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~person:"Noone, Breffni M."
~person:"Amin, Muslim"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Hotel industry
15
Hotellerie
15
Consumer behaviour
8
Konsumentenverhalten
8
Revenue management
8
Revenue-Management
8
Customer satisfaction
7
Kundenzufriedenheit
7
Preismanagement
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Pricing strategy
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Service quality
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USA
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United States
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revenue management
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Emotion
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Malaysia
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Preis
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Qualitätsmanagement
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Social Web
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Social web
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consumer reviews
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hotels
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price
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resort hotels
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user-generated content
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Arbeitszufriedenheit
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Beziehungsmarketing
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Brand
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Business travel
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Capacity utilization
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China
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Discrete choice
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Noone, Breffni M.
Amin, Muslim
Han, Heesup
15
Karatepe, Osman M.
8
Torres, Edwin N.
8
Shahin, Arash
7
Dabestani, Reza
6
Kim, Woo Gon
6
Law, Chun Hung Roberts
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Qu, Hailin
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Caber, Meltem
5
Shirouyehzad, Hadi
5
Sparks, Beverley
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Albayrak, Tahir
4
Ali, Faizan
4
Assaker, Guy
4
Butters, R. Andrew
4
Cobanoglu, Cihan
4
Daskin, Mustafa
4
Hubbard, Thomas N.
4
Hung, Kam
4
Kim, Jinkyung Jenny
4
Lehto, Xinran Y.
4
Mattila, Anna S.
4
Park, Jungkun
4
So, Kevin Kam Fung
4
Xu, Xun
4
Ariffin, Ahmad Azmi M.
3
Cham Tat Huei
3
Chen, Chiang-ming
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Chen, Yong
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Choi, Hyeyoon
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Dedeoğlu, Bekir Bora
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Fong, Lawrence Hoc Nang
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Fongsuwan, Wanno
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Gao, Baojun
3
Grobelna, Aleksandra
3
Huan, Tzung-cheng
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Kim, Jong Min
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Kuo, Chun-min
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Journal of hospitality marketing & management
2
Journal for global business advancement : JGBA
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Managing service quality : MSQ ; an international journal
1
Services marketing quarterly
1
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ECONIS (ZBW)
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1
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
2
An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
Saved in:
3
Effects of price and user-generated content on consumers' prepurchase evaluations of variably priced services
Noone, Breffni M.
;
McGuire, Kelly A.
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
4
,
pp. 562-581
Persistent link: https://www.econbiz.de/10010429829
Saved in:
4
The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry
Ali, Faizan
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
7
(
2014
)
3
,
pp. 249-264
Persistent link: https://www.econbiz.de/10010489181
Saved in:
5
Service quality dimension and customer satisfaction : an empirical study in the Malaysian hotel industry
Amin, Muslim
;
Yahya, Zatilaziya
;
Ismayatim, Wan …
- In:
Services marketing quarterly
34
(
2013
)
2
,
pp. 115-125
Persistent link: https://www.econbiz.de/10009745742
Saved in:
6
Examining the application of six sigma in the service exchange
Noone, Breffni M.
;
Namasivayam, Karthik
;
Tomlinson, …
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 273-293
Persistent link: https://www.econbiz.de/10003980800
Saved in:
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