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Search: subject_exact:"Verbraucherzufriedenheit"
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Customer satisfaction
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ECONIS (ZBW)
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Wohlbefinden als neue Erfolgsgröße im Dienstleistungsmanagement : eine Analyse von Kunden- und Mitarbeiterwohlbefinden im Dienstleistungskontext
Falter, Mareike
-
2019
Persistent link: https://www.econbiz.de/10012063857
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2
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
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3
Managing innovations in the digital age : contributions from a business process management perspective
Frank, Leonhard
-
2018
Persistent link: https://www.econbiz.de/10012178087
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4
"New perspectives on customer experience in service recovery"
Mandl, Leonhard
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2017
Persistent link: https://www.econbiz.de/10011782523
Saved in:
5
Public Reporting von Krankenhausqualitätsdaten - Betrachtungen aus der Nutzerperspektive
Kolb, Benjamin
-
2019
Persistent link: https://www.econbiz.de/10012060845
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6
Self-service technology - friend or foe? : the impact of technology-based self-services on customer satisfaction and retention
Scherer, Anne
-
2013
Persistent link: https://www.econbiz.de/10010461559
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7
Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan
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2017
Persistent link: https://www.econbiz.de/10011705406
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8
Delighted and satisfied customers through service excellence
Giese, Andreas
-
2016
Persistent link: https://www.econbiz.de/10011750452
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9
Essays on implied cost of capital estimation and implementation for corporates and banks : in association with customer satisfaction, equity market discipline and an estimation app...
El-Chamaa, Marwan
-
2015
Persistent link: https://www.econbiz.de/10011443062
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10
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
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2015
Persistent link: https://www.econbiz.de/10010478556
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11
Survey-Feedback in internationalen Organisationen : affektive Einflüsse auf organisationale Einstellungen
Hausmann, Natascha
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2015
Persistent link: https://www.econbiz.de/10011494882
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12
Customer happiness : essays on happiness and its relation to comsumption
Niedermeier, Anna
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2015
Persistent link: https://www.econbiz.de/10013427492
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13
Selected essays on advertising research and customer relationship management
Schirmer, Nadine Andrea
-
2014
Persistent link: https://www.econbiz.de/10011340453
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14
Consumer reviews and social media marketing
Baum, Daniela
-
2014
-
1. ed.
Persistent link: https://www.econbiz.de/10010488091
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15
Essays on private investors' investment decisions, the role of financial sophistication and advice
Krick, Johannes
-
2012
Persistent link: https://www.econbiz.de/10009697319
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16
Return on marketing : ausgewählte Beiträge
Scharf, Sebastian M.
-
2009
Persistent link: https://www.econbiz.de/10003917451
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17
The interaction between digital marketing communication and customer loyalty
Merisavo, Marko
-
2008
Persistent link: https://www.econbiz.de/10003766169
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18
Essays on the economics of electronic commerce
Luo, Jifeng
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2008
Persistent link: https://www.econbiz.de/10011573251
Saved in:
19
Essays in macroeconomics
Vincent, Nicolas
-
2007
Persistent link: https://www.econbiz.de/10009707369
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20
Effects of critical incidents on consumer satisfaction
Friman, Margareta
-
2000
Persistent link: https://www.econbiz.de/10001487443
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