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~isPartOf:"Customer retention in the automotive industry : quality, satisfaction and loyalty"
~isPartOf:"International journal of industrial organization"
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Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
Customer retention in the automotive industry : quality, satisfaction and loyalty
International journal of industrial organization
Working paper / National Bureau of Economic Research, Inc.
36
NBER working paper series
29
NBER Working Paper
28
EIU special report
17
Discussion paper / Centre for Economic Policy Research
16
Applied economics
15
Europäische Hochschulschriften / 5
14
Gabler Edition Wissenschaft
11
International journal of automotive technology and management : IJATM
11
Discussion paper / Tinbergen Institute
10
Schriften zu Marketing und Management
10
Energy economics
9
Jahrbuch der Absatz- und Verbrauchsforschung
9
Special report / the Economist Intelligence Unit
9
International journal of transport economics : IJTE
8
Journal of political economy
8
Management science : journal of the Institute for Operations Research and the Management Sciences
8
The review of economics and statistics
8
Dortmunder Diskussionsbeiträge zur Wirtschaftspolitik
7
Working paper
7
Journal of business economics : JBE
6
Journal of environmental economics and management : JEEM ; the official journal of the Association of Environmental and Resource Economists
6
Journal of international economics
6
Major trends in mature economies
6
SpringerLink / Bücher
6
The Rand journal of economics
6
The journal of industrial economics
6
ZEW - Centre for European Economic Research Discussion Paper
6
ZEW discussion papers
6
American economic journal : a journal of the American Economic Association
5
Discussion paper / Center for Economic Research, Tilburg University
5
Discussion paper series
5
Journal of consumer affairs : official publication of the American Council on Consumer Interests
5
Major trends in emerging economies
5
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
5
Research in transportation economics
5
Schriftenreihe des Verbandes der Automobilindustrie
5
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ECONIS (ZBW)
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1
Quantifying the benefits of the introduction of the hybrid electric vehicle
Langford, Richard P.
;
Gillingham, Kenneth
- In:
International journal of industrial organization
87
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014279662
Saved in:
2
The effect of design protection on price and price dispersion : evidence from automotive spare parts
Herz, Benedikt
;
Mejer, Malwina
- In:
International journal of industrial organization
79
(
2021
),
pp. 1-18
Persistent link: https://www.econbiz.de/10012888278
Saved in:
3
The effect of car sharing on car sales
Schmidt, Peter
- In:
International journal of industrial organization
71
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012593008
Saved in:
4
Die Schweiz als Testfeld für die Verbreitung des "Tesla-Konzepts"
Dudenhöffer, Ferdinand
- In:
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
96
(
2016
)
4
,
pp. 296-298
Persistent link: https://www.econbiz.de/10011451117
Saved in:
5
Flex cars and competition in fuel retail markets
Pessoa, João Paulo
;
Rezende, Leonardo
;
Assunção, …
- In:
International journal of industrial organization
63
(
2019
),
pp. 145-184
Persistent link: https://www.econbiz.de/10012320570
Saved in:
6
The effect of retail competition on relationship-specific investments : evidence from new car advertising
Murry, Charles
- In:
International journal of industrial organization
59
(
2018
),
pp. 253-281
Persistent link: https://www.econbiz.de/10012103346
Saved in:
7
Keeping it fresh: strategic product redesigns and welfare
Blonigen, Bruce A.
;
Knittel, Christopher R.
;
Soderbery, …
- In:
International journal of industrial organization
53
(
2017
),
pp. 170-214
Persistent link: https://www.econbiz.de/10011804719
Saved in:
8
Scrapping subsidies during the financial crisis : evidence from Europe
Grigolon, Laura
;
Leheyda, Nina
;
Verboven, Frank
- In:
International journal of industrial organization
44
(
2016
),
pp. 41-59
Persistent link: https://www.econbiz.de/10011650502
Saved in:
9
Structural estimation of price adjustment costs in the European car market
Noton Norambuena, Carlos
- In:
International journal of industrial organization
49
(
2016
),
pp. 105-147
Persistent link: https://www.econbiz.de/10011654084
Saved in:
10
Incumbency advantages, distribution networks and exclusivity : evidence from the European car markets
Nurski, Laura
;
Verboven, Frank
- In:
International journal of industrial organization
34
(
2014
),
pp. 75-79
Persistent link: https://www.econbiz.de/10011292594
Saved in:
11
EU-Kraftfahrzeugsektor : sinnvolle Intention
Heimeshoff, Ulrich
- In:
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
90
(
2010
)
6
,
pp. 354
Persistent link: https://www.econbiz.de/10003975304
Saved in:
12
Automobilindustrie : Bodenhaftung
Schmidt, Kunibert
- In:
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
90
(
2010
)
1
,
pp. 7-9
Persistent link: https://www.econbiz.de/10003921533
Saved in:
13
Automobilindustrie : Bodenhaftung
Schmidt, Kunibert
- In:
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
90
(
2010
)
1
,
pp. 7-9
Persistent link: https://www.econbiz.de/10009626592
Saved in:
14
EU-Kraftfahrzeugsektor : sinnvolle Intention
Heimeshoff, Ulrich
- In:
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
90
(
2010
)
6
,
pp. 354
Persistent link: https://www.econbiz.de/10009656471
Saved in:
15
Do sales tax credits stimulate the automobile market?
Chen, Jiawei
;
Esteban, Susanna
;
Shum, Matthew
- In:
International journal of industrial organization
28
(
2010
)
4
,
pp. 397-402
Persistent link: https://www.econbiz.de/10008728801
Saved in:
16
Automobilindustrie im Sog der Finanzkrise
Schmidt, Kunibert
- In:
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
89
(
2009
)
1
,
pp. 7-10
Persistent link: https://www.econbiz.de/10003793822
Saved in:
17
Are lemons really hot potatoes?
Engers, Maxim Peter
;
Hartmann, Monica
;
Stern, Steven N.
- In:
International journal of industrial organization
27
(
2009
)
2
,
pp. 250-263
Persistent link: https://www.econbiz.de/10003836372
Saved in:
18
Price reactions to new competition : a study of US luxury car market, 1986-1997
Yamawaki, Hideki
- In:
International journal of industrial organization
20
(
2002
)
1
,
pp. 19-39
Persistent link: https://www.econbiz.de/10001649833
Saved in:
19
Customer retention in the automotive industry : an economic analysis
Weißenberger, Barbara E.
- In:
Customer retention in the automotive industry : …
,
(pp. 317-348)
.
1997
Persistent link: https://www.econbiz.de/10001299159
Saved in:
20
Method supplied investigation of customer loyalty in the automotive industry : results of a causal analytical study
Bauer, Hans H.
- In:
Customer retention in the automotive industry : …
,
(pp. 167-213)
.
1997
Persistent link: https://www.econbiz.de/10001299161
Saved in:
21
The complex relationship between customer satisfaction and loyalty for automobiles
Auh, Seigyoung
- In:
Customer retention in the automotive industry : …
,
(pp. 141-166)
.
1997
Persistent link: https://www.econbiz.de/10001299162
Saved in:
22
Achieving customer satisfaction, loyalty, and retention through strategic alignment
Johnson, Michael D.
- In:
Customer retention in the automotive industry : …
,
(pp. 117-139)
.
1997
Persistent link: https://www.econbiz.de/10001299163
Saved in:
23
From value-orientated quality improvement to customer satisfaction : a case study for passenger cars
Herrmann, Andreas
- In:
Customer retention in the automotive industry : …
,
(pp. 93-115)
.
1997
Persistent link: https://www.econbiz.de/10001299164
Saved in:
24
On the welfare effects of anti-discrimination regulations in the EC car market
Davidson, Russell
(
contributor
)
- In:
International journal of industrial organization
7
(
1989
)
2
,
pp. 205-230
Persistent link: https://www.econbiz.de/10001079303
Saved in:
25
Excess capacity, sunk costs and collusion : a non-cooperative bargaining game ; some considerations on the European car industry
Cossutta, Dario
- In:
International journal of industrial organization
4
(
1986
)
3
,
pp. 251-270
Persistent link: https://www.econbiz.de/10001018330
Saved in:
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