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~type_genre:"Aufsatz in Zeitschrift"
~isPartOf:"International journal of hospitality management"
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Selbstbedienung
10
Self-service
10
Consumer behaviour
6
Konsumentenverhalten
6
Gastronomie
4
Restaurant industry
4
Self-service technology
4
Customer satisfaction
3
Kundenzufriedenheit
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Technischer Fortschritt
3
Technological change
3
Dienstleistungsqualität
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Hotel industry
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Hotellerie
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Service quality
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Betriebliche Wertschöpfung
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Beziehungsmarketing
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Bibliometric co-citation analysis
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Bibliometrics
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Computerspiel
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Food recommendation
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Gambling
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Agrusa, Jerome
1
Ahn, Jee Ahe
1
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Elaheh Yadegaridehkordi
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Ghobakhloo, Morteza
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He, Yuanqiong
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Hua, Nan
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Perdue, Richard R.
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Seo, Soobin
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Shin, Hakseung
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Tang, Yangyi
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Torres, Edwin
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Tseng, Minglang
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International journal of hospitality management
The journal of services marketing
15
Journal of retailing and consumer services
14
The service industries journal
14
Journal of business research : JBR
12
Services marketing quarterly
10
Journal of hospitality marketing & management
8
Journal of service management
8
Journal of service research : JSR
7
Managing service quality : MSQ ; an international journal
7
International journal of contemporary hospitality management
5
Journal of travel and tourism marketing
5
Service business
5
The international review of retail, distribution and consumer research
5
International journal of services and operations management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of retailing
4
Psychology & marketing
4
Betriebs-Berater : BB
3
Economie et statistique
3
HMD : Praxis der Wirtschaftsinformatik
3
History of retailing and consumption
3
Information systems management
3
Journal of air transport management
3
Journal of decision systems
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Management science : journal of the Institute for Operations Research and the Management Sciences
3
Technological forecasting & social change : an international journal
3
Business history
2
European journal of marketing : EJM
2
European retail research
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Food marketing
2
Harvard-Business-Manager : das Wissen der Besten
2
Human systems management : HSM
2
Information systems and e-business management : ISeB
2
International journal of business information systems : IJBIS
2
International journal of quality and service sciences
2
International journal of retail & distribution management
2
International journal of retail and distribution management
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International journal of services, economics and management
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International journal of sports marketing & sponsorship
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1
Designing gamified interactions with self-service technology at restaurants
Lee, Wangoo
;
Lu, Lu
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325583
Saved in:
2
My phone, my zone : restaurant consumers’ territorial responses to unsolicited recommendation on their smartphones
Tang, Yangyi
;
Yang, Liu
;
He, Yuanqiong
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271305
Saved in:
3
Applications of disruptive digital technologies in hotel industry : a systematic review
Iranmanesh, Mohammad
;
Ghobakhloo, Morteza
;
Nilashi, …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014227136
Saved in:
4
Self-service technology kiosk design for restaurants : an QFD application
Park, Soona
;
Letho, Xinran
;
Letho, Mark
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425712
Saved in:
5
A multilevel study on preferences for self-service technology versus human staff : insights from hotels in China
Liu, Chun
;
Hung, Kam
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012495083
Saved in:
6
Self-service technology research : a bibliometric co-citation visualization analysis
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
80
(
2019
),
pp. 101-112
Persistent link: https://www.econbiz.de/10012058618
Saved in:
7
Consumer responses to interactive restaurant self-service technology (IRSST) : the role of gadget-loving propensity
Ahn, Jee Ahe
;
Seo, Soobin
- In:
International journal of hospitality management
74
(
2018
),
pp. 109-121
Persistent link: https://www.econbiz.de/10011924621
Saved in:
8
Improving consumer commitment through the integration of self-service technologies : a transcendent consumer experience perspective
Wei, Wei
;
Torres, Edwin
;
Hua, Nan
- In:
International journal of hospitality management
59
(
2016
),
pp. 105-115
Persistent link: https://www.econbiz.de/10011609958
Saved in:
9
Using self-service technology to reduce customer waiting times
Kokkinou, Alinda
;
Cranage, David A.
- In:
International journal of hospitality management
33
(
2013
),
pp. 435-445
Persistent link: https://www.econbiz.de/10009746331
Saved in:
10
Relationship of WWW usage and employee learning in the casino industry
Lema, Joseph D.
;
Agrusa, Jerome
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 18-25
Persistent link: https://www.econbiz.de/10003798257
Saved in:
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