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~person:"Gallarza, Martina G."
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Customer value
10
Kundenwert
10
Beziehungsmarketing
7
Relationship marketing
7
Customer satisfaction
6
Kundenzufriedenheit
6
Betriebliche Wertschöpfung
5
Value creation
5
Dienstleistungsqualität
4
Service quality
4
Consumer behaviour
3
Konsumentenverhalten
3
Ethiopia
2
Loyalty
2
Measurement
2
Messung
2
Perceived value
2
Satisfaction
2
Tourism industry
2
Tourismuswirtschaft
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Value dimensions
2
consumer value
2
loyalty
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Äthiopien
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Bibliometrics
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Cognitive and affective satisfaction
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Construct validity
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Extrinsic vs. intrinsic values
1
Großveranstaltung
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Higher-order measures
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Hospitality
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Gallarza, Martina G.
Kumar, V.
40
Madhani, Pankaj M.
17
Bauer, Hans H.
16
Eggert, Andreas
15
Skiera, Bernd
15
Verhoef, Peter C.
14
Günter, Bernd
13
Kleinaltenkamp, Michael
13
Ko, Eunju
13
Hammerschmidt, Maik
12
Maas, Peter
12
Wiesel, Thorsten
12
Fader, Peter
11
Helm, Sabrina
11
Kim, Kyung Hoon
11
Mengen, Andreas
11
Frow, Pennie
10
Keränen, Joona
10
Matzler, Kurt
10
Bruhn, Manfred
9
Gil Saura, Irene
9
Gupta, Sunil
9
Heinonen, Kristina
9
Homburg, Christian
9
Krafft, Manfred
9
Belz, Christian
8
Glady, Nicolas
8
Graf, Albert
8
Heidemann, Julia
8
Neslin, Scott A.
8
Payne, Adrian
8
Petersen, J. Andrew
8
Rajagopal
8
Reinartz, Werner J.
8
Rust, Roland T.
8
Saarijärvi, Hannu
8
Venkatesan, Rajkumar
8
Becker, Roman
7
Bieger, Thomas
7
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International journal of consumer studies
1
International journal of hospitality management
1
Journal of consumer behaviour : an international research review
1
Journal of creating value
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service management
1
Strategic marketing in tourism services
1
The journal of services marketing
1
Tourism management perspectives : TMP
1
Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
10
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1
Defining and measuring customer value : some reflections and new perspectives
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
- In:
Journal of creating value
9
(
2023
)
1
,
pp. 27-45
Persistent link: https://www.econbiz.de/10014581524
Saved in:
2
Consumer value of virtual music festivals
Gallarza, Martina G.
;
Tubillejas-Andrés, Berta
; …
- In:
International journal of consumer studies
47
(
2023
)
5
,
pp. 2012-2030
Persistent link: https://www.econbiz.de/10014335665
Saved in:
3
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
Saved in:
4
Customer value in tourism and hospitality : broadening dimensions and stretching the value-satisfaction-loyalty chain
Gallarza, Martina G.
;
Arteaga, Francisco
;
Gil Saura, Irene
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 254-268
Persistent link: https://www.econbiz.de/10012113007
Saved in:
5
A multidimensional service-value scale based on Holbrook's typology of customer value : bridging the gap between the concept and its measurement
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 724-762
Persistent link: https://www.econbiz.de/10011731230
Saved in:
6
Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services
Gallarza, Martina G.
;
Arteaga-Moreno, Francisco
;
Del …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10011487022
Saved in:
7
Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
International journal of hospitality management
47
(
2015
),
pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
Saved in:
8
The quality-value-satisfaction-loyalty chain : relationships and impacts
Gallarza, Martina G.
;
Gil Saura, Irene
;
Moreno, …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009738872
Saved in:
9
Customer value in tourism services : meaning and role for a relationship marketing approach
Gallarza, Martina G.
;
Gil Saura, Irene
;
Holbrook, Morris B.
- In:
Strategic marketing in tourism services
,
(pp. 147-162)
.
2012
Persistent link: https://www.econbiz.de/10009581754
Saved in:
10
The value of value : further excursions on the meaning and role of customer value
Gallarza, Martina G.
;
Gil Saura, Irene
;
Holbrook, Morris B.
- In:
Journal of consumer behaviour : an international …
10
(
2011
)
4
,
pp. 179-191
Persistent link: https://www.econbiz.de/10009296477
Saved in:
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