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subject:"Duopoly"
~subject:"Konsumentenverhalten"
~isPartOf:"Journal of business research : JBR"
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Search: subject_exact:"Switching behaviour"
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Duopoly
Konsumentenverhalten
Switching behaviour
14
Wechselverhalten
14
Beziehungsmarketing
6
Consumer behaviour
6
Relationship marketing
6
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Service quality
4
Switching costs
4
Lieferantenmanagement
2
Loyalty
2
Supplier relationship management
2
Affective commitment
1
Alternative attractiveness
1
Appraisal Theory of Emotions
1
Arbeitszufriedenheit
1
Asymmetric information
1
Asymmetrische Information
1
B-to-B-Marketing
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Beschwerdemanagement
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Bundling strategy
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Business-to-business marketing
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Börsenkurs
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China
1
Complaint management
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Confidence
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Corporate culture
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Corporate customer concentration
1
Cross-channel free riding
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Cross-cultural relations
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Cross-cultural theory
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Cultural identity
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Cultural personal values
1
Customer commitment
1
Customer switching cost
1
Distribution channel
1
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Article
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English
6
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Chebat, Jean-Charles
2
Beatty, Sharon E.
1
Blut, Markus
1
Borges, Adilson
1
Castro, Ignacio
1
Chiu, Hung-Chang
1
Chou, Szu-Yu
1
Chou, Yu-Tsun
1
Cziehso, Gerrit Paul
1
Davidow, Moshe
1
Haj-Salem, Narjes
1
Kukar-Kinney, Monika
1
Northington, William Magnus
1
Picón, Araceli
1
Roldán, José L.
1
Schäfers, Tobias
1
Shen, George C.
1
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Journal of business research : JBR
Information economics and policy : IEP
8
Journal of retailing and consumer services
6
The journal of industrial economics
6
International journal of industrial organization
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
CESifo working papers
4
Discussion paper / Centre for Economic Policy Research
4
Journal of economics & management strategy : JEMS
4
Journal of marketing research : JMR
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
The journal of services marketing
4
The service industries journal
4
Bank of England Working Paper
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Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
DICE discussion paper
3
Diskussionsschriften / Universität Bern, Departement Volkswirtschaftlehre
3
Gabler Edition Wissenschaft
3
Inventi impact: retailing & consumer services
3
Journal of consumer behaviour : an international research review
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of industry, competition and trade
3
Journal of retailing
3
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
Marketing letters : a journal of research in marketing
3
Marketing science
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NET Institute Working Paper
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Quantitative marketing and economics : QME
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The energy journal
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Working paper / National Bureau of Economic Research, Inc.
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Discussion paper
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Economics letters
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Essays in industrial organization and asset allocation
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European Sport management quarterly : ESMQ
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Global business review
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Information systems research : ISR
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International journal of bank marketing
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ECONIS (ZBW)
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1
Cultural personal values and switching costs perceptions : beyond Hofstede
Blut, Markus
;
Beatty, Sharon E.
;
Northington, William Magnus
- In:
Journal of business research : JBR
150
(
2022
),
pp. 339-353
Persistent link: https://www.econbiz.de/10013365721
Saved in:
2
Free no more : investigating customer reactions to unexpected free-to-fee switches
Cziehso, Gerrit Paul
;
Schäfers, Tobias
;
Kukar-Kinney, …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 229-242
Persistent link: https://www.econbiz.de/10012103251
Saved in:
3
Multichannel service providers' strategy : understanding customers' switching and free-riding behavior
Chou, Szu-Yu
;
Shen, George C.
;
Chiu, Hung-Chang
;
Chou, …
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2226-2232
Persistent link: https://www.econbiz.de/10011472193
Saved in:
4
The relationship between satisfaction and loyalty : a mediator analysis
Picón, Araceli
;
Castro, Ignacio
;
Roldán, José L.
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 746-751
Persistent link: https://www.econbiz.de/10010363348
Saved in:
5
The double-edged sword : the positive and negative effects of swithcing costs on customer exit and revenge
Haj-Salem, Narjes
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1106-1113
Persistent link: https://www.econbiz.de/10010364518
Saved in:
6
More on the role of switching costs in service markets : a research note
Chebat, Jean-Charles
;
Davidow, Moshe
;
Borges, Adilson
- In:
Journal of business research : JBR
64
(
2011
)
8
,
pp. 823-829
Persistent link: https://www.econbiz.de/10009229004
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