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subject:"Relationship marketing"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Verkaufspsychologie"
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Relationship marketing
Sales behaviour
79
Verkaufsverhalten
79
Salespeople
30
Verkaufspersonal
30
Consumer behaviour
16
Konsumentenverhalten
16
USA
16
United States
16
Customer satisfaction
8
Kundenzufriedenheit
8
Selling
8
Verkauf
8
Beziehungsmarketing
5
Einzelhandel
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Retail trade
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Brand
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Customer service
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Emotion
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Experiment
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Kaufentscheidung
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Kundenservice
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Markenartikel
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Preismanagement
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B-to-B-Marketing
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Confidence
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Corporate culture
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Deutschland
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Dienstleistungsqualität
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Germany
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Job satisfaction
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Aufsatz in Zeitschrift
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Barksdale, Hiram C.
1
Bradford, Kevin Duane
1
Brexendorf, Tim Oliver
1
Curran, James M.
1
Hamwi, G. Alexander
1
Harris, Lloyd C.
1
Johnson, Julie T.
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Lennerts, Silke
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Liu, Yongmei
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Rosen, Deborah E.
1
Rutherford, Brian N.
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Shi, Yuying
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Tomczak, Torsten
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European journal of marketing : EJM
1
Journal of marketing theory and practice : JMTP
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
1
The journal of personal selling & sales management : JPSSM
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ECONIS (ZBW)
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1
Harnessing internal support to enhance customer relationships : the role of networking, helping, and allocentrism
Bradford, Kevin Duane
;
Liu, Yongmei
;
Shi, Yuying
; …
- In:
Journal of marketing theory and practice : JMTP
27
(
2019
)
2
,
pp. 140-158
Persistent link: https://www.econbiz.de/10012181613
Saved in:
2
Ideal versus actual number of sales calls : an application of disconfirmation theory
Hamwi, G. Alexander
;
Rutherford, Brian N.
;
Barksdale, …
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
3
,
pp. 307-318
Persistent link: https://www.econbiz.de/10009776491
Saved in:
3
Service employees and customer phone rage : an empirical analysis
Harris, Lloyd C.
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 463-484
Persistent link: https://www.econbiz.de/10009733023
Saved in:
4
Loyalty and its antecedents : are the relationships static?
Curran, James M.
;
Varki, Sajeev
;
Rosen, Deborah E.
- In:
Journal of relationship marketing : innovations & …
9
(
2010
)
4
,
pp. 179-199
Persistent link: https://www.econbiz.de/10008857272
Saved in:
5
Markenführung - das Verkaufsgespräch prägt die Markenloyalität
Brexendorf, Tim Oliver
;
Lennerts, Silke
;
Tomczak, Torsten
- In:
Marketing review St. Gallen : Marketingfachzeitschrift …
25
(
2008
)
3
,
pp. 44-47
Persistent link: https://www.econbiz.de/10003719235
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