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~subject:"Relationship marketing"
~subject:"Gesundheitsversorgung"
~isPartOf:"International journal of quality & reliability management"
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Relationship marketing
Gesundheitsversorgung
Quality management
396
Qualitätsmanagement
396
Dienstleistungsqualität
57
Service quality
57
Standardisierung
47
Standardization
47
Industrie
43
Manufacturing industries
43
Firm performance
42
Unternehmenserfolg
42
Product quality
37
Produktqualität
37
Lean Production
36
Lean production
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Business process management
32
Lean Management
32
Lean management
32
Prozessmanagement
32
Lieferkette
30
Supply chain
30
Theorie
26
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26
Performance measurement
24
Performance-Messung
24
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Total quality management
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Indien
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Bibliometrics
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Lean Six Sigma
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Statistical quality control
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Bhat, Shreeranga
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International journal of quality & reliability management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
38
The TQM journal : the international review of organizational improvement
33
Health care management review : HCM review
30
Journal of health organization and management
26
Quality management journal : QMJ
24
International journal of productivity and quality management : IJPQM
21
Total quality management & business excellence
19
International journal of six sigma and competitive advantage : IJSSCA
14
International journal of quality and service sciences
13
Industrial marketing management : the international journal for industrial and high-tech firms
10
Benchmarking : an international journal
9
International journal of production research
8
International journal of services and operations management
8
Journal of retailing and consumer services
8
Business process management journal
7
International journal of hospitality management
7
The service industries journal
7
Europäische Hochschulschriften / 5
6
International journal of production economics
6
Journal of business research : JBR
5
Journal of business-to-business marketing
5
Qualitätsmanagement im Gesundheitswesen
5
Allokation im marktwirtschaftlichen System
4
Benchmarking : an international journal ; BIJ
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
Health care management science : a new journal serving the international health care management community
4
Health marketing quarterly
4
IEEE transactions on engineering management : EM
4
International journal of business excellence
4
International journal of business excellence : IJBEX
4
International journal of contemporary hospitality management
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of process management and benchmarking : IJPMB
4
International journal of project management : the journal of The International Project Management Association
4
Journal of industrial engineering and management : JIEM
4
Journal of open innovation : technology, market, and complexity
4
Manufacturing & service operations management : M & SOM
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Profession : Wissenschaftsedition im Rainer Hampp Verlag
4
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ECONIS (ZBW)
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1
Lean Six Sigma and quality performance in Italian public and private hospitals : a gender perspective
Ciasullo, Maria Vincenza
;
Douglas, Alex
;
Romeo, Emilia
; …
- In:
International journal of quality & reliability management
41
(
2024
)
3
,
pp. 964-989
Persistent link: https://www.econbiz.de/10014483090
Saved in:
2
Healthcare service quality and patient satisfaction : a conceptual framework
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 608-627
Persistent link: https://www.econbiz.de/10014470928
Saved in:
3
TRIZ inventive principle in healthcare quality and innovation development
Suebsakul Tonjang
;
Natcha Thawesaengskulthai
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2664-2721
Persistent link: https://www.econbiz.de/10014470814
Saved in:
4
An evaluation of Lean and Six Sigma methodologies in the national health service
Antony, Jiju
;
Lancastle, James
;
McDermott, Olivia
; …
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 25-52
Persistent link: https://www.econbiz.de/10013535621
Saved in:
5
M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing
;
Jun, Minjoon
;
Palacios, Sergio
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
Saved in:
6
Performance and service quality enhancement in a healthcare setting through lean six sigma strategy
Noronha, Ajay
;
Bhat, Shreeranga
;
Gijo, E. V.
;
Antony, Jiju
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 365-390
Persistent link: https://www.econbiz.de/10013535686
Saved in:
7
Process improvement approaches in emergency departments : a review of the current knowledge
Lachowski, Ana Viktoria
;
Leite, Higor
- In:
International journal of quality & reliability management
39
(
2022
)
2
,
pp. 495-520
Persistent link: https://www.econbiz.de/10013169381
Saved in:
8
Portuguese primary healthcare : sustainability through quality management
Silva, Sónia Duarte
;
Fonseca, Ana
- In:
International journal of quality & reliability management
34
(
2017
)
2
,
pp. 251-264
Persistent link: https://www.econbiz.de/10011624589
Saved in:
9
Investigating the influence of TQM, service quality and market orientation on customer satisfaction and loyalty in the Indian banking sector
Pattanayak, Durgesh
;
Koilakuntla, Maddulety
;
Punyatoya, …
- In:
International journal of quality & reliability management
34
(
2017
)
3
,
pp. 362-377
Persistent link: https://www.econbiz.de/10011694508
Saved in:
10
A Markovian-QFD approach in addressing the changing priorities of the customer needs
Asadabadi, Mehdi Rajabi
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1062-1075
Persistent link: https://www.econbiz.de/10011606104
Saved in:
11
Safety improvements from health lean management implementation : evidences from three cases
Crema, Maria
;
Verbano, Maria
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1150-1178
Persistent link: https://www.econbiz.de/10011606494
Saved in:
12
Perceptions of care quality and the effect on patient satisfaction
Johnson, Dana M.
;
Russell, Roberta S.
;
White, Sheneeta W.
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1202-1229
Persistent link: https://www.econbiz.de/10011606598
Saved in:
13
Statistical comparison of final weight scores in quality function deployment (QFD) studies
Iqbal, Zafar
;
Grigg, Nigel P.
;
Govindaraju, K.
; …
- In:
International journal of quality & reliability management
31
(
2014
)
2
,
pp. 184-204
Persistent link: https://www.econbiz.de/10010250067
Saved in:
14
Customer-driven hotel landscaping design : a case study
Masoudi, Ali
;
Cudney, Elizabeth
;
Paryani, Kioumars
- In:
International journal of quality & reliability management
30
(
2013
)
8
,
pp. 832-852
Persistent link: https://www.econbiz.de/10010189582
Saved in:
15
An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality & reliability management
30
(
2013
)
3
,
pp. 280-318
Persistent link: https://www.econbiz.de/10009730003
Saved in:
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