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isPartOf:"International journal of retail & distribution management"
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Search: subject_exact:"Salesforce"
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Salespeople
14
Verkaufspersonal
14
Einzelhandel
9
Retail trade
9
Consumer behaviour
8
Konsumentenverhalten
8
Beziehungsmarketing
5
Relationship marketing
5
Customer satisfaction
3
Kundenzufriedenheit
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Dienstleistungsqualität
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Store design
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Arbeitsgruppe
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Customer characteristics
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Customer orientation
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International journal of retail & distribution management
Industrial marketing management : the international journal for industrial and high-tech firms
154
The journal of personal selling & sales management : JPSSM
152
Journal of business research : JBR
109
The journal of business & industrial marketing
77
Journal of personal selling & sales management : JPSSM
76
Journal of the Academy of Marketing Science
64
Journal of retailing and consumer services
42
Journal of marketing
37
Journal of business-to-business marketing
34
European Journal of Marketing
30
The service industries journal
29
Journal of Business & Industrial Marketing
27
Journal of marketing theory and practice
25
Journal of retailing
23
SpringerLink / Bücher
22
Journal of business ethics : JOBE
20
Journal of marketing education : JME
20
Journal of marketing research : JMR
19
European journal of marketing : EJM
18
The Oxford handbook of strategic sales and sales management
15
European journal of marketing
14
Psychology & marketing
14
Journal of marketing theory and practice : JMTP
13
Journal of service research
13
Journal of service research : JSR
12
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
11
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Management science : journal of the Institute for Operations Research and the Management Sciences
11
Marketing letters : a journal of research in marketing
11
Journal of marketing channels : ... distribution systems, strategy, and management
10
Journal of strategic marketing
10
Marketing intelligence & planning
10
Harvard-Business-Manager : das Wissen der Besten
9
International journal of hospitality management
9
Journal of managerial issues : JMI
9
Marketing Science
9
Sales management : a multinational perspective
9
Asia Pacific journal of marketing and logistics
8
Harvard business review : HBR
8
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ECONIS (ZBW)
14
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1
Modeling specialty store customers' buy/no-buy decisions
Goudge, Darrell
;
Good, Megan C.
;
Hyman, Michael R.
- In:
International journal of retail & distribution management
45
(
2017
)
11
,
pp. 1260-1276
Persistent link: https://www.econbiz.de/10011815715
Saved in:
2
Consumers' desire to interact with a salesperson during e-shopping : development of a scale
Lee, Yun Jung
;
Dubinsky, Alan J.
- In:
International journal of retail & distribution management
45
(
2017
)
1
,
pp. 20-39
Persistent link: https://www.econbiz.de/10011621610
Saved in:
3
The role of salespeople in developing life insurance customer loyalty
Yu, Tsu-Wei
;
Tseng, Lu-Ming
- In:
International journal of retail & distribution management
44
(
2016
)
1
,
pp. 22-37
Persistent link: https://www.econbiz.de/10011515551
Saved in:
4
The multi-channel impact on the sales forces management
Lapoule, Paul
;
Colla, Enrico
- In:
International journal of retail & distribution management
44
(
2016
)
3
,
pp. 248-265
Persistent link: https://www.econbiz.de/10011515628
Saved in:
5
How salespersons induce trust between consumers and retailers : the case of French well-being stores
Abbes, Molka
;
Goudey, Alain
- In:
International journal of retail & distribution management
43
(
2015
)
12
,
pp. 1104-1125
Persistent link: https://www.econbiz.de/10011431946
Saved in:
6
The effect of age, gender and education level on customer evaluations of retail furniture store atmospheric attributes
Yildirim, Kemal
;
Cagatay, Kubulay
;
Hidayetoğlu, Mehmet …
- In:
International journal of retail & distribution management
43
(
2015
)
8
,
pp. 712-726
Persistent link: https://www.econbiz.de/10011443496
Saved in:
7
Trust in customer-salesperson relationship in China's retail sector
Twing-Kwong, Sherriff
;
Albaum, Luk Gerald
;
Fullgrabe, Lorna
- In:
International journal of retail & distribution management
41
(
2013
)
3
,
pp. 226-248
Persistent link: https://www.econbiz.de/10009725747
Saved in:
8
Computer assisted sales processes in automotive retailing
Taylor-West, Paul
;
Saker, Jim
- In:
International journal of retail & distribution management
40
(
2012
)
7
,
pp. 493-509
Persistent link: https://www.econbiz.de/10009572903
Saved in:
9
Does the performance of other functions in the frontline influence salesperson conflict?
Arndt, Aaron D.
;
Karande, Kiran
;
Harkins, Jason
- In:
International journal of retail & distribution management
40
(
2012
)
9
,
pp. 717-736
Persistent link: https://www.econbiz.de/10009614686
Saved in:
10
Understanding multifaceted job satisfaction of retail employees
Chung, Te-lin
;
Rutherford, Brian
;
Park, Jungkun
- In:
International journal of retail & distribution management
40
(
2012
)
9
,
pp. 699-716
Persistent link: https://www.econbiz.de/10009614689
Saved in:
11
Human factors in retail environments : a review
Kim, Jae-eun
;
Kim, Jieun
- In:
International journal of retail & distribution management
40
(
2012
)
11
,
pp. 818-841
Persistent link: https://www.econbiz.de/10009686413
Saved in:
12
Does formality matter? : effects of employee clothing formality on consumers' service quality expectations and store image perceptions
Yan, Ruoh-nan
;
Yurchisin, Jennifer
;
Watchravesringkan, …
- In:
International journal of retail & distribution management
39
(
2011
)
5
,
pp. 346-362
Persistent link: https://www.econbiz.de/10009155492
Saved in:
13
Using scenarios to explore employee attitudes in retailing
Foster, Carley
- In:
International journal of retail & distribution management
39
(
2011
)
3
,
pp. 218-228
Persistent link: https://www.econbiz.de/10009012304
Saved in:
14
Effects of retail employees' behaviours on customers' service evaluation
Jayawardhena, Chanaka
;
Farrell, Andrew M.
- In:
International journal of retail & distribution management
39
(
2011
)
3
,
pp. 203-217
Persistent link: https://www.econbiz.de/10009012305
Saved in:
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