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~subject:"Services marketing"
~isPartOf:"Journal of travel and tourism marketing"
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Services marketing
Dienstleistungsmarketing
7
Consumer behaviour
4
Dienstleistungsqualität
4
Konsumentenverhalten
4
Service quality
4
Beziehungsmarketing
3
Relationship marketing
3
Viral marketing
3
Virales Marketing
3
Airline
2
Customer satisfaction
2
Fluggesellschaft
2
Kundenzufriedenheit
2
USA
2
United States
2
loyalty
2
services marketing
2
CRM
1
Customer Relationship Management
1
Customer-to-customer interactions
1
Egypt
1
Erfolgsfaktor
1
Gastgewerbe
1
Gastronomie
1
Gender
1
Geschlecht
1
Großbritannien
1
Hospitality industry
1
Hotel industry
1
Hotellerie
1
Perceived risks
1
Regression analysis
1
Regressionsanalyse
1
Restaurant industry
1
Risiko
1
Risk
1
SEM
1
Social relations
1
South Korea
1
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Article
7
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7
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7
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English
7
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Chen, Annie Huiling
1
Coulter, Keith S.
1
Eid, Riyad
1
El-Gohary, Hatem
1
Fakharyan, Meysam
1
Gök, Osman
1
Hackley, Christopher E.
1
Khan, Mahmood A.
1
Khodadadian, Mohammad Reza
1
Ko, Jae-youn
1
Lee, Kyuho
1
Omidvar, Sadaf
1
Paker, Neslihan
1
Peng, Norman
1
Qu, Hailin
1
Reza Jalilvand, Mohammad Reza
1
Sun, Lucia Bongran
1
Vosta, Leila Nasrolahi
1
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Journal of travel and tourism marketing
The journal of services marketing
50
SpringerLink / Bücher
40
Services marketing quarterly
31
Journal of the Academy of Marketing Science
21
European journal of marketing : EJM
20
Journal of service research : JSR
20
Fokus Dienstleistungsmarketing
19
Journal of service management
19
Industrial marketing management : the international journal for industrial and high-tech firms
17
Dienstleistungsmarken : Forum Dienstleistungsmanagement
16
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
15
Innovations in services marketing and management : strategies for emerging economies
15
Journal of retailing and consumer services
15
Springer eBook Collection / Business and Economics
15
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
14
Journal of business research : JBR
12
Gabler Edition Wissenschaft
11
International journal of contemporary hospitality management
11
International journal of hospitality management
11
Managing service quality : MSQ ; an international journal
11
Neue Herausforderungen an das Dienstleistungsmarketing
11
The service industries journal
10
Marketing theory
9
Health marketing quarterly
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Jahrbuch der Absatz- und Verbrauchsforschung
8
Services marketing cases in emerging markets : an asian perspective
8
Arbeitspapier / Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
7
Die Betriebswirtschaft : DBW
7
Global cases on hospitality industry
7
Grundsatzfragen und Herausforderungen des Dienstleistungsmarketing
7
International journal of quality and service sciences
7
Journal of hospitality marketing & management
7
Kundenbeziehungen im Dienstleistungsbereich
7
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
7
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
6
Advances in services marketing
6
Dienstleistungsmarketing, Kommunikationspolitik und Tourismus
6
Europäische Hochschulschriften / 5
6
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ECONIS (ZBW)
7
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1
The influence of perceived risks on yacht voyagers' service appraisals : evaluating customer-to-customer interaction as a risk dimension
Paker, Neslihan
;
Gök, Osman
- In:
Journal of travel and tourism marketing
38
(
2021
)
6
,
pp. 582-596
Persistent link: https://www.econbiz.de/10012623380
Saved in:
2
Testing and validating customer relationship management implementation constructs in Egyptian tourism organizations
Eid, Riyad
;
El-Gohary, Hatem
- In:
Journal of travel and tourism marketing
31
(
2014
)
3/4
,
pp. 344-365
Persistent link: https://www.econbiz.de/10010395967
Saved in:
3
Examining the effect of customer-to-customer interactions on satisfaction, loyalty, and word-of-mouth behaviors in the hospitality industry : the mediating role of personal interac...
Fakharyan, Meysam
;
Omidvar, Sadaf
;
Khodadadian, …
- In:
Journal of travel and tourism marketing
31
(
2014
)
5/6
,
pp. 610-626
Persistent link: https://www.econbiz.de/10010405090
Saved in:
4
Is there any gender effect on the relationship between service quality and word-of-mouth?
Sun, Lucia Bongran
;
Qu, Hailin
- In:
Journal of travel and tourism marketing
28
(
2011
)
2
,
pp. 210-224
Persistent link: https://www.econbiz.de/10009008246
Saved in:
5
Enough is enough! : or is it? ; factors that impact switching intentions in extended travel service transactions
Coulter, Keith S.
- In:
Journal of travel and tourism marketing
26
(
2009
)
2
,
pp. 144-155
Persistent link: https://www.econbiz.de/10003863488
Saved in:
6
Evaluating service marketing in airline industry and its influence on student passengers' purchasing behavior using Taipei-London route as an example
Chen, Annie Huiling
;
Peng, Norman
;
Hackley, Christopher E.
- In:
Journal of travel and tourism marketing
25
(
2008
)
2
,
pp. 149-160
Persistent link: https://www.econbiz.de/10003786457
Saved in:
7
A cross-national comparison of consumer perceptions of service recovery
Lee, Kyuho
;
Khan, Mahmood A.
;
Ko, Jae-youn
- In:
Journal of travel and tourism marketing
24
(
2008
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003778618
Saved in:
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