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person:"Grönroos, Christian"
~subject:"Services"
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Search: subject_exact:"Value stream mapping"
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Services
Betriebliche Wertschöpfung
18
Value creation
18
Customer integration
7
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7
Kundenintegration
7
Marketing theory
7
Marketingtheorie
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Lieferantenmanagement
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Consumer behaviour
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1970-1979
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Consumer value
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Consumer-dominant logic
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Grönroos, Christian
Vargo, Stephen L.
6
Edvardsson, Bo
5
Helkkula, Anu
5
Jaakkola, Elina
5
Polese, Francesco
5
Carrubbo, Luca
4
Gustafsson, Anders
4
Lusch, Robert F.
4
Akaka, Melissa Archpru
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Barrios, Andrés
3
Blau, Benjamin
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Ganz, Walter
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Kowalkowski, Christian
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Kristensson, Per
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Lanz, Rainer
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Maglio, Paul P.
3
Maurer, Andreas
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Tronvoll, Bård
3
Aarikka-Stenroos, Leena
2
Ballantyne, David
2
Chandler, Jennifer D.
2
Fombelle, Paul
2
Gallan, Andrew S.
2
Gummerus, Johanna
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Horbel, Chris
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Kirn, Stefan
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Makkonen, Hannu
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McColl-Kennedy, Janet R.
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Megaro, Antonietta
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Mele, Cristina
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Reichwald, Ralf
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Spath, Dieter
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Spohrer, Jim
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Thomas, Oliver
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Tombeil, Anne-Sophie
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Varey, Richard J.
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Witell, Lars
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Journal of business research : JBR
1
Managing service quality : MSQ ; an international journal
1
The Routledge companion to strategic marketing
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Co-creation of value in service marketing : an approach relevant to managerial decision making
Grönroos, Christian
- In:
The Routledge companion to strategic marketing
,
(pp. 261-274)
.
2021
Persistent link: https://www.econbiz.de/10012498510
Saved in:
2
Understanding the value process : value creation in a luxury service context
Holmqvist, Jonas
;
Visconti, Luca M.
;
Grönroos, Christian
; …
- In:
Journal of business research : JBR
120
(
2020
),
pp. 114-126
Persistent link: https://www.econbiz.de/10012417106
Saved in:
3
Relationality in the service logic of value creation
FitzPatrick, Mary
;
Varey, Richard J.
;
Grönroos, Christian
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 463-471
Persistent link: https://www.econbiz.de/10011418346
Saved in:
4
The service revolution and its marketing implications : service logic vs service dominant logic
Grönroos, Christian
;
Gummerus, Johanna
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 206-229
Persistent link: https://www.econbiz.de/10010359568
Saved in:
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