013448956
Saved in:
4
Impact of healthcare service quality on patient satisfaction and loyalty in a Jordanian private hospital
Khaleel, Marwan
;
Ilkhanizadeh, Shiva
;
Khrais, Huthaifah
- In:
International journal of productivity and quality …
37
(
2022
)
3
,
pp. 422-434
Persistent link: https://www.econbiz.de/10013448958
Saved in:
5
Managing arrival variability in healthcare services : case of an out-patient department
Gupta, Piyush
;
Pranjal, Piyush
;
Sachan, Amit
;
Prasad, Punam
- In:
International journal of productivity and quality …
34
(
2021
)
2
,
pp. 135-157
Persistent link: https://www.econbiz.de/10012696554
Saved in:
6
Patient satisfaction in hospital emergency services : a perspective from Portugal
Polónia, Daniel Ferreira
;
Dias, Ana Alexandra da Costa
; …
- In:
International journal of productivity and quality …
31
(
2020
)
3
,
pp. 349-368
Persistent link: https://www.econbiz.de/10012516301
Saved in:
7
Evaluation of healthcare service quality management in an Iranian hospital by using fuzzy logic
Jahantigh, Farzad Firouzi
- In:
International journal of productivity and quality …
26
(
2019
)
2
,
pp. 160-175
Persistent link: https://www.econbiz.de/10012027774
Saved in:
8
The effect of combining knowledge-based practices and healthcare policies on healthcare quality
Kolagar, Milad
;
Hosseini, Seyed Mohammad Hassan
- In:
International journal of productivity and quality …
26
(
2019
)
3
,
pp. 247-275
Persistent link: https://www.econbiz.de/10012027781
Saved in:
9
Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris
;
Tsotsolas, Nikos
;
Skordoulis, Michalis
; …
- In:
International journal of productivity and quality …
25
(
2018
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
Saved in:
10
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
11
Investigating the relationship between knowledge sharing and service quality in private hospitals in Jordan
Dammaj, Alaa
;
Alawneh, Afnan
;
Hammad, Ayman Abu
;
Sweis, …
- In:
International journal of productivity and quality …
17
(
2016
)
4
,
pp. 437-455
Persistent link: https://www.econbiz.de/10011588117
Saved in:
12
The need for implementing lean in healthcare organisations
Giraldo, Adriana
;
Mothersell, William M.
;
Motwani, Jaideep
- In:
International journal of productivity and quality …
16
(
2015
)
2
,
pp. 211-230
Persistent link: https://www.econbiz.de/10011526149
Saved in:
13
Assessing the quality of patient care : a normative decision view
Nasim, Kanwal
;
Malik, Shahab Alam
;
Iqbal, Muhammad Zahid
; …
- In:
International journal of productivity and quality …
13
(
2014
)
2
,
pp. 125-141
Persistent link: https://www.econbiz.de/10010387734
Saved in:
14
The impact of total quality management practices on employee empowerment in the healthcare sector in Saudi Arabia : a study in King Khalid Hospital
Sweis, Rateb J.
;
Al-Mansour, Ali
;
Tarawneh, Mohammad
; …
- In:
International journal of productivity and quality …
12
(
2013
)
3
,
pp. 271-286
Persistent link: https://www.econbiz.de/10009788064
Saved in:
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