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~type_genre:"Mehrbändiges Werk"
~type_genre:"Case study"
~isPartOf:"International journal of services and operations management"
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Search: subject_exact:"Qualitätssicherung"
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Quality management
5
Qualitätsmanagement
5
Beziehungsmarketing
3
Relationship marketing
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Dienstleistungsqualität
2
Service quality
2
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1
Architekturbüro
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Smith, Alan D.
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Jegadheesan, C.
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Mallick, Jogendra
1
Offodile, O. Felix
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Puvaneswari, K.
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International journal of services and operations management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
26
The TQM journal : the international review of organizational improvement
17
International journal of quality & reliability management
13
International journal of productivity and quality management : IJPQM
10
International journal of production research
8
Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
8
Quality management journal : QMJ
8
International journal of six sigma and competitive advantage : IJSSCA
7
Qualitätskonzepte im Personalmanagement : Grundlagen und Fallbeispiele
7
Lean Six Sigma in service : applications and case studies
6
World class applications of Six Sigma : [real world examples of success]
6
Global business and organizational excellence : a review of research & best practices
5
The international journal of productivity and performance management : IJPPM
5
A Productivity Press book
4
Benchmarking : an international journal ; BIJ
4
Controlling & Management review / Sonderheft : ZfCM : Zeitschrift für Controlling & Management
4
Global supply chain quality management : product recalls and their impact
4
Health care management review : HCM review
4
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
4
Business process management journal
3
Europäische Hochschulschriften / 5
3
International journal of business excellence
3
International journal of production economics
3
International journal of quality and innovation
3
International journal of quality and service sciences
3
Supply chain management : an international journal
3
Was kostet Qualität? : Wirtschaftlichkeit von Qualität ermitteln
3
Arbeits- und Systemgestaltung : Schriftenreihe des Arbeitswissenschaftlichen Instituts Bremen und des Steinbeis-Tranferzentrums für Innovative Systemgestaltung und Personale Kompetenzentwicklung der Universität Bremen
2
Berichte zum Generic-Management
2
Global practices in knowledge management for societal and organizational development
2
Gutachten / Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
2
International journal of business information systems : IJBIS
2
International journal of business innovation and research
2
International journal of management & enterprise development : IJMED
2
International journal of management practice : IJMP
2
International journal of services technology and management
2
International journal of technology management : IJTM
2
Managementwissen für Studium und Praxis
2
Measuring business excellence : the journal of organizational performance management
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ECONIS (ZBW)
5
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1
Scope of Six Sigma in Indian foundry operations : a case study
Singh, Bikram Jit
;
Khanduja, Dinesh
- In:
International journal of services and operations management
13
(
2012
)
1
,
pp. 65-97
Persistent link: https://www.econbiz.de/10009628970
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2
Toyota's A3 reports for improving 6-S activities : an aeronautical industry case study
Gnanaguru, R.
;
Puvaneswari, K.
;
Mallick, Jogendra
; …
- In:
International journal of services and operations management
10
(
2011
)
2
,
pp. 239-254
Persistent link: https://www.econbiz.de/10009313078
Saved in:
3
Service operations management : case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
4
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
5
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
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