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Occasional papers
International journal of services, economics and management
Technological forecasting & social change : an international journal
The service industries journal
267
Journal of business research : JBR
91
The journal of services marketing
85
SpringerLink / Bücher
75
International journal of production economics
58
Journal of service management
58
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58
Industrial marketing management : the international journal for industrial and high-tech firms
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41
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NBER working paper series
35
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International journal of services and operations management
33
Regional studies
33
European journal of operational research : EJOR
30
International journal of hospitality management
30
The journal of business & industrial marketing
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29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Services marketing quarterly
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Research policy : policy, management and economic studies of science, technology and innovation
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Economics of innovation and new technology
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1
Future social change of manufacturing and service industries : service-oriented manufacturing under the integration of innovation-flows drive
Liu, Hongda
;
Zhao, Haifeng
;
Li, Shiyuan
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-32
Persistent link: https://www.econbiz.de/10014476449
Saved in:
2
Data-driven digital capabilities enable servitization strategy : from service supporting the product to service supporting the client
Chen, Liping
;
Dai, Yishu
;
Ren, Fei
;
Dong, Xiaoying
- In:
Technological forecasting & social change : an …
197
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014468857
Saved in:
3
Understanding the conceptualisation and strategies of service recovery processes in service organisations
Anwar, Sohail
- In:
International journal of services, economics and management
14
(
2023
)
2
,
pp. 175-197
Persistent link: https://www.econbiz.de/10014311637
Saved in:
4
How can digital collaboration capability boost service innovation? : Evidence from the information technology industry
Li, Lixu
;
Zhu, Wenwen
;
Long, Wei
;
Yang, Shuili
- In:
Technological forecasting & social change : an …
182
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013447597
Saved in:
5
Identifying new innovative services using M&A data : an integrated approach of data-driven morphological analysis
Ha, Sohee
;
Geum, Youngjung
- In:
Technological forecasting & social change : an …
174
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209482
Saved in:
6
Two-wheeler service sector : a billion dollar industry in India
Bagodi, Virupaxi
;
Bagodi, Varsha
- In:
International journal of services, economics and management
13
(
2022
)
4
,
pp. 313-337
Persistent link: https://www.econbiz.de/10013552610
Saved in:
7
Mobile information technology's impacts on service innovation performance of manufacturing enterprises
Liu, Caihong
;
Ji, Hannah
;
Ji, Jonah
- In:
Technological forecasting & social change : an …
184
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013547821
Saved in:
8
Regional development, innovation systems and service companies’ performance
Afrifa, Godfred Adjapong
;
Amankwah-Amoah, Joseph
; …
- In:
Technological forecasting & social change : an …
174
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013253276
Saved in:
9
How sustainable-orientated service innovation strategies are contributing to the sustainable development goals
Calabrese, Armando
;
Costa, Roberta
;
Levialdi Ghiron, Nathan
- In:
Technological forecasting & social change : an …
169
(
2021
),
pp. 1-19
Persistent link: https://www.econbiz.de/10012803454
Saved in:
10
Research on collaborative recommendation of dynamic medical services based on cloud platforms in the industrial interconnection environment
Jianjia, He
;
Gang, Liu
;
Xiaojun, Tan
;
Tingting, Li
- In:
Technological forecasting & social change : an …
170
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012806029
Saved in:
11
Real-time information sharing, customer orientation, and the exploration of intra-service industry differences : Malaysia as an emerging market
Ghouri, Arsalan Mujahid
;
Akhtar, Pervaiz
;
Haq, Mirza A.
; …
- In:
Technological forecasting & social change : an …
167
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012799558
Saved in:
12
A comparative study of the leadership skills of the millennial male and millennial female managerial leaders in the Indian service sector
Pooja
;
Kumar, Pranab
- In:
International journal of services, economics and management
12
(
2021
)
1
,
pp. 41-59
Persistent link: https://www.econbiz.de/10012522642
Saved in:
13
The organization of innovation services in science and technology parks : evidence from a multi-case study analysis in Europe
Laspia, Alessandro
;
Sansone, Giuliano
;
Landoni, Paolo
; …
- In:
Technological forecasting & social change : an …
173
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013202592
Saved in:
14
The impact mechanism of the ETS on CO2 emissions from the service sector : evidence from Beijing and Shanghai
Zhang, Yue-jun
;
Cheng, Hao-Sen
- In:
Technological forecasting & social change : an …
173
(
2021
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013203751
Saved in:
15
Disruptive technologies and abundance in the service sector : toward a refined technology acceptance model
Schmidthuber, Lisa
;
Maresch, Daniela
;
Ginner, Michael
- In:
Technological forecasting & social change : an …
155
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012236615
Saved in:
16
Service innovation and firm performance : operational experiences in uncertain environments
Akbari, Morteza
;
Mokhtari, Hossein
;
Moradi, Afsaneh
; …
- In:
International journal of services, economics and management
11
(
2020
)
4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10012522627
Saved in:
17
Fostering China's expanding trade in services
Li, Xuedong
;
Clemes, Michael D.
;
Hu, Baiding
- In:
International journal of services, economics and management
11
(
2020
)
4
,
pp. 371-389
Persistent link: https://www.econbiz.de/10012522628
Saved in:
18
Innovation management and co-creation in KIBs : an approach to the ICT services sector
Hidalgo Nuchera, Antonio
;
Herrera Guzmán, Rafael
- In:
Technological forecasting & social change : an …
161
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012533575
Saved in:
19
Understanding the antecedents of service decisions : an integration of service promiscuity and customer citizenship behaviour
Godwin, Benny J.
;
Wright, Rowena
- In:
International journal of services, economics and management
10
(
2019
)
1
,
pp. 34-54
Persistent link: https://www.econbiz.de/10012178909
Saved in:
20
Industry 4.0 : a bibliometric review of its managerial intellectual structure and potential evolution in the service industries
Mariani, Marcello M.
;
Borghi, Matteo
- In:
Technological forecasting & social change : an …
149
(
2019
),
pp. 1-24
Persistent link: https://www.econbiz.de/10012228825
Saved in:
21
An international comparison of competitiveness in knowledge services
Byun, Jeong Eun
;
Park, Hyun Woo
;
Hong, Jae Pyo
- In:
Technological forecasting & social change : an …
114
(
2017
),
pp. 203-213
Persistent link: https://www.econbiz.de/10011742102
Saved in:
22
The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
Saved in:
23
Towards resource-efficient and service-oriented integrated infrastructure operation
Roelich, Katy
;
Knoeri, Christof
;
Steinberger, Julia K.
; …
- In:
Technological forecasting & social change : an …
92
(
2015
),
pp. 40-52
Persistent link: https://www.econbiz.de/10011389529
Saved in:
24
The futures of the service economy in Europe : a foresight analysis
Gallouj, Fai͏̈z
;
Weber, Karl Matthias
;
Stare, Metka
; …
- In:
Technological forecasting & social change : an …
94
(
2015
),
pp. 80-96
Persistent link: https://www.econbiz.de/10011389979
Saved in:
25
Special issue: Service imperatives in the new economy : enhancing customer experience
Mathew, P. V.
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010432133
Saved in:
26
A comparison of academia and industry perceptions of an ideal hospitality management programme
Banerjee, Chandan Kumar
;
Mandal, Kaushik
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 146-162
Persistent link: https://www.econbiz.de/10010432168
Saved in:
27
Employees' perception of empowerment : a comparative study among different sectors of banks
George, Elizabeth
;
Zakkariya, K. A.
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 132-145
Persistent link: https://www.econbiz.de/10010432173
Saved in:
28
The role of trust in risk sharing and innovativeness of service firms in Nigeria
Mmadu, Benjamin Anabori
- In:
International journal of services, economics and management
5
(
2013
)
4
,
pp. 341-359
Persistent link: https://www.econbiz.de/10010428871
Saved in:
29
Environmental policies and eco-innovations by service firms : an agent-based model
Desmarchelier, Benoît
;
Djellal, Faridah
;
Gallouj, Fai͏̈z
- In:
Technological forecasting & social change : an …
80
(
2013
)
7
,
pp. 1395-1408
Persistent link: https://www.econbiz.de/10010206172
Saved in:
30
Consideration of aspects affecting the evolvement of collaborative e-business in service organisations
Urikova, Oksana
;
Ivanochko, Iryna
;
Kryvinska, Natalia
; …
- In:
International journal of services, economics and management
5
(
2013
)
1/2
,
pp. 72-92
Persistent link: https://www.econbiz.de/10009748357
Saved in:
31
Relational capital and SME collaborative strategy in the Malaysian service industry
Downe, Alan G.
;
Loke, Siew-Phaik
;
Sambasivan, Murali
- In:
International journal of services, economics and management
4
(
2012
)
2
,
pp. 145-166
Persistent link: https://www.econbiz.de/10009579272
Saved in:
32
21st Century workers : how will they be organized?
Wymbs, Clifford
- In:
Technological forecasting & social change : an …
79
(
2012
)
2
,
pp. 405-413
Persistent link: https://www.econbiz.de/10009536640
Saved in:
33
Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms : an SEM approach
Ooi, Keng-boon
;
Arumugam, Veeri
;
Lee, Voon-Hsien
;
Wooi, …
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 186-208
Persistent link: https://www.econbiz.de/10009675237
Saved in:
34
An exploratory study of service productivity index for service industry evaluation
Indrianti, Nur
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 331-343
Persistent link: https://www.econbiz.de/10009734547
Saved in:
35
Challenges facing higher education as a service industry in a developing country
Idrus, Nirwan
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 104-121
Persistent link: https://www.econbiz.de/10008908351
Saved in:
36
The impact of TQM practices on learning organisation and customer orientation : a survey of small service organisations in Malaysia
Ang, Yueh-Sin
;
Lee, Voon-Hsien
;
Tan, Boon-In
;
Chong, …
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 62-77
Persistent link: https://www.econbiz.de/10008908355
Saved in:
37
The influence of TQM practices on supply chain collaboration : a proposed model for the service industry
Darmawan, Nathan
;
Sim, Jia Jia
;
Arumugam, Veeri
;
Chow, …
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 21-35
Persistent link: https://www.econbiz.de/10008908365
Saved in:
38
Co-creation of value for a public service
Uden, Lorna
;
Naaranoja, Marja
- In:
International journal of services, economics and management
3
(
2011
)
4
,
pp. 427-445
Persistent link: https://www.econbiz.de/10009405005
Saved in:
39
The benefits of management accounting practices in manufacturing and service firms : a Finnish study
Agbejule, Adebayo
;
Huusko, Jonna
- In:
International journal of services, economics and management
3
(
2011
)
4
,
pp. 354-375
Persistent link: https://www.econbiz.de/10009405024
Saved in:
40
The internationalization of firms in the service industries : channels, determinants and sectoral patterns
Castellacci, Fulvio
- In:
Technological forecasting & social change : an …
77
(
2010
)
3
,
pp. 500-513
Persistent link: https://www.econbiz.de/10003974504
Saved in:
41
Factors that mitigate employee job stress in the service industry
Gill, Amarjit
;
Biger, Nahum
;
Bhutani, Smita
- In:
International journal of services, economics and management
2
(
2010
)
1
,
pp. 30-45
Persistent link: https://www.econbiz.de/10003923337
Saved in:
42
The relative weight of manufacturing and services in Europe: an innovation perspective
Castaldi, Carolina
- In:
Technological forecasting & social change : an …
76
(
2009
)
6
,
pp. 709-722
Persistent link: https://www.econbiz.de/10003876632
Saved in:
43
Do service sector trends stimulate entrepreneurship? : a socio-economic labour market perspective
Bögenhold, Dieter
;
Fachinger, Uwe
- In:
International journal of services, economics and management
1
(
2007/09
)
2
,
pp. 117-134
Persistent link: https://www.econbiz.de/10003898829
Saved in:
44
The characteristics and evolution of services sector : evidence from P. R. China
Liu, Shunzhong
;
Wu, Guoping
- In:
International journal of services, economics and management
1
(
2007/09
)
2
,
pp. 183-195
Persistent link: https://www.econbiz.de/10003898864
Saved in:
45
Innovation in the service sector : results from the Italian statistical survey
Evangelista, Rinaldo
- In:
Technological forecasting & social change : an …
58
(
1998
)
3
,
pp. 251-269
Persistent link: https://www.econbiz.de/10001338179
Saved in:
46
Innovation in professional services : potential productivity and trade improvement
Mason, John H.
- In:
Technological forecasting & social change : an …
42
(
1992
)
1
,
pp. 31-45
Persistent link: https://www.econbiz.de/10001134618
Saved in:
47
KWINTED, een vijf-takken model van de tertiaire dienstsector
Dunnewijk, Theo J.
;
Wennekers, A. R.
-
1988
Persistent link: https://www.econbiz.de/10000760375
Saved in:
48
Technology in the services industries : special issue
Guile, Bruce R.
(
contributor
)
- In:
Technological forecasting & social change : an …
4
(
1988
),
pp. 313-423
Persistent link: https://www.econbiz.de/10001062869
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