//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Customer service"
~subject:"Leistungsmotivation"
~isPartOf:"The journal of personal selling & sales management : JPSSM"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Verkaufsberufe"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Customer service
Leistungsmotivation
Salespeople
152
Verkaufspersonal
152
Selling
58
Verkauf
58
Beziehungsmarketing
40
Relationship marketing
40
USA
32
United States
32
Arbeitsleistung
18
Job performance
18
Arbeitsverhalten
16
Work behaviour
16
Consumer behaviour
14
Konsumentenverhalten
14
Arbeitszufriedenheit
13
Job satisfaction
13
Employee retention
12
Mitarbeiterbindung
12
B-to-B-Marketing
11
Business-to-business marketing
11
Customer satisfaction
11
Kundenzufriedenheit
11
Lieferantenmanagement
10
Supplier relationship management
10
sales management
10
Business ethics
9
Führungsstil
9
Leadership style
9
Unternehmensethik
9
Work motivation
9
salespeople
9
salesperson
9
Personality psychology
8
Persönlichkeitspsychologie
8
performance
8
Emotion
7
Führungskräfte
7
Managers
7
Performance measurement
7
more ...
less ...
Online availability
All
Undetermined
6
Type of publication
All
Article
13
Type of publication (narrower categories)
All
Article in journal
13
Aufsatz in Zeitschrift
13
Language
All
English
13
Author
All
Rapp, Adam
3
Flaherty, Karen E.
2
Agnihotri, Raj
1
Allison, Lee
1
Babin, Barry J.
1
Bachrach, Daniel G.
1
Baker, David S.
1
Baker, Thomas L.
1
Barnes, Donald C.
1
Boland, Richard J.
1
Brown, Tom
1
Caemmerer, Barbara
1
Chai, Junwu
1
Claro, Danny Pimentel
1
Cola, Philip A.
1
Delpechitre, Duleep
1
Friend, Scott B.
1
Gabler, Colin B.
1
Heggde, Githa S.
1
Hunter, Gary K.
1
Jung, Jin Ho
1
Marshall, Greg W.
1
McColl, Rod
1
Meyer, Tracy
1
Mowen, John C.
1
Mulki, Jay P.
1
Ogilvie, Jessica
1
Ramos, Carla
1
Richey, R. Glenn
1
St. Clair, Donald P.
1
Tanner, Emily C.
1
Tanner, John F.
1
Truong, Yann
1
Wakefield, Kirk
1
Washburn, Isaac
1
Zhao, Guangzhi
1
more ...
less ...
Published in...
All
The journal of personal selling & sales management : JPSSM
Journal of business research : JBR
13
Industrial marketing management : the international journal for industrial and high-tech firms
10
Journal of retailing and consumer services
7
Journal of the Academy of Marketing Science
7
Journal of business-to-business marketing
6
Journal of service research : JSR
6
The service industries journal
6
Journal of retailing
5
The journal of business & industrial marketing
5
International journal of hospitality management
4
Journal of marketing theory and practice
4
Journal of service research
4
SpringerLink / Bücher
4
Gabler Edition Wissenschaft
3
International journal of bank marketing
3
International journal of contemporary hospitality management
3
Journal of marketing
3
Journal of marketing theory and practice : JMTP
3
The journal of services marketing
3
Advances in business strategy and competitive advantage (ABSCA) book series
2
European journal of marketing : EJM
2
Interaktionen im Dienstleistungsbereich
2
International journal of retail & distribution management
2
Journal of hospitality marketing & management
2
Journal of personal selling & sales management
2
Journal of service management
2
Journal of service theory and practice
2
Journal of strategic marketing
2
Psychology & marketing
2
Service business
2
Springer eBook Collection / Business and Economics
2
The international review of retail, distribution and consumer research
2
Tourism management : research, policies, practice
2
Academy of Management journal : AMJ
1
American journal of business : applying research to practice ; AJB
1
An introduction to industrial service design
1
Asia-Pacific journal of business administration
1
Australasian marketing journal
1
BAM2016 Proceedings. The British Academy of Management. ISBN 978-0-9549608-9-6, 2016
1
more ...
less ...
Source
All
ECONIS (ZBW)
13
Showing
1
-
13
of
13
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Systems-savvy selling, interpersonal identification with customers, and the sales manager’s motivational paradox : a constructivist grounded theory approach
St. Clair, Donald P.
;
Hunter, Gary K.
;
Cola, Philip A.
; …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
4
,
pp. 391-412
Persistent link: https://www.econbiz.de/10011976240
Saved in:
2
Sales intrafirm networks and the performance impact of sales cross-functional collaboration with marketing and customer service
Claro, Danny Pimentel
;
Ramos, Carla
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
2
,
pp. 172-190
Persistent link: https://www.econbiz.de/10011917829
Saved in:
3
Introduction to the special issue on the intersection of professional selling and service
Rapp, Adam
;
Baker, Thomas L.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 4-10
Persistent link: https://www.econbiz.de/10011690055
Saved in:
4
The role of delight in driving repurchase intentions
Meyer, Tracy
;
Barnes, Donald C.
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 61-71
Persistent link: https://www.econbiz.de/10011690136
Saved in:
5
Translating sales effort into service performance: it's an emotional ride
Ogilvie, Jessica
;
Rapp, Adam
;
Agnihotri, Raj
;
Bachrach, …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
2
,
pp. 100-112
Persistent link: https://www.econbiz.de/10011734618
Saved in:
6
Salesperson brand attachment : a job demands-resources theory perspective
Allison, Lee
;
Flaherty, Karen E.
;
Jung, Jin Ho
; …
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
1
,
pp. 3-18
Persistent link: https://www.econbiz.de/10011486143
Saved in:
7
Leadership style, salesperson's work effort and job performance : the influence of power distance
Mulki, Jay P.
;
Caemmerer, Barbara
;
Heggde, Githa S.
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
1
,
pp. 3-22
Persistent link: https://www.econbiz.de/10010503897
Saved in:
8
Panacea or paradox? : the moderating role of ethical climate
Tanner, Emily C.
;
Tanner, John F.
;
Wakefield, Kirk
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
2
,
pp. 175-190
Persistent link: https://www.econbiz.de/10010527058
Saved in:
9
The effect of environmental orientation on salesperson effort and participation : the moderating role of organizational identification
Gabler, Colin B.
;
Rapp, Adam
;
Richey, R. Glenn
- In:
The journal of personal selling & sales management : JPSSM
34
(
2014
)
3
,
pp. 173-187
Persistent link: https://www.econbiz.de/10010373804
Saved in:
10
Collectivistic and individualistic performance expectancy in the utilization of sales automation technology in an international field sales setting
Baker, David S.
;
Delpechitre, Duleep
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
3
,
pp. 277-288
Persistent link: https://www.econbiz.de/10009776520
Saved in:
11
The effects of facial attractiveness and gender on customer evaluations during a Web-video sales encounter
McColl, Rod
;
Truong, Yann
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
1
,
pp. 117-128
Persistent link: https://www.econbiz.de/10009716745
Saved in:
12
An empirical study on the impact of two types of goal orientation and salesperson perceived obsolescence on adaptive selling
Chai, Junwu
;
Zhao, Guangzhi
;
Babin, Barry J.
- In:
The journal of personal selling & sales management : JPSSM
32
(
2012
)
2
,
pp. 261-273
Persistent link: https://www.econbiz.de/10009552525
Saved in:
13
Leadership propensity and sales performance among sales personnel and managers in a speciality retail store setting
Flaherty, Karen E.
;
Mowen, John C.
;
Brown, Tom
; …
- In:
The journal of personal selling & sales management : JPSSM
29
(
2009
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10003946033
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->