//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type:"article"
~type_genre:"Conference paper"
~subject:"Einzelhandel"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Service quality"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Einzelhandel
Dienstleistungsqualität
132
Service quality
132
Customer satisfaction
47
Kundenzufriedenheit
47
Quality management
33
Qualitätsmanagement
33
Consumer behaviour
27
Konsumentenverhalten
27
Beziehungsmarketing
22
Relationship marketing
22
Hospital
15
Krankenhaus
15
Financial audit
12
Wirtschaftsprüfung
12
Gesundheitsversorgung
11
Health care
11
Higher education institution
10
Hochschule
10
Product quality
10
Produktqualität
10
Dienstleistungssektor
9
Gesundheitswesen
9
Health care system
9
Service industry
9
Patienten
8
Patients
8
service quality
8
E-commerce
6
Electronic Commerce
6
Innovation adoption
6
Innovationsakzeptanz
6
Measurement
6
Messung
6
Online retailing
6
Online-Handel
6
Retail trade
6
Arbeitszufriedenheit
5
Financial statement audit
5
Indonesia
5
more ...
less ...
Online availability
All
Undetermined
2
Free
1
Type of publication
All
Article
Type of publication (narrower categories)
All
Conference paper
Article in journal
443
Aufsatz in Zeitschrift
443
Aufsatz im Buch
13
Book section
13
Konferenzbeitrag
6
Case study
4
Fallstudie
4
more ...
less ...
Language
All
English
6
Author
All
Abu Bakar bin Abdul Hamid
1
He, Shuguang
1
He, Zhen
1
Huang, Dali
1
Jabeen, Samrena
1
Jung, Jin Ho
1
Jung, Yeonsung
1
Kim, Kyungok K.
1
Kim, Yeonshin
1
Oh, Sangdo
1
Pathak, Vivek Kumar
1
Shukla, Vishal
1
Song, Sujin
1
Ur Rehman, Saif
1
Yong-zhi, Qi
1
Yoo, Jaewon
1
Yoon, Sukki
1
more ...
less ...
Published in...
All
International journal of economics and financial issues : IJEFI
1
Journal of business research : JBR
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of service theory and practice
1
Reinventing management strategies : the design for future ; issues in marketing and finance
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho
;
Yoo, Jaewon
;
Jung, Yeonsung
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
Saved in:
2
Switching intentions : a case of Saudi Arabian hypermarkets
Jabeen, Samrena
;
Abu Bakar bin Abdul Hamid
;
Ur Rehman, Saif
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 215-222
Persistent link: https://www.econbiz.de/10011661399
Saved in:
3
Design of extended warranty service in a dual supply channel
He, Zhen
;
Huang, Dali
;
He, Shuguang
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1089-1107
Persistent link: https://www.econbiz.de/10011918857
Saved in:
4
An empirical study on apparel retail store choice : importance-performance analysis
Shukla, Vishal
;
Pathak, Vivek Kumar
- In:
Reinventing management strategies : the design for …
,
(pp. 90-98)
.
2014
Persistent link: https://www.econbiz.de/10010436509
Saved in:
5
Higher quality or lower price? : how value-increasing promotions affect retailer reputation via perceived value
Yoon, Sukki
;
Oh, Sangdo
;
Song, Sujin
;
Kim, Kyungok K.
; …
- In:
Journal of business research : JBR
67
(
2014
)
10
,
pp. 2088-2096
Persistent link: https://www.econbiz.de/10010400113
Saved in:
6
Empirical study on multi-channel service quality and customer loyalty of retailers
Yong-zhi, Qi
- In:
Journal of electronic commerce in organizations : the …
12
(
2014
)
4
,
pp. 1-12
Persistent link: https://www.econbiz.de/10010506943
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->