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~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Consumer behaviour
20
Store atmosphere
19
Konsumentenverhalten
18
Ladengestaltung
17
Store design
17
Einzelhandel
14
Retail trade
14
store atmosphere
12
Online retailing
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Online-Handel
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Relationship marketing
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Brand image
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Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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Sales promotion
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Service quality
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Store image
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Verkaufsförderung
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customer satisfaction
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Appropriation
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Bibliometrics
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Bibliometrie
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Brand manager
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Brand personality
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Children
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Consumers
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Customer characteristics
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Customer positive emotions
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Customer-employee rapport
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E-commerce
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Electronic Commerce
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Emotion
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Employee affective delivery
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Employee behavioural mimicry
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Employee nonverbal communication
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Fashion
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Bruckberger, Gianna
1
Cagatay, Kubulay
1
Doukidis, Georgios I.
1
Fuchs, Christoph
1
Hidayetoğlu, Mehmet Lütfi
1
Lazaris, Chris
1
Lin, Cheng-Yu
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Lin, Jiun-Sheng Chris
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Schreier, Martin
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Van Osselaer, Stijn M. J.
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Vrechopoulos, Adam
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Yildirim, Kemal
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International journal of retail & distribution management
1
International journal of technology marketing : IJTMkt
1
Journal of retailing
1
Journal of service management
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ECONIS (ZBW)
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1
Retailing groundedness : how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness
Bruckberger, Gianna
;
Fuchs, Christoph
;
Schreier, Martin
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 594-604
Persistent link: https://www.econbiz.de/10014465661
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2
The influence of service employees' nonverbal communication on customer-employee rapport in the service encounter
Lin, Cheng-Yu
;
Lin, Jiun-Sheng Chris
- In:
Journal of service management
28
(
2017
)
1
,
pp. 107-132
Persistent link: https://www.econbiz.de/10011654999
Saved in:
3
Physical web atmospherics : utilising internet of things to conceptualise store atmosphere in omnichannel retailing
Lazaris, Chris
;
Vrechopoulos, Adam
;
Doukidis, Georgios I.
- In:
International journal of technology marketing : IJTMkt
12
(
2017
)
4
,
pp. 389-416
Persistent link: https://www.econbiz.de/10011862048
Saved in:
4
The effect of age, gender and education level on customer evaluations of retail furniture store atmospheric attributes
Yildirim, Kemal
;
Cagatay, Kubulay
;
Hidayetoğlu, Mehmet …
- In:
International journal of retail & distribution management
43
(
2015
)
8
,
pp. 712-726
Persistent link: https://www.econbiz.de/10011443496
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