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person:"Ro, Heejung"
~person:"Mariani, Marcello M."
~person:"Buhalis, Dimitrios"
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Gastgewerbe
23
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Ro, Heejung
Mariani, Marcello M.
Buhalis, Dimitrios
Köseoglu, Mehmet Ali
26
Okumus, Fevzi
23
Law, Chun Hung Roberts
21
Lee, Seoki
20
Gursoy, Dogan
14
Baum, Tom
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Singal, Manisha
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12
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11
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11
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11
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10
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10
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9
Law, Rob
9
Woodside, Arch G.
9
Han, Heesup
8
Jang, Soocheong
8
Smeral, Egon
8
Spörel, Ulrich
8
Valeri, Marco
8
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7
Chathoth, Prakash K.
7
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7
Dixit, Saurabh Kumar
7
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7
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7
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7
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7
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7
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International journal of contemporary hospitality management
8
International journal of hospitality management
5
Journal of travel and tourism marketing
3
Journal of business research : JBR
2
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ECONIS (ZBW)
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1
A social network analysis of interlocking directorates in the accommodation sector
Baggio, Rodolfo
;
Guizzardi, Andrea
;
Mariani, Marcello M.
- In:
International journal of contemporary hospitality management
36
(
2024
)
2
,
pp. 422-437
Persistent link: https://www.econbiz.de/10014483521
Saved in:
2
Guest editorial: tourism and hospitality economics at times of crisis
Ferreira, João J. M.
;
Teixeira, Sérgio Jesus
;
Shi, …
- In:
Journal of hospitality and tourism insights
6
(
2023
)
4
,
pp. 1441-1446
Persistent link: https://www.econbiz.de/10014364027
Saved in:
3
Special issue: tourism economics and hospitality in contemporary times : major issues and major challenges in times of crisis
Ferreira, João J. M.
(
ed.
);
Teixeira, Sérgio J.
(
ed.
); …
-
2023
Persistent link: https://www.econbiz.de/10014364046
Saved in:
4
A critical reflection on analytics and artificial intelligence based analytics in hospitality and tourism management research
Mariani, Marcello M.
;
Wirtz, Jochen
- In:
International journal of contemporary hospitality management
35
(
2023
)
8
,
pp. 2929-2943
Persistent link: https://www.econbiz.de/10014314892
Saved in:
5
Smart hospitality : from smart cities and smart tourism towards agile business ecosystems in networked destinations
Buhalis, Dimitrios
;
O'Connor, Peter
;
Leung, Rosanna
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 369-393
Persistent link: https://www.econbiz.de/10013546057
Saved in:
6
Metaverse as a driver for customer experience and value co-creation : implications for hospitality and tourism management and marketing
Buhalis, Dimitrios
;
Lin, Michael S.
;
Leung, Daniel
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 701-716
Persistent link: https://www.econbiz.de/10013546075
Saved in:
7
Big data and analytics in hospitality and tourism : a systematic literature review
Mariani, Marcello M.
;
Baggio, Rodolfo
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 231-278
Persistent link: https://www.econbiz.de/10012798191
Saved in:
8
Employee perceptions of employers' creativity and innovation : implications for employer attractiveness and branding in tourism and hospitality
Styvén, Maria
;
Näppä, Anna
;
Mariani, Marcello M.
; …
- In:
Journal of business research : JBR
141
(
2022
),
pp. 290-298
Persistent link: https://www.econbiz.de/10013167974
Saved in:
9
Special issue: creating, managing and marketing gastronomy experiences in hospitality and tourism
Mariani, Marcello M.
(
ed.
);
Bresciani, Stefano
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013412760
Saved in:
10
Guest editorial: creating, managing and marketing gastronomy experiences in hospitality and tourism
Mariani, Marcello M.
;
Bresciani, Stefano
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3201-3209
Persistent link: https://www.econbiz.de/10013412868
Saved in:
11
Price-personalization : customer typology based on hospitality business
Tomczyk, Arkadiusz T.
;
Buhalis, Dimitrios
;
Fan, Daisy X. F.
- In:
Journal of business research : JBR
147
(
2022
),
pp. 462-476
Persistent link: https://www.econbiz.de/10013271525
Saved in:
12
Unravelling the effects of cultural differences in the online appraisal of hospitality and tourism services
Mariani, Marcello M.
;
Borghi, Matteo
;
Okumus, Fevzi
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012300116
Saved in:
13
The role of language in the online evaluation of hospitality service encounters : an empirical study
Mariani, Marcello M.
;
Borghi, Matteo
;
Kazakov, Sergey
- In:
International journal of hospitality management
78
(
2019
),
pp. 50-58
Persistent link: https://www.econbiz.de/10012012699
Saved in:
14
Real-time co-creation and nowness service : lessons from tourism and hospitality
Buhalis, Dimitrios
;
Sinarta, Yeyen
- In:
Journal of travel and tourism marketing
36
(
2019
)
5
,
pp. 563-582
Persistent link: https://www.econbiz.de/10012179443
Saved in:
15
Progress on information and communication technologies in hospitality and tourism
Law, Rob
;
Buhalis, Dimitrios
;
Cobanoglu, Cihan
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 727-750
Persistent link: https://www.econbiz.de/10010395532
Saved in:
16
Social media in tourism and hospitality : a literature review
Leung, Daniel
;
Law, Rob
;
Van Hoof, Hubert B.
;
Buhalis, …
- In:
Journal of travel and tourism marketing
30
(
2013
)
1/2
,
pp. 3-22
Persistent link: https://www.econbiz.de/10009744656
Saved in:
17
Service recovery evaluations : GLBT versus hetero customers
Ro, Heejung
;
Choi, Youngsoo
;
Olson, Eric
- In:
International journal of hospitality management
33
(
2013
),
pp. 366-375
Persistent link: https://www.econbiz.de/10009746343
Saved in:
18
Learning about managing the business in the hospitality industry
Li, Li
;
Gray, David E.
;
Lockwood, Andrew John
;
Buhalis, …
- In:
Human resource development quarterly
24
(
2013
)
4
,
pp. 525-559
Persistent link: https://www.econbiz.de/10010248481
Saved in:
19
Customer opportunistic complaints management : a critical incident approach
Ro, Heejung
;
Wong, June
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 419-427
Persistent link: https://www.econbiz.de/10009503300
Saved in:
20
Moderator and mediator effects in hospitality research
Ro, Heejung
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 952-961
Persistent link: https://www.econbiz.de/10009544269
Saved in:
21
An analysis of academic leadership in hospitality and tourism journals
Law, Rob
;
Leung, Rosanna
;
Buhalis, Dimitrios
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
4
,
pp. 455-477
Persistent link: https://www.econbiz.de/10008748606
Saved in:
22
Information technology applications in hospitality and tourism: a review of publications from 2005 to 2007
Law, Rob
;
Leung, Rosanna
;
Buhalis, Dimitrios
- In:
Journal of travel and tourism marketing
26
(
2009
)
5/6
,
pp. 599-623
Persistent link: https://www.econbiz.de/10003891990
Saved in:
23
Discrete negative emotions and customer dissatisfaction responses in a casual restaurant setting
Mattila, Anna S.
;
Ro, Heejung
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
1
,
pp. 89-107
Persistent link: https://www.econbiz.de/10003661362
Saved in:
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