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~subject:"Vertrauen"
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Search: subject_exact:"Käuferzufriedenheit"
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Vertrauen
Customer satisfaction
153
Kundenzufriedenheit
153
Dienstleistungsqualität
96
Service quality
96
Consumer behaviour
91
Konsumentenverhalten
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Beziehungsmarketing
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Relationship marketing
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Hotel industry
46
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satisfaction
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service quality
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Al-Ansi, Amr
1
Assaker, Guy
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Busser, James A.
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1
Gregory, Amy M.
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Han, Heesup
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Jeaheng, Yoksamon
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Journal of hospitality marketing & management
Journal of retailing and consumer services
32
International journal of hospitality management
12
SpringerLink / Bücher
11
Asia Pacific journal of marketing and logistics
10
Journal of business research : JBR
10
Gabler Edition Wissenschaft
9
Journal of strategic marketing
9
Journal of travel and tourism marketing
9
Services marketing quarterly
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The service industries journal
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Cogent business & management
7
International journal of electronic marketing and retailing : IJEMR
7
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
7
The journal of services marketing
7
European journal of marketing : EJM
6
International journal of e-business research : an official publication of the Information Resources Management Association
6
Pakistan journal of commerce and social sciences
6
Service business
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Springer eBook Collection / Business and Economics
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The journal of business & industrial marketing
6
Tourism management : research, policies, practice
6
International journal of electronic business : IJEB
5
International journal of electronic customer relationship management : IJECRM
5
Journal of business-to-business marketing
5
Journal of electronic commerce research : JECR
5
Journal of financial services marketing : JFSM
5
Journal of internet commerce
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
Journal of service research : JSR
5
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
5
Psychology & marketing
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The TQM journal : the international review of organizational improvement
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The international journal of bank marketing : IJBM
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Betriebswirtschaftliche Diskussionsbeiträge
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of business excellence
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International journal of procurement management
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International journal of public sector performance management : IJPSPM
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ECONIS (ZBW)
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1
Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels
Assaker, Guy
;
O'Connor, Peter
;
El Haddad, Rania
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 934-955
Persistent link: https://www.econbiz.de/10012384382
Saved in:
2
Developing relationship quality in economy hotels : the role of perceived justice, service quality, and commercial friendship
Chi, Christina Geng-Qing
;
Wen, Biyan
;
Ouyang, Zhe
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 1027-1051
Persistent link: https://www.econbiz.de/10012384387
Saved in:
3
Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
Saved in:
4
Examining the impacts of positive and negative online consumer reviews on behavioral intentions : role of need for cognitive closure and satisfaction guarantees
Sharifi, Seyed Shahin
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 397-426
Persistent link: https://www.econbiz.de/10012176669
Saved in:
5
Generational profiles in value co-creation interactions
Shulga, Lenna V.
;
Busser, James A.
;
Kim, Hyelin
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 196-217
Persistent link: https://www.econbiz.de/10011848350
Saved in:
6
Investigating the impact of customer brand identification on hospitality brand loyalty : a social identity perspective
Rather, Raouf Ahmad
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 487-513
Persistent link: https://www.econbiz.de/10011919919
Saved in:
7
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
Saved in:
8
Kano's model : an integrative review of theory and applications to the field of hospitality and tourism
Gregory, Amy M.
;
Parsa, H. G.
- In:
Journal of hospitality marketing & management
22
(
2013
)
1/2
,
pp. 25-46
Persistent link: https://www.econbiz.de/10009736316
Saved in:
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