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isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Dienstleistungsqualität
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Discussion paper series / IZA
255
Economics of education review
188
IZA Discussion Papers
183
NBER working paper series
149
NBER Working Paper
120
Working paper / National Bureau of Economic Research, Inc.
117
MPRA Paper
97
IZA Discussion Paper
82
Journal of marketing for higher education
73
Educational Studies
71
CESifo working papers
70
Journal of education for business
64
University of California at Berkeley, Center for Studies in Higher Education
59
Education economics
58
The international journal of management education
56
CESifo Working Paper
47
International Journal of Education Economics and Development
41
Applied economics
37
Working paper
37
Journal of public economics
35
International journal of education economics and development
34
CESifo Working Paper Series
33
Discussion paper
33
Administrative Sciences : open access journal
32
Journal of teaching in international business
32
Labour economics : official journal of the European Association of Labour Economists
32
Advances in higher education and professional development (AHEPD) book series
29
International Journal of Pluralism and Economics Education
29
Administrative Sciences
27
Beiträge zur Hochschulpolitik
27
GLO discussion paper
27
IDB Publications (Working Papers)
27
Journal of business research : JBR
27
China economic review : an international journal
26
Business education & accreditation : BEA
25
CEPR Discussion Papers
25
Forum Hochschule
25
Kom / Kommission der Europäischen Gemeinschaften
25
The B.E. journal of economic analysis & policy
24
Economics of Education Review
23
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Improvement in higher education quality of the North-East University of India
Das, Prasun
;
Mukherjee, Srabanti
- In:
Total quality management & business excellence : an …
28
(
2017
)
7
,
pp. 765-781
Persistent link: https://www.econbiz.de/10011977036
Saved in:
2
3D view of issues of quality in higher education
Hrnčiar, Miroslav
;
Madzík, Peter
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 633-662
Persistent link: https://www.econbiz.de/10011723743
Saved in:
3
The integration of quality management in higher education institutions : a systematic literature review
Manatos, Maria J.
;
Sarrico, Cláudia S.
;
Rosa, Maria …
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 159-175
Persistent link: https://www.econbiz.de/10011730248
Saved in:
4
PAKSERV : measuring higher education service quality in a collectivist cultural context
Kashif, Muhammad
;
Thurasamy Ramayah
;
Syamsulang Sarifuddin
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 265-278
Persistent link: https://www.econbiz.de/10011558175
Saved in:
5
An application of the performance-evaluation model for e-learning quality in higher education
Martínez-Caro, Eva
;
Cegarra Navarro, Juan Gabriel
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 632-647
Persistent link: https://www.econbiz.de/10011305620
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6
Identifying at-risk students in higher education
Duarte, Rogério
;
Pires, António Ramos
;
Gonçalves, Helena
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 944-952
Persistent link: https://www.econbiz.de/10010393796
Saved in:
7
Beyond SERVQUAL : the competitive forces of higher education in Singapore
Yeo, Roland K.
;
Li, Jessica
- In:
Total quality management & business excellence : an …
25
(
2014
)
2
,
pp. 95-123
Persistent link: https://www.econbiz.de/10010234654
Saved in:
8
Teaching quality in higher education : an introductory review on a process-oriented teaching-quality model
Chen, Chung-yang
;
Chen, Pei-chi
;
Chen, Pei-ying
- In:
Total quality management & business excellence : an …
25
(
2014
)
1
,
pp. 36-56
Persistent link: https://www.econbiz.de/10010234661
Saved in:
9
A framework for analysing higher education performance : students' satisfaction, perceived learning outcomes, and dropout intentions
Duque, Lola C.
- In:
Total quality management & business excellence : an …
25
(
2014
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10010234664
Saved in:
10
An extended framework for analysing higher education performance
Dužević, Ines
;
Mikulić, Josip
;
Baković, Tomislav
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 599-617
Persistent link: https://www.econbiz.de/10011854106
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11
Universities and smart cities : the challenges to high quality
Anttila, Juhani
;
Jussila, Kari
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1058-1073
Persistent link: https://www.econbiz.de/10011918844
Saved in:
12
Applying a fuzzy questionnaire in a peer review process
Jónás, Tamás
;
Tóth, Zsuzsanna Eszter
;
Árva, Gábor
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1228-1245
Persistent link: https://www.econbiz.de/10011918914
Saved in:
13
Manage perceived e-learning quality in Egyptian context
Adel, Riham
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 600-613
Persistent link: https://www.econbiz.de/10011723736
Saved in:
14
Critical quality indicators of higher education
Chen, I-Shuo
;
Chen, Jui-Kuei
;
Padró, Fernando F.
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 130-146
Persistent link: https://www.econbiz.de/10011730233
Saved in:
15
Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education : an empirical study of faculty and administration staf...
Trivellas, Panagiotis
;
Santouridis, Ilias
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 169-183
Persistent link: https://www.econbiz.de/10011555773
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16
ClassroomQual : a scale for measuring the use-of-classrooms-for-teaching–learning service quality
Rave, Jorge Pérez
;
Giraldo, Leandro Muñez
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1063-1090
Persistent link: https://www.econbiz.de/10011687841
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17
The 4A's improvement approach : a case study based on UNI EN ISO 9001:2008
Poli, Michela
;
Pardini, Silvia
;
Passarelli, Ilaria
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1113-1130
Persistent link: https://www.econbiz.de/10011525707
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18
Exploring drivers of student satisfaction and dissatisfactio : an assessment of impact-asymmetry and impact-range
Mikulić, Josip
;
Dužević, Ines
;
Baković, Tomislav
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1213-1225
Persistent link: https://www.econbiz.de/10011528225
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19
How perceived service quality influences students' satisfaction? : teachers' and students' perspectives
Lazibat, Tonći
;
Baković, Tomislav
;
Dužević, Ines
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 923-934
Persistent link: https://www.econbiz.de/10010393798
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20
Exploring perceived service quality, perceived value, and repurchase intention in higher education using structural equation modelling
Dlačić, Jasmina
;
Arslanagić, Maja
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
2
,
pp. 141-157
Persistent link: https://www.econbiz.de/10010234645
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21
Determining the key capabilities required for performance excellence in higher education
Asif, Muhammad
;
Searcy, Cory
- In:
Total quality management & business excellence : an …
25
(
2014
)
1
,
pp. 22-35
Persistent link: https://www.econbiz.de/10010234663
Saved in:
22
Service quality in higher education
Quinn, Anita
;
Lemay, Gina
;
Larsen, Peter
;
Johnson, Dana M.
- In:
Total quality management & business excellence : an …
20
(
2009
)
1/2
,
pp. 139-152
Persistent link: https://www.econbiz.de/10003859016
Saved in:
23
Design of a university course quality by teaching experiments and student feedback (TESF)
Barone, Stefano
;
Franco, Eva Lo
- In:
Total quality management & business excellence : an …
20
(
2009
)
7/8
,
pp. 687-703
Persistent link: https://www.econbiz.de/10003897671
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