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~subject:"Lieferantenmanagement"
~subject:"Leistungsmotivation"
~person:"Yoo, Jaewon"
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Lieferantenmanagement
Leistungsmotivation
Salespeople
6
Verkaufspersonal
6
Arbeitsverhalten
5
Work behaviour
5
Work motivation
4
Bank employees
3
Bankberufe
3
Beziehungsmarketing
3
Customer service
3
Kundenservice
3
Relationship marketing
3
Arbeitskräfte
2
South Korea
2
Südkorea
2
Work engagement
2
Workforce
2
Adaptive selling behavior
1
Ambiguous customer expectation
1
Arbeitszufriedenheit
1
Betriebsklima
1
Boundary-spanning behaviors (BSBs)
1
Communication
1
Confidence
1
Consumer behaviour
1
Customer demandingness
1
Customer integration
1
Customer power
1
Customer support
1
Emotion
1
Employees stewardship toward customers
1
Frontline bank employees
1
Frontline employees
1
Internal communication
1
Interne Kommunikation
1
Job demands-resources (JD-R) model
1
Job satisfaction
1
Kommunikation
1
Konsumentenverhalten
1
Kundenintegration
1
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English
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Yoo, Jaewon
Pullins, Ellen
10
Svensson, Göran
8
Hughes, Douglas E.
7
Mallin, Michael L.
7
Rodríguez, Rocío
7
Bush, Alan J.
6
Agnihotri, Raj
5
Høgevold, Nils M.
5
Rangarajan, Deva
5
Flaherty, Karen E.
4
Friend, Scott B.
4
Good, Valerie
4
Homburg, Christian
4
Otero-Neira, Carmen
4
Rapp, Adam
4
Román, Sergio
4
Schwepker, Charles H. <Jr.>
4
Baker, Thomas L.
3
Bande, Belén
3
Brown, Tom
3
Corsaro, Daniela
3
Fernández-Ferrín, Pilar
3
Good, Megan C.
3
Gupta, Aditya
3
Hansen, John D.
3
Huang, Ying
3
Høgevold, Nils
3
Johnson, Jeff S.
3
Kaschek, Bernhard
3
Lam, Son K.
3
Maggioni, Isabella
3
Mangus, Stephanie M.
3
Moncrief, William C.
3
Parvinen, Petri
3
Richards, Keith A.
3
Roberts-Lombard, Mornay
3
Rutherford, Brian N.
3
Schmitz, Christian
3
Singh, Ramendra
3
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International journal of bank marketing
3
Journal of business research : JBR
1
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ECONIS (ZBW)
4
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1
How do customer-related characteristics influence frontline bank employees' boundary spanning behaviors?
Lee, Myoung-Soung
;
Yoo, Jaewon
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1945-1973
Persistent link: https://www.econbiz.de/10014470760
Saved in:
2
Customer influence on frontline employee work engagement
Yoo, Jaewon
;
Chen, Jing
;
Frankwick, Gary L.
- In:
International journal of bank marketing
41
(
2023
)
6
,
pp. 1443-1463
Persistent link: https://www.econbiz.de/10014332201
Saved in:
3
The effects of frontline bank employees' social capital on adaptive selling behavior : serial multiple mediation model
Lee, Myoung-Soung
;
Yoo, Jaewon
- In:
International journal of bank marketing
40
(
2022
)
2
,
pp. 197-220
Persistent link: https://www.econbiz.de/10013165357
Saved in:
4
The effect of communication practice on deviance among Korean salespeople : the mediating role of intrinsic motivation
Yoo, Jaewon
;
Flaherty, Karen
;
Frankwick, Gary L.
- In:
Journal of business research : JBR
67
(
2014
)
9
,
pp. 1991-1999
Persistent link: https://www.econbiz.de/10010380091
Saved in:
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