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~isPartOf:"Journal of consumer research : JCR ; an interdisciplinary bimonthly"
~isPartOf:"Services marketing quarterly"
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Search: subject_exact:"Loyalität von Kunden"
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
Services marketing quarterly
Journal of retailing and consumer services
21
SpringerLink / Bücher
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Journal of business research : JBR
17
Research
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Springer eBook Collection
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How to succeed in the digital age : strategies from 17 top managers
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Journal of consumer behaviour : an international research review
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The service industries journal
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Sport marketing quarterly : preferred journal of the Sport Marketing Association
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Cogent business & management
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Exploring the rise of fandom in contemporary consumer culture
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International journal of contemporary hospitality management
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International journal of hospitality management
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of the Academy of Marketing Science
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The journal of services marketing
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Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
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Computer-mediated marketing strategies : social media and online brand communities
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Edward Elgar E-Book Archive
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European journal of marketing : EJM
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Markenbrand : die Strategiequelle ; Zeitschrift für Markenstrategie
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Asia Pacific journal of marketing and logistics
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Australasian marketing journal
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Handbook of research on retailer-consumer relationship development
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of hospitality marketing & management
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Journal of marketing analytics : JMA
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Journal of service theory and practice : JSTP
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Kundenmanagement & Electronic Commerce
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1
Linking relational benefits and customer loyalty : the mediating role of customer intimacy
Shukla, Mahendra Kumar
;
Pattnaik, Pinaki Nandan
- In:
Services marketing quarterly
41
(
2020
)
4
,
pp. 322-343
Persistent link: https://www.econbiz.de/10012607277
Saved in:
2
Applying transactional NPS for customer journey insight : case experiences and lessons learned
Følstad, Asbjørn
;
Kvale, Knut
- In:
Services marketing quarterly
39
(
2018
)
3
,
pp. 208-224
Persistent link: https://www.econbiz.de/10011940194
Saved in:
3
Customer loyalty in the ADSL services market in Spain : background and moderating effects
Miranda, F. Javier
;
Rubio, Sergio
;
Chamorro, Antonio
- In:
Services marketing quarterly
35
(
2014
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10010346098
Saved in:
4
Place attachment in commercial settings : a gift economy perspective
Debenedetti, Alain
;
Oppewal, Harmen
;
Arsel, Zeynep
- In:
Journal of consumer research : JCR ; an …
40
(
2013/14
)
5
,
pp. 904-923
Persistent link: https://www.econbiz.de/10010253788
Saved in:
5
The effects of membership and demographics on consumer satisfaction and loyalty in service organizations
Daughtrey, Clayton L.
;
Vowles, Nicole S.
;
Black, Gregory S.
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 292-308
Persistent link: https://www.econbiz.de/10010208604
Saved in:
6
The temporal and focal dynamics of volitional reconsumption : a phenomenological investigation of repeated hedonic experiences
Russell, Cristel Antonia
;
Levy, Sidney J.
- In:
Journal of consumer research : JCR ; an …
39
(
2012/13
)
2
,
pp. 341-359
Persistent link: https://www.econbiz.de/10009581290
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