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type_genre:"Aufsatz im Buch"
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Information systems outsourcing : enduring themes, global challenges, and process opportunities
15
The practice of outsourcing : from information systems to BPO and offshoring
13
Information systems outsourcing : towards sustainable business value
12
Software-as-a-Service : Anbieterstrategien, Kundenbedürfnisse und Wertschöpfungsstrukturen
8
China's emerging outsourcing capabilities : the services challenge
5
Maximizing management performance and quality with service analytics
5
Economics of grids, clouds, systems, and services : 7th international workshop, GECON 2010, Ischia, Italy, August 31, 2010 ; proceedings
4
Global outsourcing issues and trends
4
Information systems and new applications in the service sector : models and methods
4
Innovative ICT industrial architecture in East Asia : offshoring of Japanese firms and challenges faced by East Asian economies
4
Advanced outsourcing practice : rethinking ITO, BPO and cloud services
3
E-Life: web-enabled convergence of commerce, work, and social life : 10th Workshop on E-Business, WEB 2011 ; Shanghai, China, December 2011 ; revised selected papers
3
Managing outsourcing relationships
3
Outsourcing global services : knowledge, innovation and social capital
3
The Oxford handbook of offshoring and global employment
3
Advances in consulting research : recent findings and practical cases
2
Case studies on outsourcing trends ; Vol. 1
2
Global outsourcing and offshoring : an integrated approach to theory and corporate strategy
2
Governing and managing knowledge in Asia
2
Interest rate models, asset allocation and quantitative techniques for central banks and sovereign wealth funds
2
Making IT outsourcing decisions
2
Managing emerging technologies and organizational transformation in Asia : a casebook
2
Offshore outsourcing of IT work : client and supplier perspectives
2
Proceedings / First International Symposium on Services Science (ISSS'09) : March 23 - 25, 2009, Leipzig, Germany ; [part of the multiconference SABRE]
2
Services science : fundamentals, challenges and future developments
2
Socially responsible outsourcing : global sourcing with social impact
2
Strategic information systems ; Vol. 1
2
The Oxford handbook of inter-organizational relations
2
The Oxford handbook of pricing management
2
Value creation from e-business models
2
A focused issue on competence perspectives on new industry dynamics
1
Action-based quality management : strategy and tools for continuous improvement
1
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1
Anxieties and management responses in international business
1
Asset management excellence : optimizing equipment life-cycle decisions
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Beiträge zum 16. Interuniversitären Doktorandenseminar Wirtschaftsinformatik (IDS 2012)
1
Best human resource management practices in Latin America
1
Beyond the global crisis : structural adjustments and regional integration in Europe and Latin America
1
Business information systems workshops : BIS 2013 international workshops, Poznań, Poland, June 19-20, 2013 ; revised papers
1
Commercial management of projects : defining the discipline
1
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Cloud information systems
Özcan, Evrencan
;
Eren, Tamer
- In:
Logistics 4.0 and future of supply chains
,
(pp. 119-136)
.
2022
Persistent link: https://www.econbiz.de/10012820122
Saved in:
2
IT&C sector evolution in Romania : its contribution at national level
Isaic-Maniu, Alexandru
;
Stancu, Stelian
;
Bodea, …
-
2021
Persistent link: https://www.econbiz.de/10013254570
Saved in:
3
The impact of cloud-based digital transformation on IT service providers : evidence from focus groups
Clohessy, Trevor
;
Acton, Thomas
;
Morgan, Lorraine
-
2020
Persistent link: https://www.econbiz.de/10012059848
Saved in:
4
The SaaS payoff : measuring the business value of provisioning software-as-a-service technologies
Clohessy, Trevor
;
Acton, Thomas
;
Morgan, Lorraine
- In:
Measuring the business value of cloud computing
,
(pp. 39-55)
.
2020
Persistent link: https://www.econbiz.de/10012285577
Saved in:
5
ASEAN in the digital era : enabling cross-border e-commerce
Chen, Lurong
- In:
Developing the digital economy in ASEAN
,
(pp. 259-275)
.
2019
Persistent link: https://www.econbiz.de/10012135481
Saved in:
6
Multinationals and entrepreneurship : the case of Indian IT services clusters
Rao, P. M.
- In:
Economic clusters and globalization : diversity and …
,
(pp. 169-182)
.
2019
Persistent link: https://www.econbiz.de/10012099739
Saved in:
7
An empirical study on the work-life-balance in German IT consulting: with a focus on female consultants
Nissen, Volker
;
Termer, Frank
- In:
Advances in consulting research : recent findings and …
,
(pp. 171-190)
.
2019
Persistent link: https://www.econbiz.de/10011928303
Saved in:
8
Digital transformation and IT topics in the consulting industry: a labor market perspective
Bensberg, Frank
;
Buscher, Gandalf
;
Czarnecki, Christian
- In:
Advances in consulting research : recent findings and …
,
(pp. 341-357)
.
2019
Persistent link: https://www.econbiz.de/10011928678
Saved in:
9
Knowledge management as a key factor for value addition in IT services
Olalla-Caballero, Beatriz
- In:
Knowledge integration strategies for entrepreneurship …
,
(pp. 239-255)
.
2018
Persistent link: https://www.econbiz.de/10011764594
Saved in:
10
Global ICT-based services offshoring and Asia
Hirakawa, Hitoshi
- In:
Innovative ICT industrial architecture in East Asia : …
,
(pp. 1-31)
.
2017
Persistent link: https://www.econbiz.de/10011575149
Saved in:
11
East Asia's economic development and Japanese firm's ICT-based services offshoring
Hirakawa, Hitoshi
- In:
Innovative ICT industrial architecture in East Asia : …
,
(pp. 33-59)
.
2017
Persistent link: https://www.econbiz.de/10011575153
Saved in:
12
The development of ICT-based service industries in Vietnam and Japanese firms' offshoring
Hirakawa, Hitoshi
;
Nguyen Thi Bich Ha
- In:
Innovative ICT industrial architecture in East Asia : …
,
(pp. 115-140)
.
2017
Persistent link: https://www.econbiz.de/10011575173
Saved in:
13
Development of business process outsourcing in the Philippines
Maquito, Ferdinand C.
;
Andal, Sergio M. <Jr.>
- In:
Innovative ICT industrial architecture in East Asia : …
,
(pp. 141-166)
.
2017
Persistent link: https://www.econbiz.de/10011575177
Saved in:
14
Composition of the financial logistic costs of the IT organizations linked to the financial market : financial indicators of the software development project
Soares, Edilaine Rodrigues
;
Zaidan, Fernando Hadad
- In:
Handbook of research on information management for …
,
(pp. 255-272)
.
2017
Persistent link: https://www.econbiz.de/10011565289
Saved in:
15
Seven rules for creating a successful global IT service organization
Israëls, Ronald
- In:
Global innovation and entrepreneurship : challenges and …
,
(pp. 157-172)
.
2017
Persistent link: https://www.econbiz.de/10011643995
Saved in:
16
Partially empowering but not decent? : the contradictions of online labour markets
D'Cruz, Premilla
- In:
Critical perspectives on work and employment in …
,
(pp. 173-195)
.
2017
Persistent link: https://www.econbiz.de/10011668000
Saved in:
17
Data envelopment analysis for measuring and evaluating efficiency on IT outsourcing operations
Santos, João Correia dos
;
Silva, Miguel Mira da
- In:
Enterprise information systems and the digitalization …
,
(pp. 321-353)
.
2017
Persistent link: https://www.econbiz.de/10011669859
Saved in:
18
Assessing the development impact of social outsourcing of IT service
Heeks, Richard
;
Arun, Shoba
- In:
Socially responsible outsourcing : global sourcing with …
,
(pp. 81-96)
.
2016
Persistent link: https://www.econbiz.de/10011434098
Saved in:
19
Impact sourcing : employing prison inmates to perform digitally enabled business services
Lacity, Mary Cecelia
;
Rottman, Joseph W.
;
Carmel, Erran
- In:
Socially responsible outsourcing : global sourcing with …
,
(pp. 138-163)
.
2016
Persistent link: https://www.econbiz.de/10011434130
Saved in:
20
Trade and investment in IT and IT-enabled services
Satija, Divya
- In:
Trade in services & trade agreements : perspectives …
,
(pp. 164-213)
.
2016
Persistent link: https://www.econbiz.de/10011472841
Saved in:
21
Information architecture : case study
Pessoa, Cláudio Roberto Magalhães
;
Erichsen, Monica Nassif
- In:
Handbook of research on information architecture and …
,
(pp. 424-438)
.
2015
Persistent link: https://www.econbiz.de/10011410567
Saved in:
22
A trust model of cloud computing based on quality of service
Manuel, Paul
- In:
Mathematics in business management : [International …
,
(pp. 281-292)
.
2015
Persistent link: https://www.econbiz.de/10011488429
Saved in:
23
Organizational models for service delivery
Dasgupta, Gargi B.
;
Agarwal, Shivali
;
Sindhgatta, Renuka
- In:
Maximizing management performance and quality with …
,
(pp. 53-85)
.
2015
Persistent link: https://www.econbiz.de/10011407890
Saved in:
24
Using visual analytics to diagnose productivity and quality issues on IT service pools
Cavalcante, Victor
;
Candello, Heloisa
;
Pinhanez, Claudio
; …
- In:
Maximizing management performance and quality with …
,
(pp. 207-232)
.
2015
Persistent link: https://www.econbiz.de/10011407916
Saved in:
25
A mashup-based approach to optimize human performance in IT service management
Santos, Carlos Raniery Paula dos
;
Granville, Lisandro …
- In:
Maximizing management performance and quality with …
,
(pp. 300-336)
.
2015
Persistent link: https://www.econbiz.de/10011408830
Saved in:
26
A service-oriented algebra for optimizing the management of service requests
Vaculín, Roman
;
Chee, Yi-Min
;
Oppenheim, Daniel V.
; …
- In:
Maximizing management performance and quality with …
,
(pp. 337-365)
.
2015
Persistent link: https://www.econbiz.de/10011408879
Saved in:
27
Optimizing cloud storage management services
Alatorre, Gabriel
;
Gopisetty, Sandeep
;
Jadav, Divyesh
; …
- In:
Maximizing management performance and quality with …
,
(pp. 404-429)
.
2015
Persistent link: https://www.econbiz.de/10011408887
Saved in:
28
Implementation methodology of effective governance to ensure the quality of IT service
Gil-Pechuán, Ignacio
;
Pullicino, Patrick
;
García, M. …
- In:
Action-based quality management : strategy and tools …
,
(pp. 175-192)
.
2014
Persistent link: https://www.econbiz.de/10011556881
Saved in:
29
Strange bedfellows no more : researching business process outsourcing and dynamic innovation
Lacity, Mary Cecelia
;
Willcocks, Leslie
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 37-64)
.
2014
Persistent link: https://www.econbiz.de/10010402937
Saved in:
30
New capabilities : can IT vendors leverage crowdsourcing?
Nevo, Dorit
;
Kotlarsky, Julia
;
Nevo, Saggi
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 479-500)
.
2014
Persistent link: https://www.econbiz.de/10010403608
Saved in:
31
Corporate social responsibility in global IT outsourcing : a case study of inter-firm collaboration
Babin, Ron
;
Nicholson, Brian
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 431-449)
.
2014
Persistent link: https://www.econbiz.de/10010403611
Saved in:
32
The impact of impact sourcing : framing a research agenda
Carmel, Erran
;
Lacity, Mary Cecelia
;
Doty, Andrew
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 397-429)
.
2014
Persistent link: https://www.econbiz.de/10010403614
Saved in:
33
Moving up the global value chain : the case of Chinese IT service firms
Su, Ning
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 369-394)
.
2014
Persistent link: https://www.econbiz.de/10010403615
Saved in:
34
The development of IT service quality standards in China
Gallivan, Mike
;
Tao, Chen
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 349-368)
.
2014
Persistent link: https://www.econbiz.de/10010403616
Saved in:
35
Who is the favored bride? : challenges in switching to a multi-vendor offshoring strategy
Wiener, Martin
;
Saunders, Carol S.
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 289-312)
.
2014
Persistent link: https://www.econbiz.de/10010403643
Saved in:
36
Towards understanding knowledge integration in multi-sourcing engagements
Jin, Xiaowei
;
Kotlarsky, Julia
;
Oshri, Ilan
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 273-287)
.
2014
Persistent link: https://www.econbiz.de/10010403647
Saved in:
37
From onshore to offshore of IT services outsourcing : history of one large Australian organisation's journey
Fisher, Julie
;
Hirschheim, Rudy A.
;
Jacobs, Robert
; …
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 247-272)
.
2014
Persistent link: https://www.econbiz.de/10010403650
Saved in:
38
Managing knowledge transfer in software-maintenance outsourcing transitions : a system-dynamics perspective
Krancher, Oliver
;
Dibbern, Jens
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 223-243)
.
2014
Persistent link: https://www.econbiz.de/10010403653
Saved in:
39
Information system outsourcing dynamics : a case study as seen by a client boundary role person
Heiskanen, Ari
;
Hekkala, Riitta
;
Newman, Mike
;
Eklin, Merja
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 187-222)
.
2014
Persistent link: https://www.econbiz.de/10010403654
Saved in:
40
Client satisfaction versus profitability : an empirical analysis of the impact of formal controls in strategic outsourcing contracts
Langer, Nishtha
;
Mani, Deepa
;
Srikanth, Kannan
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 67-88)
.
2014
Persistent link: https://www.econbiz.de/10010403667
Saved in:
41
Kenya's IT-enabled services and employment consequences of offshore linkages
Bell, Bob
- In:
The Oxford handbook of offshoring and global employment
,
(pp. 588-618)
.
2013
Persistent link: https://www.econbiz.de/10009757383
Saved in:
42
The changing character of Indian offshore ICT services provision, 1985 - 2010
Parthasarathy, Balaji
- In:
The Oxford handbook of offshoring and global employment
,
(pp. 380-404)
.
2013
Persistent link: https://www.econbiz.de/10009757401
Saved in:
43
The ICT services industry in Bangalore, India : its changing structure and characteristics
Parthasarathy, Balaji
- In:
Servitization, IT-ization, and innovation models : …
,
(pp. 87-105)
.
2013
Persistent link: https://www.econbiz.de/10009707651
Saved in:
44
Socio-cultural dynamics, entrepreneurial values and client-provider partnerships in the outsourcing industry
Sy-Changco, Joseph A.
;
Agapito, Chito F.
;
Singh, Ramendra
- In:
The process of internationalization in emerging SMEs …
,
(pp. 281-302)
.
2013
Persistent link: https://www.econbiz.de/10009760834
Saved in:
45
The industrial practice of ITIL implementation in medium-sized enterprises
Schmidtbauer, Philipp
;
Sandkuhl, Kurt
;
Stamer, Dirk
- In:
Business information systems workshops : BIS 2013 …
,
(pp. 124-135)
.
2013
Persistent link: https://www.econbiz.de/10010210744
Saved in:
46
IT at a crossroads : driving the transformation of IT services production towards cloud-enabled business outcomes ; a path towards continued relevance of corporate IT in the cloud...
Urbanski, Jürgen
- In:
IT-Outsourcing : neue Herausforderungen im Zeitalter …
,
(pp. 39-69)
.
2013
Persistent link: https://www.econbiz.de/10010259069
Saved in:
47
Modeling ITIL business motivation model in ArchiMate
Vicente, Marco
;
Gama, Nelson
;
Silva, Miguel Mira da
- In:
Exploring services science : 4th international …
,
(pp. 86-99)
.
2013
Persistent link: https://www.econbiz.de/10009728306
Saved in:
48
Kenya's IT-Enabled Services and Employment Consequences of Offshore Linkages
Bell, Bob
- In:
The Oxford handbook of offshoring and global employment
.
2013
Persistent link: https://www.econbiz.de/10012881420
Saved in:
49
Lessons learned in the development of a CRM SaaS solution
Bauer, Markus
- In:
Software for people : fundamentals, trends and best …
,
(pp. 257-274)
.
2012
Persistent link: https://www.econbiz.de/10010440911
Saved in:
50
Software and information services : transnational corporations' strategies in Latin America and Europe
Tigre, Paulo Bastos
;
Marques, Felipe Silveira
- In:
Beyond the global crisis : structural adjustments and …
,
(pp. 225-238)
.
2012
Persistent link: https://www.econbiz.de/10009574107
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