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Reisevermittler
15
Travel agency
15
Taiwan
6
Dienstleistungsqualität
4
Service quality
4
Beziehungsmarketing
3
Relationship marketing
3
E-commerce
2
Electronic Commerce
2
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Großbritannien
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Online retailing
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Online-Handel
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2004
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2004-2007
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Balanced Scorecard
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Balanced scorecard
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Huang, Leo
2
Ackfeldt, Anna-Lena
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Alvarez-Suarez, Alberto
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Andersson-Cederholm, Erika
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Burton, Dawn
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Chen, Ching-fu
1
Chen, Wen-yu
1
Fuentes, Ramón
1
Gyimóthy, Szilvia
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Ha, Hong Youl
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Kao, Ya-ling
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Liu, Chui-hua
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Nicolau-Gonzálbez, Juan L.
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Pan, Wei-hwa
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Pao, Huei-wen
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Sellers Rubio, Ricardo
1
Tsaur, Sheng-hshiung
1
Tzeng, Gwo-hshiung
1
Wang, Chih-hung
1
Wong, Veronica
1
Wu, Hsueh-liang
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The service industries journal
Tourism management : research, policies, practice
33
Journal of travel and tourism marketing
26
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
19
Tourism economics : the business and finance of tourism and recreation
18
Reisebüro-Management : Gestaltung der Vertriebsstrukturen im Tourismus
16
International journal of hospitality management
13
Journal of revenue and pricing management
13
International journal of contemporary hospitality management
12
Reiseveranstaltung : Lehr- und Handbuch
12
Tourism management perspectives : TMP
10
Informationsmanagement im Tourismus : E-Tourismus: Prozesse und Systeme
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of vacation marketing
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Journal of hospitality marketing & management
8
Journal of vacation marketing : an international journal
8
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of business research : JBR
6
Kundenorientierung im Touristikmanagement
6
BWL Tourismus 8-2011
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of air transport management
4
Service business
4
The TQM journal : the international review of organizational improvement
4
Tourism and hospitality research : THR
4
Tourism review
4
Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
4
Annals of tourism research : ATR ; a social sciences journal
3
Annals of tourism research empirical insights
3
European journal of marketing : EJM
3
Gabler Edition Wissenschaft
3
Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013
3
Information technology & tourism
3
International journal of networking and virtual organisations : IJNVO
3
Journal of hospitality and tourism insights
3
Romanian economic and business review
3
Services marketing quarterly
3
The AMFITEATRU ECONOMIC journal
3
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ECONIS (ZBW)
15
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1
Technological competence and team cohesiveness among travel agencies
Ku, Edward C. S.
- In:
The service industries journal
34
(
2014
)
6
,
pp. 515-529
Persistent link: https://www.econbiz.de/10010379344
Saved in:
2
Strategies for improving cruise product sales using hybrid "multiple criteria decision making" models
Liu, Chui-hua
;
Tzeng, Gwo-hshiung
;
Lee, Ming-huei
- In:
The service industries journal
33
(
2013
)
5
,
pp. 542-563
Persistent link: https://www.econbiz.de/10009758785
Saved in:
3
Online relationship avoidance over time
Ha, Hong Youl
;
Lee, Je-won
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1451-1468
Persistent link: https://www.econbiz.de/10009579523
Saved in:
4
Travel agency employees' commitment and turnover intention during the recent global economic crisis
Kim, Young-gook
;
Kim, Soo
;
Yoo, Jung-lim
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1247-1264
Persistent link: https://www.econbiz.de/10009553155
Saved in:
5
Productivity of travel agencies in Spain : the case of Alicante
Fuentes, Ramón
;
Alvarez-Suarez, Alberto
- In:
The service industries journal
32
(
2012
)
16
,
pp. 2623-2640
Persistent link: https://www.econbiz.de/10009693476
Saved in:
6
Whiteness, ethnic minorities and advertising in travel brochures
Burton, Dawn
;
Klemm, Mary
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 679-693
Persistent link: https://www.econbiz.de/10009127051
Saved in:
7
Personal ties, reciprocity, competitive intensity, and performance of the strategic alliances in Taiwan's travel industry
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10009127869
Saved in:
8
How does a new institution spread? : travel agencies' adoption of the service quality assurance programme
Pao, Huei-wen
;
Wu, Hsueh-liang
;
Pan, Wei-hwa
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1047-1061
Persistent link: https://www.econbiz.de/10003996054
Saved in:
9
The service triad : modelling dialectic tensions in service encounters
Andersson-Cederholm, Erika
;
Gyimóthy, Szilvia
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 265-280
Persistent link: https://www.econbiz.de/10003964413
Saved in:
10
Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies : evidence from Taiwan
Chen, Ching-fu
;
Kao, Ya-ling
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 2081-2092
Persistent link: https://www.econbiz.de/10008759953
Saved in:
11
Assessing performance in services : the travel agency industry
Sellers Rubio, Ricardo
;
Nicolau-Gonzálbez, Juan L.
- In:
The service industries journal
29
(
2009
)
5/6
,
pp. 653-667
Persistent link: https://www.econbiz.de/10003880551
Saved in:
12
Using fuzzy analytic hierarchy process to evaluate service performance of a travel intermediary
Lin, Chin-tsai
;
Lee, Chuan
;
Chen, Wen-yu
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 281-296
Persistent link: https://www.econbiz.de/10003870590
Saved in:
13
Strategic orientation and performance measurement model in Taiwan's travel agencies
Huang, Leo
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1355-1381
Persistent link: https://www.econbiz.de/10003802431
Saved in:
14
Exploring the determinants of e-loyalty among travel agencies
Huang, Leo
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 239-254
Persistent link: https://www.econbiz.de/10003733155
Saved in:
15
The antecedents of prosocial service behaviours: an empirical investigation
Ackfeldt, Anna-Lena
;
Wong, Veronica
- In:
The service industries journal
26
(
2006
)
7
,
pp. 727-745
Persistent link: https://www.econbiz.de/10003454632
Saved in:
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