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subject:"Service quality"
~isPartOf:"The service industries journal"
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Service quality
Website
12
Consumer behaviour
8
Konsumentenverhalten
8
Dienstleistungsqualität
6
E-commerce
6
Electronic Commerce
6
Online retailing
6
Online-Handel
6
Beziehungsmarketing
4
Customer satisfaction
4
Internet marketing
4
Kundenzufriedenheit
4
Online-Marketing
4
Relationship marketing
4
Internet
2
loyalty
2
satisfaction
2
Attitude ambivalence
1
Auction theory
1
Auktionstheorie
1
B-to-B-Marketing
1
Brand management
1
Business-to-business marketing
1
C2C e-commerce
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Competitive advantage
1
Computer-assisted marketing
1
Confidence
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Corporate Social Responsibility
1
Corporate social responsibility
1
Digitale Dienste
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Einzelhandel
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Employee retention
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Event marketing
1
Event-Marketing
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Großbritannien
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IT-gestütztes Marketing
1
Internet-Auktion
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Lieferantenmanagement
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Markenführung
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Barrera, Ramón Barrera
1
Bernal, Enríque
1
Carrión, Gabriel Cepeda
1
Chaves, Rafael
1
Cicmil, Svetlana
1
Kandampully, Jay
1
Kim, Jung-Hwan
1
Kim, Minjeong
1
Laroche, Michel
1
Mazaheri, Ebrahim
1
Mozas, Adoración
1
Puentes, Raquel
1
Pérez Perez, Isabel
1
Ruiz Mafe, Carla
1
Saad, Mohammed
1
Sanz Blas, Silvia
1
Shobeiri, Saeed
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Yilmazsoy, Baris
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The service industries journal
International journal of business information systems : IJBIS
12
Journal of retailing and consumer services
11
International journal of hospitality management
9
Journal of internet commerce
7
International journal of electronic marketing and retailing : IJEMR
6
Journal of travel and tourism marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Electronic commerce research
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
International journal of contemporary hospitality management
4
International journal of retail and distribution management
4
Tourism management : research, policies, practice
4
Cogent business & management
3
International journal of business excellence : IJBEX
3
International journal of quality & reliability management
3
Journal of air transport management
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of electronic commerce research : JECR
3
Journal of hospitality marketing & management
3
Tourism management perspectives : TMP
3
African journal of science, technology, innovation and development : AJSTID
2
Australasian marketing journal
2
Current issues in E-business research
2
European journal of marketing : EJM
2
Gadjah Mada international journal of business
2
Information systems and e-business management : ISeB
2
Information systems management
2
International journal of Indian culture and business management : IJICBM
2
International journal of electronic business
2
International journal of electronic business : IJEB
2
International journal of electronic commerce : IJEC
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of internet and enterprise management : IJIEM
2
International journal of internet marketing and advertising : IJIMA
2
International journal of public sector performance management : IJPSPM
2
International journal of retail & distribution management
2
International journal of services technology and management : IJSTM
2
International journal of services, economics and management
2
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ECONIS (ZBW)
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1
Improving customer website involvement through experiential marketing
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 885-900
Persistent link: https://www.econbiz.de/10010394605
Saved in:
2
Key drivers of services website loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
3
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
4
E-corporate social responsibility in socially responsible firms : the case of Spanish firms
Chaves, Rafael
;
Mozas, Adoración
;
Puentes, Raquel
; …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 2033-2050
Persistent link: https://www.econbiz.de/10009298268
Saved in:
5
Users' perceptions of the free , virtual-only service experience
Yilmazsoy, Baris
;
Saad, Mohammed
;
Cicmil, Svetlana
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1007-1019
Persistent link: https://www.econbiz.de/10003990462
Saved in:
6
The impact of buying environment characteristics of retail websites
Kim, Jung-Hwan
;
Kim, Minjeong
;
Kandampully, Jay
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 865-880
Persistent link: https://www.econbiz.de/10003598823
Saved in:
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