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isPartOf:"Journal of retailing and consumer services"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Ladengestaltung
70
Store design
70
Consumer behaviour
67
Konsumentenverhalten
67
Einzelhandel
40
Retail trade
40
Dienstleistungsqualität
19
Service quality
19
Beziehungsmarketing
16
Relationship marketing
16
Customer satisfaction
11
Perception
8
Sales promotion
8
Verkaufsförderung
8
Wahrnehmung
8
Brand management
7
Markenführung
7
Emotion
6
Online retailing
6
Online-Handel
6
Einkaufszentrum
5
Ladengeschäft
5
Retail outlet
5
Shopping center
5
Store environment
5
Textile distribution
5
Textilhandel
5
Consumer behavior
4
Einzelhandelsstandort
4
Emotions
4
Food retailing
4
Lebensmitteleinzelhandel
4
Marketing management
4
Marketingmanagement
4
Product quality
4
Produktqualität
4
Retail location
4
Store atmospherics
4
Store loyalty
4
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11
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Ahmad, Farooq
1
Audrain-Pontevia, Anne-Françoise
1
Beverland, Michael
1
Borges, Adilson
1
Castaldo, Sandro
1
Chebat, Jean-Charles
1
Cioppi, Marco
1
Elmashhara, Maher Georges
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Eroglu, Sevgin
1
Errajaa, Karim
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Francioni, Barbara
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Grewal, Anjana
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Grosso, Monica
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Herter, Márcia Maurer
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Hombourger-Barès, Sabrina
1
Hunneman, Auke
1
Izquierdo-Yusta, Alicia
1
Jiménez-Zarco, Ana Isabel
1
Machleit, Karen A.
1
Martínez-Ruiz, María Pilar
1
Muhammad Farrukh Abid
1
Neybert, Emma G.
1
Oppewal, Harmen
1
Sands, Sean
1
Savelli, Elisabetta
1
Shamim, Amjad
1
Sloot, Laurens M.
1
Soares, Ana
1
Terblanche, Nic S.
1
Verhoef, Peter C.
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Journal of retailing and consumer services
Journal of business research : JBR
4
International journal of hospitality management
3
The international review of retail, distribution and consumer research
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Psychology & marketing
2
The journal of services marketing
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Decision : official journal of Indian Institute of Management Calcutta
1
International journal of business excellence : IJBEX
1
International journal of retail & distribution management
1
International journal of retail and distribution management
1
International journal of services and operations management : IJSOM
1
Inventi impact: retailing & consumer services
1
Inventi impact: service sector
1
Journal for global business advancement : JGBA
1
Journal of consumer behaviour : an international research review
1
Journal of euromarketing
1
Journal of fashion marketing and management
1
Journal of marketing
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of marketing management : MM
1
Journal of retailing
1
Journal of service management
1
Management research review
1
Marketing letters : a journal of research in marketing
1
Qualitative market research : an international journal
1
Sensory marketing : research on the sensuality of products
1
The IUP journal of marketing management : IJMM
1
The service industries journal
1
Transportation research / E : an international journal
1
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ECONIS (ZBW)
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1
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
2
Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction : A SOR approach
Errajaa, Karim
;
Hombourger-Barès, Sabrina
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013366404
Saved in:
3
Linking atmospherics to shopping outcomes : the role of the desire to stay
Elmashhara, Maher Georges
;
Soares, Ana
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209447
Saved in:
4
Crowding in the time of COVID : effects on rapport and shopping satisfaction
Eroglu, Sevgin
;
Machleit, Karen A.
;
Neybert, Emma G.
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209483
Saved in:
5
The impact of hard discounter presence on store satisfaction and store loyalty
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012434278
Saved in:
6
Revisiting the supermarket in-store customer shopping experience
Terblanche, Nic S.
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 48-59
Persistent link: https://www.econbiz.de/10011801738
Saved in:
7
How store attributes impact shoppers' loyalty in emerging countries : an investigation in the Indian retail sector
Grosso, Monica
;
Castaldo, Sandro
;
Grewal, Anjana
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 117-124
Persistent link: https://www.econbiz.de/10011801826
Saved in:
8
Store satisfaction and store loyalty : the moderating role of store atmosphere
Francioni, Barbara
;
Savelli, Elisabetta
;
Cioppi, Marco
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 333-341
Persistent link: https://www.econbiz.de/10011883221
Saved in:
9
How in-store educational and entertaining events influence shopper satisfaction
Sands, Sean
;
Oppewal, Harmen
;
Beverland, Michael
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 9-20
Persistent link: https://www.econbiz.de/10010503939
Saved in:
10
"It was not that long!" : the effects of the in-store TV screen content and customers emotions on consumer waiting perception
Borges, Adilson
;
Herter, Márcia Maurer
;
Chebat, …
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 96-106
Persistent link: https://www.econbiz.de/10010468493
Saved in:
11
Customer satisfaction's key factors in Spanish grocery stores : evidence from hypermarkets and supermarkets
Martínez-Ruiz, María Pilar
;
Jiménez-Zarco, Ana Isabel
; …
- In:
Journal of retailing and consumer services
17
(
2010
)
4
,
pp. 278-285
Persistent link: https://www.econbiz.de/10003989688
Saved in:
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