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~type_genre:"Article in journal"
~isPartOf:"Journal of service research : JSR"
~subject:"Customer integration"
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Customer integration
Dienstleistung
43
Services
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Dienstleistungsqualität
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18
Service industry
18
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service design
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service innovation
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cocreation
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Big Data
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Big data
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Alexander, Matthew
1
Breidbach, Christopher F.
1
Evanschitzky, Heiner
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Helkkula, Anu
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Jaakkola, Elina
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Kelly, Stephen J.
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Kolb, Darl G.
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Scott, Don R.
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Storey, Chris
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Trischler, Jakob
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Journal of service research : JSR
The journal of services marketing
15
Journal of service management
12
Journal of business research : JBR
10
The service industries journal
6
Journal of retailing and consumer services
4
Services marketing quarterly
4
International journal of contemporary hospitality management
3
International journal of quality and service sciences
3
International journal of services and operations management
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Journal of service theory and practice
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Journal of the Academy of Marketing Science
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Managing service quality : MSQ ; an international journal
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European journal of marketing
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European journal of marketing : EJM
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of innovation management
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International journal of project management : the journal of The International Project Management Association
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International review on public and non-profit marketing
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Journal of business market management : JBM
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The TQM journal : the international review of organizational improvement
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Chinese management studies
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Creativity and innovation management
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Economics of innovation and new technology
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European journal of innovation management : EJIM
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European management journal
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Information systems and e-business management : ISeB
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International journal of business competition and growth : IJBCG
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International journal of business excellence
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International journal of business innovation and research : IJBIR
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International journal of export marketing : IJExportM
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International journal of management practice : IJMP
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International journal of managing projects in business
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International journal of market research
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ECONIS (ZBW)
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1
The value of codesign : the effect of customer involvement in service design teams
Trischler, Jakob
;
Pervan, Simon J.
;
Kelly, Stephen J.
; …
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 75-100
Persistent link: https://www.econbiz.de/10011855780
Saved in:
2
Absorbing customer knowledge : how customer involvement enables service design success
Storey, Chris
;
Larbig, Christine
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011855781
Saved in:
3
Customer interaction and innovation in hybrid offerings : investigating moderation and mediation effects for goods and services innovation
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Evanschitzky, …
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 119-134
Persistent link: https://www.econbiz.de/10011855783
Saved in:
4
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
5
The role of customer engagement behavior in value co-creation : a service system perspective
Jaakkola, Elina
;
Alexander, Matthew
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 247-261
Persistent link: https://www.econbiz.de/10010393232
Saved in:
6
Connectivity in service systems : does technology-enablement impact the ability of a service system to co-create value?
Breidbach, Christopher F.
;
Kolb, Darl G.
;
Srinivasan, Ananth
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 428-441
Persistent link: https://www.econbiz.de/10009782106
Saved in:
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