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~person:"Maull, Roger"
~person:"Ng, Irene"
~person:"Gummerus, Johanna"
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Search: subject_exact:"Service-dominant logic"
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Service-Dominant Logic
13
Service-dominant logic
13
Betriebliche Wertschöpfung
7
Value creation
7
Dienstleistung
5
Marketing theory
5
Marketingtheorie
5
Services
5
Beziehungsmarketing
4
Relationship marketing
4
Business model
3
Customer integration
3
Geschäftsmodell
3
Kundenintegration
3
Bundling strategy
2
Business process management
2
Business services
2
Customer value
2
Dienstleistungsqualität
2
Kundenwert
2
Leistungsbündel
2
Production management
2
Produktionswirtschaft
2
Prozessmanagement
2
Service quality
2
Servitization
2
Systems theory
2
Systemtheorie
2
Unternehmensdienstleistung
2
Artificial intelligence
1
Betriebsvermögen
1
Beyond offering value propositions
1
Business network
1
Consumer behaviour
1
Consumers
1
Corporate assets
1
Customer Co-Created Servitization
1
Customer centricity
1
Defence industry
1
Dienstleistungsmanagement
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13
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Maull, Roger
Ng, Irene
Gummerus, Johanna
Vargo, Stephen L.
52
Lusch, Robert F.
36
Edvardsson, Bo
19
Akaka, Melissa Archpru
16
Barile, Sergio
13
Polese, Francesco
12
Grönroos, Christian
10
Saviano, Marialuisa
10
Mele, Cristina
9
Koskela-Huotari, Kaisa
8
Tronvoll, Bård
8
Böhmann, Tilo
7
Drengner, Jan
7
Hughes, Tim
7
Löbler, Helge
7
Woratschek, Herbert
7
Brodie, Roderick J.
6
Frow, Pennie
6
Helkkula, Anu
6
Skålén, Per
6
Strandvik, Tore
6
Wieland, Heiko
6
Hilton, Toni
5
Horbel, Chris
5
Jacob, Frank
5
Krcmar, Helmut
5
Osborne, Stephen P.
5
Payne, Adrian
5
Ventura, Rafael
5
Adams, Frank G.
4
Barrutia, José M.
4
Bruns, Katherina
4
Böhm, Markus
4
Colurcio, Maria
4
Corsaro, Daniela
4
Dahl, Andrew J.
4
Dobrzykowski, David D.
4
Gewald, Heiko
4
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Journal of service management
2
Marketing theory
2
Discussion Papers in Management
1
European management journal
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of production economics
1
Journal of business research : JBR
1
Journal of the Academy of Marketing Science
1
Managing service quality : MSQ ; an international journal
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Review of marketing research
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ECONIS (ZBW)
13
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1
The internet of everything : smart things and their impact on business models
Langley, David J.
;
Doorn, Jenny van
;
Ng, Irene
; …
- In:
Journal of business research : JBR
122
(
2021
),
pp. 853-863
Persistent link: https://www.econbiz.de/10012420637
Saved in:
2
Two strands of servitization : a thematic analysis of traditional and customer co-created servitization and future research directions
Green, Maxwell H.
;
Davies, Philip
;
Ng, Irene
- In:
International journal of production economics
192
(
2017
),
pp. 40-53
Persistent link: https://www.econbiz.de/10011782299
Saved in:
3
Servitization and operations management : a service dominant-logic approach
Smith, Laura
;
Maull, Roger
;
Ng, Irene
- In:
International journal of operations & production …
34
(
2014
)
2
,
pp. 242-269
Persistent link: https://www.econbiz.de/10010249723
Saved in:
4
Servitization and operations management : a service-dominant logic approach
Smith, Laura A.
;
Maull, Roger S.
;
Ng, Irene
-
2011
Persistent link: https://www.econbiz.de/10009356971
Saved in:
5
Four axiomatic requirements for service systems research
Reynolds, David
;
Ng, Irene
- In:
Service systems science
,
(pp. 69-81)
.
2016
Persistent link: https://www.econbiz.de/10011578944
Saved in:
6
Exploring value propositions and service innovation : a service-dominant logic study
Skålén, Per
;
Gummerus, Johanna
;
Koskull, Catharina von
; …
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
2
,
pp. 137-158
Persistent link: https://www.econbiz.de/10010504693
Saved in:
7
The service revolution and its marketing implications : service logic vs service dominant logic
Grönroos, Christian
;
Gummerus, Johanna
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 206-229
Persistent link: https://www.econbiz.de/10010359568
Saved in:
8
Value creation processes and value outcomes in marketing theory : strangers or siblings?
Gummerus, Johanna
- In:
Marketing theory
13
(
2012
)
1
,
pp. 19-46
Persistent link: https://www.econbiz.de/10009740432
Saved in:
9
Re-investigating the nature of tangibility/intangibility and its influence on consumer experiences
Hellén, Katarina
;
Gummerus, Johanna
- In:
Journal of service management
24
(
2013
)
2
,
pp. 130-150
Persistent link: https://www.econbiz.de/10009742804
Saved in:
10
S-D logic research directions and opportunities : the perspective of systems, complexity and engineering
Ng, Irene
;
Badinelli, Ralph D.
;
Polese, Francesco
;
Di …
- In:
Marketing theory
12
(
2012
)
2
,
pp. 213-217
Persistent link: https://www.econbiz.de/10009571596
Saved in:
11
An integrative framework of value
Ng, Irene
;
Smith, Laura A.
-
2012
Persistent link: https://www.econbiz.de/10009572478
Saved in:
12
Transitioning from a goods-dominant to a service-dominant logic : visualising the value proposition of Rolls-Royce
Ng, Irene
;
Parry, Glenn
;
Smith, Laura
;
Maull, Roger
; …
- In:
Journal of service management
23
(
2012
)
3
,
pp. 416-439
Persistent link: https://www.econbiz.de/10009619135
Saved in:
13
Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science : evidence from the defence industry
Ng, Irene
;
Maull, Roger
;
Yip, Nick
- In:
European management journal
27
(
2009
)
6
,
pp. 377-387
Persistent link: https://www.econbiz.de/10003902176
Saved in:
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